CSR GAME - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Hit 90% or higher for booked leads (day)
2. Create a to-do list daily and check ALL off (week)
3. Use word "Pumpkin" in your call
4. Listen to your calls from the last 2 weeks and confirm all is correct
5. Books a customer with the first name of John, Rob, Stephanie or Sarah
6. Most inbound calls in one day
7. Book 5 or more appts in one day
8. Most outbound calls in one day
9. Most calls taken (week)
10. Customer say's they need to speak to their spouse
11. Customer asks for a discount
12. Customer has baby or child in back making noise
13. Has customer with a thick accent
14. Say "You've called the right place!" on a call
15. Free!
16. Hit 100% booked leads for the day