What do youdo beforeentering aresident'sroom?Talk with acoworkeron what the10-4 rule isWhat is thefunction andwhat is thepurpose ofyour job?What isthemission ofElim Care?Find a residentwho would liketo use theipads and letactivities know.How manycampusesdoes Elimhave?Do a randomact ofkindness to acoworker.Find theCS grantleader.Do a randomact ofkindness to aresident.Whatbirthday didElimcelebrate thisyear?Identify aresident'spreferenceand act on itAnswera calllightDo arandom actof kindnessfor a visitor.Ask a residentwhat we cando to improvein customerservice.Find theCSbulletinboard.Find out 3good thingsa resident isgrateful for.Offer awarmwelcometo a visitor!How manystates isElimcurrently in?Participate inpureed breadmix or shapeand servetaste testingTell aresident 3good thingsyou aregrateful for.Give ateammatemeaningfulrecognition.Share anexample of adeposit andwithdrawalFind out whoattended theElim CulinaryAcademyWow aresidenttoday!What do youdo beforeentering aresident'sroom?Talk with acoworkeron what the10-4 rule isWhat is thefunction andwhat is thepurpose ofyour job?What isthemission ofElim Care?Find a residentwho would liketo use theipads and letactivities know.How manycampusesdoes Elimhave?Do a randomact ofkindness to acoworker.Find theCS grantleader.Do a randomact ofkindness to aresident.Whatbirthday didElimcelebrate thisyear?Identify aresident'spreferenceand act on itAnswera calllightDo arandom actof kindnessfor a visitor.Ask a residentwhat we cando to improvein customerservice.Find theCSbulletinboard.Find out 3good thingsa resident isgrateful for.Offer awarmwelcometo a visitor!How manystates isElimcurrently in?Participate inpureed breadmix or shapeand servetaste testingTell aresident 3good thingsyou aregrateful for.Give ateammatemeaningfulrecognition.Share anexample of adeposit andwithdrawalFind out whoattended theElim CulinaryAcademyWow aresidenttoday!

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What do you do before entering a resident's room?
  2. Talk with a coworker on what the 10-4 rule is
  3. What is the function and what is the purpose of your job?
  4. What is the mission of Elim Care?
  5. Find a resident who would like to use the ipads and let activities know.
  6. How many campuses does Elim have?
  7. Do a random act of kindness to a coworker.
  8. Find the CS grant leader.
  9. Do a random act of kindness to a resident.
  10. What birthday did Elim celebrate this year?
  11. Identify a resident's preference and act on it
  12. Answer a call light
  13. Do a random act of kindness for a visitor.
  14. Ask a resident what we can do to improve in customer service.
  15. Find the CS bulletin board.
  16. Find out 3 good things a resident is grateful for.
  17. Offer a warm welcome to a visitor!
  18. How many states is Elim currently in?
  19. Participate in pureed bread mix or shape and serve taste testing
  20. Tell a resident 3 good things you are grateful for.
  21. Give a teammate meaningful recognition.
  22. Share an example of a deposit and withdrawal
  23. Find out who attended the Elim Culinary Academy
  24. Wow a resident today!