(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Incoherent words/Mumbling
"My spouse has their own insurance. "
"I don't have an email."
"What's your phone number?" "The one I'm calling from."
"Do you need all of that? I only need a quote."
"I don't know my previous address."
"I don't have any accidents or tickets." (They do)
Over 15 minutes in ready with no call
Price changed on quote from different day
"Can I speak with Amy?" OR "I was working with Amy online."
Needs transfer to customer service
"I don't have my VIN."
Calling for first time insurance
Calling because being cancelled
"What company is this?"
"I want the same coverages, but I don't know what I currently have.
Calling for commercial insurance
"I meant to call (insert other company here)."
Generally tells you information that doesn't matter to the quote... like a lot of info
MVR/VIN/LIS/CCDB ran and price changed
"I don't need to add them, they aren't a driver." (We do need to add them)
Scheduled a call back
"I don't have a licensed/my license is expired"
"Can you email it to you and I will reply when I'm ready?"
