Up-sell anespressoshotUp-sell 5drink sizes(exp: tallto grande)Make amomentrightShare alaugh withacustomerFindsomething incommonwith acustomerGet 10customersto use theirrewardsHave acustomerrecommendyou a drink!Recommenda new drink!Learnabout anewcustomerLearnedwhat 5customersdo for workHave acustomertry blondeespressoSigned acustomer upfor StarbucksRewards/AppKnew 10customernameswithoutaskingShare 15sampleswithcustomersLearnsomethingnew abouta partnerGet 20consecutivecustomernamesLearned thename of acustomersdogFollow upwith a regularabout apreviousconversationSurpriseandDelight acustomerPut a kindmessageon 15cups/bagsUp-sell5 fooditemsRecognizea PartnerLearnsomethingnew abouta customer!Learned anewregularsorderUp-sell anespressoshotUp-sell 5drink sizes(exp: tallto grande)Make amomentrightShare alaugh withacustomerFindsomething incommonwith acustomerGet 10customersto use theirrewardsHave acustomerrecommendyou a drink!Recommenda new drink!Learnabout anewcustomerLearnedwhat 5customersdo for workHave acustomertry blondeespressoSigned acustomer upfor StarbucksRewards/AppKnew 10customernameswithoutaskingShare 15sampleswithcustomersLearnsomethingnew abouta partnerGet 20consecutivecustomernamesLearned thename of acustomersdogFollow upwith a regularabout apreviousconversationSurpriseandDelight acustomerPut a kindmessageon 15cups/bagsUp-sell5 fooditemsRecognizea PartnerLearnsomethingnew abouta customer!Learned anewregularsorder

Customer Connection Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Up-sell an espresso shot
  2. Up-sell 5 drink sizes (exp: tall to grande)
  3. Make a moment right
  4. Share a laugh with a customer
  5. Find something in common with a customer
  6. Get 10 customers to use their rewards
  7. Have a customer recommend you a drink!
  8. Recommend a new drink!
  9. Learn about a new customer
  10. Learned what 5 customers do for work
  11. Have a customer try blonde espresso
  12. Signed a customer up for Starbucks Rewards/App
  13. Knew 10 customer names without asking
  14. Share 15 samples with customers
  15. Learn something new about a partner
  16. Get 20 consecutive customer names
  17. Learned the name of a customers dog
  18. Follow up with a regular about a previous conversation
  19. Surprise and Delight a customer
  20. Put a kind message on 15 cups/bags
  21. Up-sell 5 food items
  22. Recognize a Partner
  23. Learn something new about a customer!
  24. Learned a new regulars order