Mostinboundcalls inone dayListen to yourcalls from thelast 2 weeksand confirmall is correctCreate a to-do list dailyand checkALL off(week)Most callstaken(week)Customerhas baby orchild in backmakingnoiseHit 100%bookedleads forthe dayHit 90% orhigher forbookedleads (day)Customerasks for adiscountHascustomerwith a thickaccentBook 5 ormoreappts inone dayMostoutboundcalls inone dayFree!Use word"Pumpkin"in yourcallBooks acustomer withthe first nameof John, Rob,Stephanie orSarahSay "You'vecalled theright place!"on a callCustomersay's theyneed tospeak totheir spouseMostinboundcalls inone dayListen to yourcalls from thelast 2 weeksand confirmall is correctCreate a to-do list dailyand checkALL off(week)Most callstaken(week)Customerhas baby orchild in backmakingnoiseHit 100%bookedleads forthe dayHit 90% orhigher forbookedleads (day)Customerasks for adiscountHascustomerwith a thickaccentBook 5 ormoreappts inone dayMostoutboundcalls inone dayFree!Use word"Pumpkin"in yourcallBooks acustomer withthe first nameof John, Rob,Stephanie orSarahSay "You'vecalled theright place!"on a callCustomersay's theyneed tospeak totheir spouse

CSR GAME - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Most inbound calls in one day
  2. Listen to your calls from the last 2 weeks and confirm all is correct
  3. Create a to-do list daily and check ALL off (week)
  4. Most calls taken (week)
  5. Customer has baby or child in back making noise
  6. Hit 100% booked leads for the day
  7. Hit 90% or higher for booked leads (day)
  8. Customer asks for a discount
  9. Has customer with a thick accent
  10. Book 5 or more appts in one day
  11. Most outbound calls in one day
  12. Free!
  13. Use word "Pumpkin" in your call
  14. Books a customer with the first name of John, Rob, Stephanie or Sarah
  15. Say "You've called the right place!" on a call
  16. Customer say's they need to speak to their spouse