Get yourown clientin thequeueCall onemaildeliveryExplainRakshaBandhan/whyyou're in thequeueImportcontactsClient figuresout their ownissue beforeyou helpCall onAbstractManagementor AppointmentsolutionClienthas anaccentOnArrivalcallHelp clientwith basiccomputerskillsCall goesover 80minutesIssue withreporting onroommaterequestsBaby criesin thebackgroundSubmit anenhancementrequest orCLSRaytheoncallAssociateafederationIDTransferto CSN/registrantcallIrateclientCallgetsdroppedClient iseatingfoodAppSupportescalationHeatherPayne orSue SmithThe issue wasthe datefilter/AdvancedFilter in customreportsBuild acustomreportClient isworkingfromhomeGet yourown clientin thequeueCall onemaildeliveryExplainRakshaBandhan/whyyou're in thequeueImportcontactsClient figuresout their ownissue beforeyou helpCall onAbstractManagementor AppointmentsolutionClienthas anaccentOnArrivalcallHelp clientwith basiccomputerskillsCall goesover 80minutesIssue withreporting onroommaterequestsBaby criesin thebackgroundSubmit anenhancementrequest orCLSRaytheoncallAssociateafederationIDTransferto CSN/registrantcallIrateclientCallgetsdroppedClient iseatingfoodAppSupportescalationHeatherPayne orSue SmithThe issue wasthe datefilter/AdvancedFilter in customreportsBuild acustomreportClient isworkingfromhome

Raksha Bandhan/Queue Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get your own client in the queue
  2. Call on email delivery
  3. Explain Raksha Bandhan/why you're in the queue
  4. Import contacts
  5. Client figures out their own issue before you help
  6. Call on Abstract Management or Appointment solution
  7. Client has an accent
  8. OnArrival call
  9. Help client with basic computer skills
  10. Call goes over 80 minutes
  11. Issue with reporting on roommate requests
  12. Baby cries in the background
  13. Submit an enhancement request or CLS
  14. Raytheon call
  15. Associate a federation ID
  16. Transfer to CSN/ registrant call
  17. Irate client
  18. Call gets dropped
  19. Client is eating food
  20. App Support escalation
  21. Heather Payne or Sue Smith
  22. The issue was the date filter/Advanced Filter in custom reports
  23. Build a custom report
  24. Client is working from home