Use word"Pumpkin"in yourcallCustomersay's theyneed tospeak totheir spouseHascustomerwith a thickaccentCustomerhas baby orchild in backmakingnoiseSay "You'vecalled theright place!"on a callMost callstaken(week)Customerasks for adiscountMostinboundcalls inone dayBook 5 ormoreappts inone dayCreate a to-do list dailyand checkALL off(week)Hit 90% orhigher forbookedleads (day)Hit 100%bookedleads forthe dayBooks acustomer withthe first nameof John, Rob,Stephanie orSarahListen to yourcalls from thelast 2 weeksand confirmall is correctMostoutboundcalls inone dayFree!Use word"Pumpkin"in yourcallCustomersay's theyneed tospeak totheir spouseHascustomerwith a thickaccentCustomerhas baby orchild in backmakingnoiseSay "You'vecalled theright place!"on a callMost callstaken(week)Customerasks for adiscountMostinboundcalls inone dayBook 5 ormoreappts inone dayCreate a to-do list dailyand checkALL off(week)Hit 90% orhigher forbookedleads (day)Hit 100%bookedleads forthe dayBooks acustomer withthe first nameof John, Rob,Stephanie orSarahListen to yourcalls from thelast 2 weeksand confirmall is correctMostoutboundcalls inone dayFree!

CSR GAME - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use word "Pumpkin" in your call
  2. Customer say's they need to speak to their spouse
  3. Has customer with a thick accent
  4. Customer has baby or child in back making noise
  5. Say "You've called the right place!" on a call
  6. Most calls taken (week)
  7. Customer asks for a discount
  8. Most inbound calls in one day
  9. Book 5 or more appts in one day
  10. Create a to-do list daily and check ALL off (week)
  11. Hit 90% or higher for booked leads (day)
  12. Hit 100% booked leads for the day
  13. Books a customer with the first name of John, Rob, Stephanie or Sarah
  14. Listen to your calls from the last 2 weeks and confirm all is correct
  15. Most outbound calls in one day
  16. Free!