CSR GAME - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Customer say's they need to speak to their spouse
2. Listen to your calls from the last 2 weeks and confirm all is correct
3. Customer asks for a discount
4. Most inbound calls in one day
5. Hit 90% or higher for booked leads (day)
6. Create a to-do list daily and check ALL off (week)
7. Free!
8. Most outbound calls in one day
9. Books a customer with the first name of John, Rob, Stephanie or Sarah
10. Hit 100% booked leads for the day
11. Use word "Pumpkin" in your call
12. Book 5 or more appts in one day
13. Has customer with a thick accent
14. Most calls taken (week)
15. Customer has baby or child in back making noise
16. Say "You've called the right place!" on a call