TD was Branded During Greeting Survey Mentioned in Closing of Call Full Authentication Deposit Hold Inquiry Banker read disclosure verbatim Banker Acknowledged Mobile App Authentication VoicePrint Authentication Banker Performed ID Proofing Banker Used Empathy Banker Performed Failsafe First Customer Inquired About a Direct Deposit Banker Completed Transfer (Cold or Warm) Banker Performed Failsafe First Debit Card was Declined Step Up Authentication Banker Explained Overdraft Policies Online Banking Assistance Banker Used CMSe ACH Inquiry Self-Serve Options Were Provided Mobile App/TD ASAP Authentication Banker Closed/Replaced Debit Card Fee Conversation Banker Filed Debit Card Dispute TD was Branded During Greeting Survey Mentioned in Closing of Call Full Authentication Deposit Hold Inquiry Banker read disclosure verbatim Banker Acknowledged Mobile App Authentication VoicePrint Authentication Banker Performed ID Proofing Banker Used Empathy Banker Performed Failsafe First Customer Inquired About a Direct Deposit Banker Completed Transfer (Cold or Warm) Banker Performed Failsafe First Debit Card was Declined Step Up Authentication Banker Explained Overdraft Policies Online Banking Assistance Banker Used CMSe ACH Inquiry Self-Serve Options Were Provided Mobile App/TD ASAP Authentication Banker Closed/Replaced Debit Card Fee Conversation Banker Filed Debit Card Dispute
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
TD was Branded During Greeting
Survey Mentioned in Closing of Call
Full Authentication
Deposit Hold Inquiry
Banker read disclosure verbatim
Banker Acknowledged Mobile App Authentication
VoicePrint Authentication
Banker Performed ID Proofing
Banker Used Empathy
Banker Performed Failsafe First
Customer Inquired About a Direct Deposit
Banker Completed Transfer (Cold or Warm)
Banker Performed Failsafe First
Debit Card was Declined
Step Up Authentication
Banker Explained Overdraft Policies
Online Banking Assistance
Banker Used CMSe
ACH Inquiry
Self-Serve Options Were Provided
Mobile App/TD ASAP Authentication
Banker Closed/Replaced Debit Card
Fee Conversation
Banker Filed Debit Card Dispute