Hit 100%bookedleads forthe dayMostoutboundcalls inone dayCreate a to-do list dailyand checkALL off(week)Customerasks for adiscountUse word"Pumpkin"in yourcallMost callstaken(week)Customerhas baby orchild in backmakingnoiseFree!Mostinboundcalls inone daySay "You'vecalled theright place!"on a callListen to yourcalls from thelast 2 weeksand confirmall is correctHit 90% orhigher forbookedleads (day)Books acustomer withthe first nameof John, Rob,Stephanie orSarahCustomersay's theyneed tospeak totheir spouseBook 5 ormoreappts inone dayHascustomerwith a thickaccentHit 100%bookedleads forthe dayMostoutboundcalls inone dayCreate a to-do list dailyand checkALL off(week)Customerasks for adiscountUse word"Pumpkin"in yourcallMost callstaken(week)Customerhas baby orchild in backmakingnoiseFree!Mostinboundcalls inone daySay "You'vecalled theright place!"on a callListen to yourcalls from thelast 2 weeksand confirmall is correctHit 90% orhigher forbookedleads (day)Books acustomer withthe first nameof John, Rob,Stephanie orSarahCustomersay's theyneed tospeak totheir spouseBook 5 ormoreappts inone dayHascustomerwith a thickaccent

CSR GAME - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hit 100% booked leads for the day
  2. Most outbound calls in one day
  3. Create a to-do list daily and check ALL off (week)
  4. Customer asks for a discount
  5. Use word "Pumpkin" in your call
  6. Most calls taken (week)
  7. Customer has baby or child in back making noise
  8. Free!
  9. Most inbound calls in one day
  10. Say "You've called the right place!" on a call
  11. Listen to your calls from the last 2 weeks and confirm all is correct
  12. Hit 90% or higher for booked leads (day)
  13. Books a customer with the first name of John, Rob, Stephanie or Sarah
  14. Customer say's they need to speak to their spouse
  15. Book 5 or more appts in one day
  16. Has customer with a thick accent