HeatherPayne orSue SmithCall goesover 80minutesAppSupportescalationCallgetsdroppedGet yourown clientin thequeueCall onAbstractManagementor AppointmentsolutionCall onemaildeliveryClient figuresout their ownissue beforeyou helpBaby criesin thebackgroundOnArrivalcallIssue withreporting onroommaterequestsTransferto CSN/registrantcallExplainRakshaBandhan/whyyou're in thequeueThe issue wasthe datefilter/AdvancedFilter in customreportsClient iseatingfoodHelp clientwith basiccomputerskillsClienthas anaccentRaytheoncallBuild acustomreportIrateclientClient isworkingfromhomeSubmit anenhancementrequest orCLSAssociateafederationIDImportcontactsHeatherPayne orSue SmithCall goesover 80minutesAppSupportescalationCallgetsdroppedGet yourown clientin thequeueCall onAbstractManagementor AppointmentsolutionCall onemaildeliveryClient figuresout their ownissue beforeyou helpBaby criesin thebackgroundOnArrivalcallIssue withreporting onroommaterequestsTransferto CSN/registrantcallExplainRakshaBandhan/whyyou're in thequeueThe issue wasthe datefilter/AdvancedFilter in customreportsClient iseatingfoodHelp clientwith basiccomputerskillsClienthas anaccentRaytheoncallBuild acustomreportIrateclientClient isworkingfromhomeSubmit anenhancementrequest orCLSAssociateafederationIDImportcontacts

Raksha Bandhan/Queue Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Heather Payne or Sue Smith
  2. Call goes over 80 minutes
  3. App Support escalation
  4. Call gets dropped
  5. Get your own client in the queue
  6. Call on Abstract Management or Appointment solution
  7. Call on email delivery
  8. Client figures out their own issue before you help
  9. Baby cries in the background
  10. OnArrival call
  11. Issue with reporting on roommate requests
  12. Transfer to CSN/ registrant call
  13. Explain Raksha Bandhan/why you're in the queue
  14. The issue was the date filter/Advanced Filter in custom reports
  15. Client is eating food
  16. Help client with basic computer skills
  17. Client has an accent
  18. Raytheon call
  19. Build a custom report
  20. Irate client
  21. Client is working from home
  22. Submit an enhancement request or CLS
  23. Associate a federation ID
  24. Import contacts