ImportcontactsClienthas anaccentHeatherPayne orSue SmithIrateclientOnArrivalcallCall onAbstractManagementor AppointmentsolutionClient figuresout their ownissue beforeyou helpAppSupportescalationClient iseatingfoodGet yourown clientin thequeueIssue withreporting onroommaterequestsBuild acustomreportCall onemaildeliveryTransferto CSN/registrantcallCall goesover 80minutesExplainRakshaBandhan/whyyou're in thequeueBaby criesin thebackgroundCallgetsdroppedClient isworkingfromhomeHelp clientwith basiccomputerskillsRaytheoncallSubmit anenhancementrequest orCLSThe issue wasthe datefilter/AdvancedFilter in customreportsAssociateafederationIDImportcontactsClienthas anaccentHeatherPayne orSue SmithIrateclientOnArrivalcallCall onAbstractManagementor AppointmentsolutionClient figuresout their ownissue beforeyou helpAppSupportescalationClient iseatingfoodGet yourown clientin thequeueIssue withreporting onroommaterequestsBuild acustomreportCall onemaildeliveryTransferto CSN/registrantcallCall goesover 80minutesExplainRakshaBandhan/whyyou're in thequeueBaby criesin thebackgroundCallgetsdroppedClient isworkingfromhomeHelp clientwith basiccomputerskillsRaytheoncallSubmit anenhancementrequest orCLSThe issue wasthe datefilter/AdvancedFilter in customreportsAssociateafederationID

Raksha Bandhan/Queue Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Import contacts
  2. Client has an accent
  3. Heather Payne or Sue Smith
  4. Irate client
  5. OnArrival call
  6. Call on Abstract Management or Appointment solution
  7. Client figures out their own issue before you help
  8. App Support escalation
  9. Client is eating food
  10. Get your own client in the queue
  11. Issue with reporting on roommate requests
  12. Build a custom report
  13. Call on email delivery
  14. Transfer to CSN/ registrant call
  15. Call goes over 80 minutes
  16. Explain Raksha Bandhan/why you're in the queue
  17. Baby cries in the background
  18. Call gets dropped
  19. Client is working from home
  20. Help client with basic computer skills
  21. Raytheon call
  22. Submit an enhancement request or CLS
  23. The issue was the date filter/Advanced Filter in custom reports
  24. Associate a federation ID