"I want everything refilled" Patient wants to speak to the manager ERx needs clarification Pt mispronounces medication name "I'm all out" "What time do you close today?" Rx transfer (in or out) Outside doc with no referral On hold > 10 minutes Profile transfer (in or out) "My doctor said it'd be ready when I got here" Patient gets mad about copay Pt arrives before doc sends their meds Patient asks for early fill on a C2 Patient hands you empty used bottles for refills "Can you give me a few to get by?" Doc sends > 10 meds for 1 patient Rx needs PA "Did you run that through my slide?" Same patient calls >2 times in one day "Do you take GoodRx cards?" Dual bill Rx "Do you have ____ in stock?" "Can I speak with the pharmacist?" "I want everything refilled" Patient wants to speak to the manager ERx needs clarification Pt mispronounces medication name "I'm all out" "What time do you close today?" Rx transfer (in or out) Outside doc with no referral On hold > 10 minutes Profile transfer (in or out) "My doctor said it'd be ready when I got here" Patient gets mad about copay Pt arrives before doc sends their meds Patient asks for early fill on a C2 Patient hands you empty used bottles for refills "Can you give me a few to get by?" Doc sends > 10 meds for 1 patient Rx needs PA "Did you run that through my slide?" Same patient calls >2 times in one day "Do you take GoodRx cards?" Dual bill Rx "Do you have ____ in stock?" "Can I speak with the pharmacist?"
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
"I want everything refilled"
Patient wants to speak to the manager
ERx needs clarification
Pt mispronounces medication name
"I'm all out"
"What time do you close today?"
Rx transfer (in or out)
Outside doc with no referral
On hold > 10 minutes
Profile transfer (in or out)
"My doctor said it'd be ready when I got here"
Patient gets mad about copay
Pt arrives before doc sends their meds
Patient asks for early fill on a C2
Patient hands you empty used bottles for refills
"Can you give me a few to get by?"
Doc sends > 10 meds for 1 patient
Rx needs PA
"Did you run that through my slide?"
Same patient calls >2 times in one day
"Do you take GoodRx cards?"
Dual bill Rx
"Do you have ____ in stock?"
"Can I speak with the pharmacist?"