Learnedwhat 5customersdo for workSurpriseandDelight acustomerUp-sell5 fooditemsShare alaugh withacustomerRecommenda new drink!Learnsomethingnew abouta customer!Have acustomerrecommendyou a drink!Knew 10customernameswithoutaskingLearnabout anewcustomerHave acustomertry blondeespressoFindsomething incommonwith acustomerRecognizea PartnerFollow upwith a regularabout apreviousconversationPut a kindmessageon 15cups/bagsLearnsomethingnew abouta partnerLearned thename of acustomersdogUp-sell 5drink sizes(exp: tallto grande)Learned anewregularsorderGet 20consecutivecustomernamesShare 15sampleswithcustomersMake amomentrightGet 10customersto use theirrewardsSigned acustomer upfor StarbucksRewards/AppUp-sell anespressoshotLearnedwhat 5customersdo for workSurpriseandDelight acustomerUp-sell5 fooditemsShare alaugh withacustomerRecommenda new drink!Learnsomethingnew abouta customer!Have acustomerrecommendyou a drink!Knew 10customernameswithoutaskingLearnabout anewcustomerHave acustomertry blondeespressoFindsomething incommonwith acustomerRecognizea PartnerFollow upwith a regularabout apreviousconversationPut a kindmessageon 15cups/bagsLearnsomethingnew abouta partnerLearned thename of acustomersdogUp-sell 5drink sizes(exp: tallto grande)Learned anewregularsorderGet 20consecutivecustomernamesShare 15sampleswithcustomersMake amomentrightGet 10customersto use theirrewardsSigned acustomer upfor StarbucksRewards/AppUp-sell anespressoshot

Customer Connection Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Learned what 5 customers do for work
  2. Surprise and Delight a customer
  3. Up-sell 5 food items
  4. Share a laugh with a customer
  5. Recommend a new drink!
  6. Learn something new about a customer!
  7. Have a customer recommend you a drink!
  8. Knew 10 customer names without asking
  9. Learn about a new customer
  10. Have a customer try blonde espresso
  11. Find something in common with a customer
  12. Recognize a Partner
  13. Follow up with a regular about a previous conversation
  14. Put a kind message on 15 cups/bags
  15. Learn something new about a partner
  16. Learned the name of a customers dog
  17. Up-sell 5 drink sizes (exp: tall to grande)
  18. Learned a new regulars order
  19. Get 20 consecutive customer names
  20. Share 15 samples with customers
  21. Make a moment right
  22. Get 10 customers to use their rewards
  23. Signed a customer up for Starbucks Rewards/App
  24. Up-sell an espresso shot