Customermakesyou laughMake acustomersmileBe the firstto offercustomerassistanceResolvecustomerissueEmpathizewith acustomerAnswerthe phonebefore the2nd ring"Happyto help""It's mypleasure"Help a teammember inanotherdept.Ask acustomerabouttheir plansComplimenta customerMake acustomerlaughRead anarticleregardingcustomerserviceAsk ateammemberfor helpAsk aclarifyingquestionAsk toreviewcontactinfoInform acustomerabout aserviceSharesomethingyoulearnedWarmtransfera callThank acustomerfor callingAsk if thereis anythingelse you canhelp withComplimenta teammemberParaphraseto confirmyouunderstandOffer tohelp ateammemberCustomermakesyou laughMake acustomersmileBe the firstto offercustomerassistanceResolvecustomerissueEmpathizewith acustomerAnswerthe phonebefore the2nd ring"Happyto help""It's mypleasure"Help a teammember inanotherdept.Ask acustomerabouttheir plansComplimenta customerMake acustomerlaughRead anarticleregardingcustomerserviceAsk ateammemberfor helpAsk aclarifyingquestionAsk toreviewcontactinfoInform acustomerabout aserviceSharesomethingyoulearnedWarmtransfera callThank acustomerfor callingAsk if thereis anythingelse you canhelp withComplimenta teammemberParaphraseto confirmyouunderstandOffer tohelp ateammember

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer makes you laugh
  2. Make a customer smile
  3. Be the first to offer customer assistance
  4. Resolve customer issue
  5. Empathize with a customer
  6. Answer the phone before the 2nd ring
  7. "Happy to help"
  8. "It's my pleasure"
  9. Help a team member in another dept.
  10. Ask a customer about their plans
  11. Compliment a customer
  12. Make a customer laugh
  13. Read an article regarding customer service
  14. Ask a team member for help
  15. Ask a clarifying question
  16. Ask to review contact info
  17. Inform a customer about a service
  18. Share something you learned
  19. Warm transfer a call
  20. Thank a customer for calling
  21. Ask if there is anything else you can help with
  22. Compliment a team member
  23. Paraphrase to confirm you understand
  24. Offer to help a team member