Up-sell5 fooditemsUp-sell anespressoshotPut a kindmessageon 15cups/bagsUp-sell 5drink sizes(exp: tallto grande)Signed acustomer upfor StarbucksRewards/AppRecommenda new drink!Share alaugh withacustomerHave acustomerrecommendyou a drink!Learnedwhat 5customersdo for workGet 20consecutivecustomernamesGet 10customersto use theirrewardsHave acustomertry blondeespressoLearnabout anewcustomerFollow upwith a regularabout apreviousconversationLearnsomethingnew abouta customer!Learned thename of acustomersdogShare 15sampleswithcustomersLearned anewregularsorderLearnsomethingnew abouta partnerFindsomething incommonwith acustomerKnew 10customernameswithoutaskingRecognizea PartnerMake amomentrightSurpriseandDelight acustomerUp-sell5 fooditemsUp-sell anespressoshotPut a kindmessageon 15cups/bagsUp-sell 5drink sizes(exp: tallto grande)Signed acustomer upfor StarbucksRewards/AppRecommenda new drink!Share alaugh withacustomerHave acustomerrecommendyou a drink!Learnedwhat 5customersdo for workGet 20consecutivecustomernamesGet 10customersto use theirrewardsHave acustomertry blondeespressoLearnabout anewcustomerFollow upwith a regularabout apreviousconversationLearnsomethingnew abouta customer!Learned thename of acustomersdogShare 15sampleswithcustomersLearned anewregularsorderLearnsomethingnew abouta partnerFindsomething incommonwith acustomerKnew 10customernameswithoutaskingRecognizea PartnerMake amomentrightSurpriseandDelight acustomer

Customer Connection Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Up-sell 5 food items
  2. Up-sell an espresso shot
  3. Put a kind message on 15 cups/bags
  4. Up-sell 5 drink sizes (exp: tall to grande)
  5. Signed a customer up for Starbucks Rewards/App
  6. Recommend a new drink!
  7. Share a laugh with a customer
  8. Have a customer recommend you a drink!
  9. Learned what 5 customers do for work
  10. Get 20 consecutive customer names
  11. Get 10 customers to use their rewards
  12. Have a customer try blonde espresso
  13. Learn about a new customer
  14. Follow up with a regular about a previous conversation
  15. Learn something new about a customer!
  16. Learned the name of a customers dog
  17. Share 15 samples with customers
  18. Learned a new regulars order
  19. Learn something new about a partner
  20. Find something in common with a customer
  21. Knew 10 customer names without asking
  22. Recognize a Partner
  23. Make a moment right
  24. Surprise and Delight a customer