Use word"Pumpkin"in yourcallCustomerhas baby orchild in backmakingnoiseCustomersay's theyneed tospeak totheir spouseMost callstaken(week)Say "You'vecalled theright place!"on a callCustomerasks for adiscountBooks acustomer withthe first nameof John, Rob,Stephanie orSarahHascustomerwith a thickaccentCreate a to-do list dailyand checkALL off(week)Listen to yourcalls from thelast 2 weeksand confirmall is correctFree!Hit 90% orhigher forbookedleads (day)Hit 100%bookedleads forthe dayMostinboundcalls inone dayMostoutboundcalls inone dayBook 5 ormoreappts inone dayUse word"Pumpkin"in yourcallCustomerhas baby orchild in backmakingnoiseCustomersay's theyneed tospeak totheir spouseMost callstaken(week)Say "You'vecalled theright place!"on a callCustomerasks for adiscountBooks acustomer withthe first nameof John, Rob,Stephanie orSarahHascustomerwith a thickaccentCreate a to-do list dailyand checkALL off(week)Listen to yourcalls from thelast 2 weeksand confirmall is correctFree!Hit 90% orhigher forbookedleads (day)Hit 100%bookedleads forthe dayMostinboundcalls inone dayMostoutboundcalls inone dayBook 5 ormoreappts inone day

CSR GAME - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use word "Pumpkin" in your call
  2. Customer has baby or child in back making noise
  3. Customer say's they need to speak to their spouse
  4. Most calls taken (week)
  5. Say "You've called the right place!" on a call
  6. Customer asks for a discount
  7. Books a customer with the first name of John, Rob, Stephanie or Sarah
  8. Has customer with a thick accent
  9. Create a to-do list daily and check ALL off (week)
  10. Listen to your calls from the last 2 weeks and confirm all is correct
  11. Free!
  12. Hit 90% or higher for booked leads (day)
  13. Hit 100% booked leads for the day
  14. Most inbound calls in one day
  15. Most outbound calls in one day
  16. Book 5 or more appts in one day