CSR GAME - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Say "You've called the right place!" on a call
2. Books a customer with the first name of John, Rob, Stephanie or Sarah
3. Customer has baby or child in back making noise
4. Most outbound calls in one day
5. Create a to-do list daily and check ALL off (week)
6. Free!
7. Customer asks for a discount
8. Book 5 or more appts in one day
9. Most calls taken (week)
10. Listen to your calls from the last 2 weeks and confirm all is correct
11. Has customer with a thick accent
12. Most inbound calls in one day
13. Hit 90% or higher for booked leads (day)
14. Customer say's they need to speak to their spouse
15. Hit 100% booked leads for the day
16. Use word "Pumpkin" in your call