Listen to yourcalls from thelast 2 weeksand confirmall is correctCustomerhas baby orchild in backmakingnoiseHascustomerwith a thickaccentMostoutboundcalls inone dayUse word"Pumpkin"in yourcallSay "You'vecalled theright place!"on a callFree!Customerasks for adiscountHit 100%bookedleads forthe dayBooks acustomer withthe first nameof John, Rob,Stephanie orSarahMost callstaken(week)Mostinboundcalls inone dayBook 5 ormoreappts inone dayCreate a to-do list dailyand checkALL off(week)Hit 90% orhigher forbookedleads (day)Customersay's theyneed tospeak totheir spouseListen to yourcalls from thelast 2 weeksand confirmall is correctCustomerhas baby orchild in backmakingnoiseHascustomerwith a thickaccentMostoutboundcalls inone dayUse word"Pumpkin"in yourcallSay "You'vecalled theright place!"on a callFree!Customerasks for adiscountHit 100%bookedleads forthe dayBooks acustomer withthe first nameof John, Rob,Stephanie orSarahMost callstaken(week)Mostinboundcalls inone dayBook 5 ormoreappts inone dayCreate a to-do list dailyand checkALL off(week)Hit 90% orhigher forbookedleads (day)Customersay's theyneed tospeak totheir spouse

CSR GAME - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
  1. Listen to your calls from the last 2 weeks and confirm all is correct
  2. Customer has baby or child in back making noise
  3. Has customer with a thick accent
  4. Most outbound calls in one day
  5. Use word "Pumpkin" in your call
  6. Say "You've called the right place!" on a call
  7. Free!
  8. Customer asks for a discount
  9. Hit 100% booked leads for the day
  10. Books a customer with the first name of John, Rob, Stephanie or Sarah
  11. Most calls taken (week)
  12. Most inbound calls in one day
  13. Book 5 or more appts in one day
  14. Create a to-do list daily and check ALL off (week)
  15. Hit 90% or higher for booked leads (day)
  16. Customer say's they need to speak to their spouse