MemberissueActionstakenMetricsRootcauseThreeYearsQuickBaseHighPriorityCasesclosedGrievanceUploaddateDepartmentCasedurationProductionHappyBirthdayRemediationSub-categoryFrequentCallerABCsof RCTRepeatcallerSpanishSpeakingRepeatrepeatCategoryCourtesycallMXNAll UpTriageDailysummaryCallsummarynotesTeamhuddleTeammeetingMarketRunwindowCasescalledMemberissueActionstakenMetricsRootcauseThreeYearsQuickBaseHighPriorityCasesclosedGrievanceUploaddateDepartmentCasedurationProductionHappyBirthdayRemediationSub-categoryFrequentCallerABCsof RCTRepeatcallerSpanishSpeakingRepeatrepeatCategoryCourtesycallMXNAll UpTriageDailysummaryCallsummarynotesTeamhuddleTeammeetingMarketRunwindowCasescalled

RCT Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member issue
  2. Actions taken
  3. Metrics
  4. Root cause
  5. Three Years
  6. QuickBase
  7. High Priority
  8. Cases closed
  9. Grievance
  10. Upload date
  11. Department
  12. Case duration
  13. Production
  14. Happy Birthday
  15. Remediation
  16. Sub-category
  17. Frequent Caller
  18. ABCs of RCT
  19. Repeat caller
  20. Spanish Speaking
  21. Repeat repeat
  22. Category
  23. Courtesy call
  24. MXN All Up
  25. Triage
  26. Daily summary
  27. Call summary notes
  28. Team huddle
  29. Team meeting
  30. Market
  31. Run window
  32. Cases called