Up-sell anespressoshotRecognizea PartnerSigned acustomer upfor StarbucksRewards/AppRecommenda new drink!Make amomentrightFollow upwith a regularabout apreviousconversationGet 10customersto use theirrewardsFindsomething incommonwith acustomerGet 20consecutivecustomernamesHave acustomertry blondeespressoHave acustomerrecommendyou a drink!Learned thename of acustomersdogUp-sell 5drink sizes(exp: tallto grande)Learnsomethingnew abouta customer!Knew 10customernameswithoutaskingPut a kindmessageon 15cups/bagsShare alaugh withacustomerLearnedwhat 5customersdo for workSurpriseandDelight acustomerUp-sell5 fooditemsShare 15sampleswithcustomersLearnsomethingnew abouta partnerLearnabout anewcustomerLearned anewregularsorderUp-sell anespressoshotRecognizea PartnerSigned acustomer upfor StarbucksRewards/AppRecommenda new drink!Make amomentrightFollow upwith a regularabout apreviousconversationGet 10customersto use theirrewardsFindsomething incommonwith acustomerGet 20consecutivecustomernamesHave acustomertry blondeespressoHave acustomerrecommendyou a drink!Learned thename of acustomersdogUp-sell 5drink sizes(exp: tallto grande)Learnsomethingnew abouta customer!Knew 10customernameswithoutaskingPut a kindmessageon 15cups/bagsShare alaugh withacustomerLearnedwhat 5customersdo for workSurpriseandDelight acustomerUp-sell5 fooditemsShare 15sampleswithcustomersLearnsomethingnew abouta partnerLearnabout anewcustomerLearned anewregularsorder

Customer Connection Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Up-sell an espresso shot
  2. Recognize a Partner
  3. Signed a customer up for Starbucks Rewards/App
  4. Recommend a new drink!
  5. Make a moment right
  6. Follow up with a regular about a previous conversation
  7. Get 10 customers to use their rewards
  8. Find something in common with a customer
  9. Get 20 consecutive customer names
  10. Have a customer try blonde espresso
  11. Have a customer recommend you a drink!
  12. Learned the name of a customers dog
  13. Up-sell 5 drink sizes (exp: tall to grande)
  14. Learn something new about a customer!
  15. Knew 10 customer names without asking
  16. Put a kind message on 15 cups/bags
  17. Share a laugh with a customer
  18. Learned what 5 customers do for work
  19. Surprise and Delight a customer
  20. Up-sell 5 food items
  21. Share 15 samples with customers
  22. Learn something new about a partner
  23. Learn about a new customer
  24. Learned a new regulars order