ACHInquiryBankerPerformedFailsafeFirstFeeConversationDebitCard wasDeclinedBankerClosed/ReplacedDebit CardVoicePrintAuthenticationStep UpAuthenticationCustomerInquiredAbout aDirectDepositMobileApp/TD ASAPAuthenticationBankerUsedEmpathyBankerPerformedFailsafeFirstFullAuthenticationBankerUsedCMSeBankerPerformedIDProofingBankerFiled DebitCardDisputeTD wasBrandedDuringGreetingBankerreaddisclosureverbatimDepositHoldInquirySelf-ServeOptionsWereProvidedSurveyMentionedin Closingof CallBankerExplainedOverdraftPoliciesOnlineBankingAssistanceBankerAcknowledgedMobile AppAuthenticationBankerCompletedTransfer(Cold orWarm)ACHInquiryBankerPerformedFailsafeFirstFeeConversationDebitCard wasDeclinedBankerClosed/ReplacedDebit CardVoicePrintAuthenticationStep UpAuthenticationCustomerInquiredAbout aDirectDepositMobileApp/TD ASAPAuthenticationBankerUsedEmpathyBankerPerformedFailsafeFirstFullAuthenticationBankerUsedCMSeBankerPerformedIDProofingBankerFiled DebitCardDisputeTD wasBrandedDuringGreetingBankerreaddisclosureverbatimDepositHoldInquirySelf-ServeOptionsWereProvidedSurveyMentionedin Closingof CallBankerExplainedOverdraftPoliciesOnlineBankingAssistanceBankerAcknowledgedMobile AppAuthenticationBankerCompletedTransfer(Cold orWarm)

CALL SHADOWING BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ACH Inquiry
  2. Banker Performed Failsafe First
  3. Fee Conversation
  4. Debit Card was Declined
  5. Banker Closed/Replaced Debit Card
  6. VoicePrint Authentication
  7. Step Up Authentication
  8. Customer Inquired About a Direct Deposit
  9. Mobile App/TD ASAP Authentication
  10. Banker Used Empathy
  11. Banker Performed Failsafe First
  12. Full Authentication
  13. Banker Used CMSe
  14. Banker Performed ID Proofing
  15. Banker Filed Debit Card Dispute
  16. TD was Branded During Greeting
  17. Banker read disclosure verbatim
  18. Deposit Hold Inquiry
  19. Self-Serve Options Were Provided
  20. Survey Mentioned in Closing of Call
  21. Banker Explained Overdraft Policies
  22. Online Banking Assistance
  23. Banker Acknowledged Mobile App Authentication
  24. Banker Completed Transfer (Cold or Warm)