Hit 90% orhigher forbookedleads (day)Customerasks for adiscountBook 5 ormoreappts inone dayMostoutboundcalls inone dayCustomerhas baby orchild in backmakingnoiseListen to yourcalls from thelast 2 weeksand confirmall is correctCreate a to-do list dailyand checkALL off(week)Free!Most callstaken(week)Customersay's theyneed tospeak totheir spouseSay "You'vecalled theright place!"on a callHit 100%bookedleads forthe dayMostinboundcalls inone dayBooks acustomer withthe first nameof John, Rob,Stephanie orSarahUse word"Pumpkin"in yourcallHascustomerwith a thickaccentHit 90% orhigher forbookedleads (day)Customerasks for adiscountBook 5 ormoreappts inone dayMostoutboundcalls inone dayCustomerhas baby orchild in backmakingnoiseListen to yourcalls from thelast 2 weeksand confirmall is correctCreate a to-do list dailyand checkALL off(week)Free!Most callstaken(week)Customersay's theyneed tospeak totheir spouseSay "You'vecalled theright place!"on a callHit 100%bookedleads forthe dayMostinboundcalls inone dayBooks acustomer withthe first nameof John, Rob,Stephanie orSarahUse word"Pumpkin"in yourcallHascustomerwith a thickaccent

CSR GAME - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hit 90% or higher for booked leads (day)
  2. Customer asks for a discount
  3. Book 5 or more appts in one day
  4. Most outbound calls in one day
  5. Customer has baby or child in back making noise
  6. Listen to your calls from the last 2 weeks and confirm all is correct
  7. Create a to-do list daily and check ALL off (week)
  8. Free!
  9. Most calls taken (week)
  10. Customer say's they need to speak to their spouse
  11. Say "You've called the right place!" on a call
  12. Hit 100% booked leads for the day
  13. Most inbound calls in one day
  14. Books a customer with the first name of John, Rob, Stephanie or Sarah
  15. Use word "Pumpkin" in your call
  16. Has customer with a thick accent