Mostinboundcalls inone dayMost callstaken(week)Hascustomerwith a thickaccentHit 100%bookedleads forthe dayCustomerasks for adiscountMostoutboundcalls inone dayUse word"Pumpkin"in yourcallBooks acustomer withthe first nameof John, Rob,Stephanie orSarahListen to yourcalls from thelast 2 weeksand confirmall is correctSay "You'vecalled theright place!"on a callFree!Customersay's theyneed tospeak totheir spouseCreate a to-do list dailyand checkALL off(week)Hit 90% orhigher forbookedleads (day)Customerhas baby orchild in backmakingnoiseBook 5 ormoreappts inone dayMostinboundcalls inone dayMost callstaken(week)Hascustomerwith a thickaccentHit 100%bookedleads forthe dayCustomerasks for adiscountMostoutboundcalls inone dayUse word"Pumpkin"in yourcallBooks acustomer withthe first nameof John, Rob,Stephanie orSarahListen to yourcalls from thelast 2 weeksand confirmall is correctSay "You'vecalled theright place!"on a callFree!Customersay's theyneed tospeak totheir spouseCreate a to-do list dailyand checkALL off(week)Hit 90% orhigher forbookedleads (day)Customerhas baby orchild in backmakingnoiseBook 5 ormoreappts inone day

CSR GAME - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
  1. Most inbound calls in one day
  2. Most calls taken (week)
  3. Has customer with a thick accent
  4. Hit 100% booked leads for the day
  5. Customer asks for a discount
  6. Most outbound calls in one day
  7. Use word "Pumpkin" in your call
  8. Books a customer with the first name of John, Rob, Stephanie or Sarah
  9. Listen to your calls from the last 2 weeks and confirm all is correct
  10. Say "You've called the right place!" on a call
  11. Free!
  12. Customer say's they need to speak to their spouse
  13. Create a to-do list daily and check ALL off (week)
  14. Hit 90% or higher for booked leads (day)
  15. Customer has baby or child in back making noise
  16. Book 5 or more appts in one day