ProductionMXNAll UpThreeYearsMetricsFrequentCallerCourtesycallRemediationGrievanceRunwindowCasedurationHappyBirthdayTriageTeammeetingABCsof RCTDepartmentMemberissueSub-categoryTeamhuddleMarketCasescalledQuickBaseActionstakenSpanishSpeakingUploaddateCallsummarynotesDailysummaryRootcauseCategoryCasesclosedRepeatrepeatHighPriorityRepeatcallerProductionMXNAll UpThreeYearsMetricsFrequentCallerCourtesycallRemediationGrievanceRunwindowCasedurationHappyBirthdayTriageTeammeetingABCsof RCTDepartmentMemberissueSub-categoryTeamhuddleMarketCasescalledQuickBaseActionstakenSpanishSpeakingUploaddateCallsummarynotesDailysummaryRootcauseCategoryCasesclosedRepeatrepeatHighPriorityRepeatcaller

RCT Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Production
  2. MXN All Up
  3. Three Years
  4. Metrics
  5. Frequent Caller
  6. Courtesy call
  7. Remediation
  8. Grievance
  9. Run window
  10. Case duration
  11. Happy Birthday
  12. Triage
  13. Team meeting
  14. ABCs of RCT
  15. Department
  16. Member issue
  17. Sub-category
  18. Team huddle
  19. Market
  20. Cases called
  21. QuickBase
  22. Actions taken
  23. Spanish Speaking
  24. Upload date
  25. Call summary notes
  26. Daily summary
  27. Root cause
  28. Category
  29. Cases closed
  30. Repeat repeat
  31. High Priority
  32. Repeat caller