HeatherPayne orSue SmithAssociateafederationIDSubmit anenhancementrequest orCLSIrateclientOnArrivalcallClienthas anaccentAppSupportescalationClient iseatingfoodClient isworkingfromhomeBuild acustomreportCall goesover 80minutesCall onAbstractManagementor AppointmentsolutionCallgetsdroppedImportcontactsTransferto CSN/registrantcallCall onemaildeliveryRaytheoncallExplainRakshaBandhan/whyyou're in thequeueIssue withreporting onroommaterequestsBaby criesin thebackgroundGet yourown clientin thequeueClient figuresout their ownissue beforeyou helpThe issue wasthe datefilter/AdvancedFilter in customreportsHelp clientwith basiccomputerskillsHeatherPayne orSue SmithAssociateafederationIDSubmit anenhancementrequest orCLSIrateclientOnArrivalcallClienthas anaccentAppSupportescalationClient iseatingfoodClient isworkingfromhomeBuild acustomreportCall goesover 80minutesCall onAbstractManagementor AppointmentsolutionCallgetsdroppedImportcontactsTransferto CSN/registrantcallCall onemaildeliveryRaytheoncallExplainRakshaBandhan/whyyou're in thequeueIssue withreporting onroommaterequestsBaby criesin thebackgroundGet yourown clientin thequeueClient figuresout their ownissue beforeyou helpThe issue wasthe datefilter/AdvancedFilter in customreportsHelp clientwith basiccomputerskills

Raksha Bandhan/Queue Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Heather Payne or Sue Smith
  2. Associate a federation ID
  3. Submit an enhancement request or CLS
  4. Irate client
  5. OnArrival call
  6. Client has an accent
  7. App Support escalation
  8. Client is eating food
  9. Client is working from home
  10. Build a custom report
  11. Call goes over 80 minutes
  12. Call on Abstract Management or Appointment solution
  13. Call gets dropped
  14. Import contacts
  15. Transfer to CSN/ registrant call
  16. Call on email delivery
  17. Raytheon call
  18. Explain Raksha Bandhan/why you're in the queue
  19. Issue with reporting on roommate requests
  20. Baby cries in the background
  21. Get your own client in the queue
  22. Client figures out their own issue before you help
  23. The issue was the date filter/Advanced Filter in custom reports
  24. Help client with basic computer skills