Offer to help a team member Ask a team member for help Warm transfer a call Ask a clarifying question "It's my pleasure" Paraphrase to confirm you understand Empathize with a customer "Happy to help" Share something you learned Thank a customer for calling Compliment a customer Help a team member in another dept. Resolve customer issue Make a customer smile Be the first to offer customer assistance Answer the phone before the 2nd ring Inform a customer about a service Ask to review contact info Ask if there is anything else you can help with Customer makes you laugh Compliment a team member Read an article regarding customer service Ask a customer about their plans Make a customer laugh Offer to help a team member Ask a team member for help Warm transfer a call Ask a clarifying question "It's my pleasure" Paraphrase to confirm you understand Empathize with a customer "Happy to help" Share something you learned Thank a customer for calling Compliment a customer Help a team member in another dept. Resolve customer issue Make a customer smile Be the first to offer customer assistance Answer the phone before the 2nd ring Inform a customer about a service Ask to review contact info Ask if there is anything else you can help with Customer makes you laugh Compliment a team member Read an article regarding customer service Ask a customer about their plans Make a customer laugh
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Offer to help a team member
Ask a team member for help
Warm transfer a call
Ask a clarifying question
"It's my pleasure"
Paraphrase to confirm you understand
Empathize with a customer
"Happy to help"
Share something you learned
Thank a customer for calling
Compliment a customer
Help a team member in another dept.
Resolve customer issue
Make a customer smile
Be the first to offer customer assistance
Answer the phone before the 2nd ring
Inform a customer about a service
Ask to review contact info
Ask if there is anything else you can help with
Customer makes you laugh
Compliment a team member
Read an article regarding customer service
Ask a customer about their plans
Make a customer laugh