Create a to-do list dailyand checkALL off(week)Most callstaken(week)Say "You'vecalled theright place!"on a callCustomerasks for adiscountHit 90% orhigher forbookedleads (day)Book 5 ormoreappts inone dayListen to yourcalls from thelast 2 weeksand confirmall is correctFree!Use word"Pumpkin"in yourcallCustomersay's theyneed tospeak totheir spouseHascustomerwith a thickaccentBooks acustomer withthe first nameof John, Rob,Stephanie orSarahMostinboundcalls inone dayMostoutboundcalls inone dayHit 100%bookedleads forthe dayCustomerhas baby orchild in backmakingnoiseCreate a to-do list dailyand checkALL off(week)Most callstaken(week)Say "You'vecalled theright place!"on a callCustomerasks for adiscountHit 90% orhigher forbookedleads (day)Book 5 ormoreappts inone dayListen to yourcalls from thelast 2 weeksand confirmall is correctFree!Use word"Pumpkin"in yourcallCustomersay's theyneed tospeak totheir spouseHascustomerwith a thickaccentBooks acustomer withthe first nameof John, Rob,Stephanie orSarahMostinboundcalls inone dayMostoutboundcalls inone dayHit 100%bookedleads forthe dayCustomerhas baby orchild in backmakingnoise

CSR GAME - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create a to-do list daily and check ALL off (week)
  2. Most calls taken (week)
  3. Say "You've called the right place!" on a call
  4. Customer asks for a discount
  5. Hit 90% or higher for booked leads (day)
  6. Book 5 or more appts in one day
  7. Listen to your calls from the last 2 weeks and confirm all is correct
  8. Free!
  9. Use word "Pumpkin" in your call
  10. Customer say's they need to speak to their spouse
  11. Has customer with a thick accent
  12. Books a customer with the first name of John, Rob, Stephanie or Sarah
  13. Most inbound calls in one day
  14. Most outbound calls in one day
  15. Hit 100% booked leads for the day
  16. Customer has baby or child in back making noise