CSR GAME - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Customer asks for a discount
2. Listen to your calls from the last 2 weeks and confirm all is correct
3. Most inbound calls in one day
4. Most calls taken (week)
5. Books a customer with the first name of John, Rob, Stephanie or Sarah
6. Has customer with a thick accent
7. Book 5 or more appts in one day
8. Say "You've called the right place!" on a call
9. Create a to-do list daily and check ALL off (week)
10. Hit 90% or higher for booked leads (day)
11. Most outbound calls in one day
12. Use word "Pumpkin" in your call
13. Customer has baby or child in back making noise
14. Free!
15. Hit 100% booked leads for the day
16. Customer say's they need to speak to their spouse