Client iseatingfoodIssue withreporting onroommaterequestsBaby criesin thebackgroundHeatherPayne orSue SmithGet yourown clientin thequeueCall onAbstractManagementor AppointmentsolutionOnArrivalcallTransferto CSN/registrantcallClient figuresout their ownissue beforeyou helpRaytheoncallExplainRakshaBandhan/whyyou're in thequeueClient isworkingfromhomeCall onemaildeliveryCallgetsdroppedCall goesover 80minutesClienthas anaccentAssociateafederationIDHelp clientwith basiccomputerskillsAppSupportescalationThe issue wasthe datefilter/AdvancedFilter in customreportsIrateclientSubmit anenhancementrequest orCLSBuild acustomreportImportcontactsClient iseatingfoodIssue withreporting onroommaterequestsBaby criesin thebackgroundHeatherPayne orSue SmithGet yourown clientin thequeueCall onAbstractManagementor AppointmentsolutionOnArrivalcallTransferto CSN/registrantcallClient figuresout their ownissue beforeyou helpRaytheoncallExplainRakshaBandhan/whyyou're in thequeueClient isworkingfromhomeCall onemaildeliveryCallgetsdroppedCall goesover 80minutesClienthas anaccentAssociateafederationIDHelp clientwith basiccomputerskillsAppSupportescalationThe issue wasthe datefilter/AdvancedFilter in customreportsIrateclientSubmit anenhancementrequest orCLSBuild acustomreportImportcontacts

Raksha Bandhan/Queue Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client is eating food
  2. Issue with reporting on roommate requests
  3. Baby cries in the background
  4. Heather Payne or Sue Smith
  5. Get your own client in the queue
  6. Call on Abstract Management or Appointment solution
  7. OnArrival call
  8. Transfer to CSN/ registrant call
  9. Client figures out their own issue before you help
  10. Raytheon call
  11. Explain Raksha Bandhan/why you're in the queue
  12. Client is working from home
  13. Call on email delivery
  14. Call gets dropped
  15. Call goes over 80 minutes
  16. Client has an accent
  17. Associate a federation ID
  18. Help client with basic computer skills
  19. App Support escalation
  20. The issue was the date filter/Advanced Filter in custom reports
  21. Irate client
  22. Submit an enhancement request or CLS
  23. Build a custom report
  24. Import contacts