Free!Listen to yourcalls from thelast 2 weeksand confirmall is correctMostoutboundcalls inone dayCustomerhas baby orchild in backmakingnoiseMost callstaken(week)Hascustomerwith a thickaccentCustomersay's theyneed tospeak totheir spouseMostinboundcalls inone daySay "You'vecalled theright place!"on a callBook 5 ormoreappts inone dayCustomerasks for adiscountCreate a to-do list dailyand checkALL off(week)Books acustomer withthe first nameof John, Rob,Stephanie orSarahHit 90% orhigher forbookedleads (day)Hit 100%bookedleads forthe dayUse word"Pumpkin"in yourcallFree!Listen to yourcalls from thelast 2 weeksand confirmall is correctMostoutboundcalls inone dayCustomerhas baby orchild in backmakingnoiseMost callstaken(week)Hascustomerwith a thickaccentCustomersay's theyneed tospeak totheir spouseMostinboundcalls inone daySay "You'vecalled theright place!"on a callBook 5 ormoreappts inone dayCustomerasks for adiscountCreate a to-do list dailyand checkALL off(week)Books acustomer withthe first nameof John, Rob,Stephanie orSarahHit 90% orhigher forbookedleads (day)Hit 100%bookedleads forthe dayUse word"Pumpkin"in yourcall

CSR GAME - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free!
  2. Listen to your calls from the last 2 weeks and confirm all is correct
  3. Most outbound calls in one day
  4. Customer has baby or child in back making noise
  5. Most calls taken (week)
  6. Has customer with a thick accent
  7. Customer say's they need to speak to their spouse
  8. Most inbound calls in one day
  9. Say "You've called the right place!" on a call
  10. Book 5 or more appts in one day
  11. Customer asks for a discount
  12. Create a to-do list daily and check ALL off (week)
  13. Books a customer with the first name of John, Rob, Stephanie or Sarah
  14. Hit 90% or higher for booked leads (day)
  15. Hit 100% booked leads for the day
  16. Use word "Pumpkin" in your call