Customerhas baby orchild in backmakingnoiseCustomerasks for adiscountHit 90% orhigher forbookedleads (day)Customersay's theyneed tospeak totheir spouseHit 100%bookedleads forthe dayUse word"Pumpkin"in yourcallSay "You'vecalled theright place!"on a callMostinboundcalls inone dayBook 5 ormoreappts inone dayFree!Mostoutboundcalls inone dayCreate a to-do list dailyand checkALL off(week)Books acustomer withthe first nameof John, Rob,Stephanie orSarahHascustomerwith a thickaccentListen to yourcalls from thelast 2 weeksand confirmall is correctMost callstaken(week)Customerhas baby orchild in backmakingnoiseCustomerasks for adiscountHit 90% orhigher forbookedleads (day)Customersay's theyneed tospeak totheir spouseHit 100%bookedleads forthe dayUse word"Pumpkin"in yourcallSay "You'vecalled theright place!"on a callMostinboundcalls inone dayBook 5 ormoreappts inone dayFree!Mostoutboundcalls inone dayCreate a to-do list dailyand checkALL off(week)Books acustomer withthe first nameof John, Rob,Stephanie orSarahHascustomerwith a thickaccentListen to yourcalls from thelast 2 weeksand confirmall is correctMost callstaken(week)

CSR GAME - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer has baby or child in back making noise
  2. Customer asks for a discount
  3. Hit 90% or higher for booked leads (day)
  4. Customer say's they need to speak to their spouse
  5. Hit 100% booked leads for the day
  6. Use word "Pumpkin" in your call
  7. Say "You've called the right place!" on a call
  8. Most inbound calls in one day
  9. Book 5 or more appts in one day
  10. Free!
  11. Most outbound calls in one day
  12. Create a to-do list daily and check ALL off (week)
  13. Books a customer with the first name of John, Rob, Stephanie or Sarah
  14. Has customer with a thick accent
  15. Listen to your calls from the last 2 weeks and confirm all is correct
  16. Most calls taken (week)