Customerasks for adiscountBook 5 ormoreappts inone dayHascustomerwith a thickaccentMostinboundcalls inone dayHit 100%bookedleads forthe daySay "You'vecalled theright place!"on a callCustomerhas baby orchild in backmakingnoiseUse word"Pumpkin"in yourcallMostoutboundcalls inone dayMost callstaken(week)Books acustomer withthe first nameof John, Rob,Stephanie orSarahListen to yourcalls from thelast 2 weeksand confirmall is correctCreate a to-do list dailyand checkALL off(week)Free!Customersay's theyneed tospeak totheir spouseHit 90% orhigher forbookedleads (day)Customerasks for adiscountBook 5 ormoreappts inone dayHascustomerwith a thickaccentMostinboundcalls inone dayHit 100%bookedleads forthe daySay "You'vecalled theright place!"on a callCustomerhas baby orchild in backmakingnoiseUse word"Pumpkin"in yourcallMostoutboundcalls inone dayMost callstaken(week)Books acustomer withthe first nameof John, Rob,Stephanie orSarahListen to yourcalls from thelast 2 weeksand confirmall is correctCreate a to-do list dailyand checkALL off(week)Free!Customersay's theyneed tospeak totheir spouseHit 90% orhigher forbookedleads (day)

CSR GAME - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer asks for a discount
  2. Book 5 or more appts in one day
  3. Has customer with a thick accent
  4. Most inbound calls in one day
  5. Hit 100% booked leads for the day
  6. Say "You've called the right place!" on a call
  7. Customer has baby or child in back making noise
  8. Use word "Pumpkin" in your call
  9. Most outbound calls in one day
  10. Most calls taken (week)
  11. Books a customer with the first name of John, Rob, Stephanie or Sarah
  12. Listen to your calls from the last 2 weeks and confirm all is correct
  13. Create a to-do list daily and check ALL off (week)
  14. Free!
  15. Customer say's they need to speak to their spouse
  16. Hit 90% or higher for booked leads (day)