ExplainRakshaBandhan/whyyou're in thequeueBuild acustomreportCall onAbstractManagementor AppointmentsolutionBaby criesin thebackgroundCall onemaildeliveryThe issue wasthe datefilter/AdvancedFilter in customreportsSubmit anenhancementrequest orCLSHelp clientwith basiccomputerskillsClienthas anaccentClient iseatingfoodClient figuresout their ownissue beforeyou helpAssociateafederationIDCall goesover 80minutesAppSupportescalationHeatherPayne orSue SmithOnArrivalcallIrateclientClient isworkingfromhomeTransferto CSN/registrantcallIssue withreporting onroommaterequestsRaytheoncallCallgetsdroppedGet yourown clientin thequeueImportcontactsExplainRakshaBandhan/whyyou're in thequeueBuild acustomreportCall onAbstractManagementor AppointmentsolutionBaby criesin thebackgroundCall onemaildeliveryThe issue wasthe datefilter/AdvancedFilter in customreportsSubmit anenhancementrequest orCLSHelp clientwith basiccomputerskillsClienthas anaccentClient iseatingfoodClient figuresout their ownissue beforeyou helpAssociateafederationIDCall goesover 80minutesAppSupportescalationHeatherPayne orSue SmithOnArrivalcallIrateclientClient isworkingfromhomeTransferto CSN/registrantcallIssue withreporting onroommaterequestsRaytheoncallCallgetsdroppedGet yourown clientin thequeueImportcontacts

Raksha Bandhan/Queue Day Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explain Raksha Bandhan/why you're in the queue
  2. Build a custom report
  3. Call on Abstract Management or Appointment solution
  4. Baby cries in the background
  5. Call on email delivery
  6. The issue was the date filter/Advanced Filter in custom reports
  7. Submit an enhancement request or CLS
  8. Help client with basic computer skills
  9. Client has an accent
  10. Client is eating food
  11. Client figures out their own issue before you help
  12. Associate a federation ID
  13. Call goes over 80 minutes
  14. App Support escalation
  15. Heather Payne or Sue Smith
  16. OnArrival call
  17. Irate client
  18. Client is working from home
  19. Transfer to CSN/ registrant call
  20. Issue with reporting on roommate requests
  21. Raytheon call
  22. Call gets dropped
  23. Get your own client in the queue
  24. Import contacts