Learnabout anewcustomerUp-sell 5drink sizes(exp: tallto grande)Learnedwhat 5customersdo for workPut a kindmessageon 15cups/bagsGet 10customersto use theirrewardsKnew 10customernameswithoutaskingGet 20consecutivecustomernamesHave acustomerrecommendyou a drink!Up-sell5 fooditemsLearned anewregularsorderFindsomething incommonwith acustomerRecommenda new drink!Learnsomethingnew abouta customer!SurpriseandDelight acustomerSigned acustomer upfor StarbucksRewards/AppLearned thename of acustomersdogShare alaugh withacustomerUp-sell anespressoshotFollow upwith a regularabout apreviousconversationShare 15sampleswithcustomersHave acustomertry blondeespressoRecognizea PartnerMake amomentrightLearnsomethingnew abouta partnerLearnabout anewcustomerUp-sell 5drink sizes(exp: tallto grande)Learnedwhat 5customersdo for workPut a kindmessageon 15cups/bagsGet 10customersto use theirrewardsKnew 10customernameswithoutaskingGet 20consecutivecustomernamesHave acustomerrecommendyou a drink!Up-sell5 fooditemsLearned anewregularsorderFindsomething incommonwith acustomerRecommenda new drink!Learnsomethingnew abouta customer!SurpriseandDelight acustomerSigned acustomer upfor StarbucksRewards/AppLearned thename of acustomersdogShare alaugh withacustomerUp-sell anespressoshotFollow upwith a regularabout apreviousconversationShare 15sampleswithcustomersHave acustomertry blondeespressoRecognizea PartnerMake amomentrightLearnsomethingnew abouta partner

Customer Connection Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Learn about a new customer
  2. Up-sell 5 drink sizes (exp: tall to grande)
  3. Learned what 5 customers do for work
  4. Put a kind message on 15 cups/bags
  5. Get 10 customers to use their rewards
  6. Knew 10 customer names without asking
  7. Get 20 consecutive customer names
  8. Have a customer recommend you a drink!
  9. Up-sell 5 food items
  10. Learned a new regulars order
  11. Find something in common with a customer
  12. Recommend a new drink!
  13. Learn something new about a customer!
  14. Surprise and Delight a customer
  15. Signed a customer up for Starbucks Rewards/App
  16. Learned the name of a customers dog
  17. Share a laugh with a customer
  18. Up-sell an espresso shot
  19. Follow up with a regular about a previous conversation
  20. Share 15 samples with customers
  21. Have a customer try blonde espresso
  22. Recognize a Partner
  23. Make a moment right
  24. Learn something new about a partner