CSR GAME - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Most calls taken (week)
2. Say "You've called the right place!" on a call
3. Listen to your calls from the last 2 weeks and confirm all is correct
4. Has customer with a thick accent
5. Customer has baby or child in back making noise
6. Free!
7. Most inbound calls in one day
8. Books a customer with the first name of John, Rob, Stephanie or Sarah
9. Hit 100% booked leads for the day
10. Create a to-do list daily and check ALL off (week)
11. Customer say's they need to speak to their spouse
12. Use word "Pumpkin" in your call
13. Book 5 or more appts in one day
14. Customer asks for a discount
15. Most outbound calls in one day
16. Hit 90% or higher for booked leads (day)