"Can youemail it toyou and I willreply whenI'm ready?"CallingbecausebeingcancelledGenerally tellsyou informationthat doesn'tmatter to thequote... like alot of info"I don't need toadd them, theyaren't a driver."(We do needto add them)"I don'tknow mypreviousaddress."Incoherentwords/Mumbling"Do youneed all ofthat? I onlyneed aquote.""I don't haveanyaccidents ortickets."(They do)"I don'thave anemail.""I want thesamecoverages, butI don't knowwhat I currentlyhave.Scheduleda call backOver 15minutes inready withno callNeedstransfer tocustomerserviceCalling forcommercialinsurance"I meant tocall (insertothercompanyhere).""I don'thave myVIN.""Can I speakwith Amy?"OR "I wasworking withAmy online."MVR/VIN/LIS/CCDBran and pricechanged"My spousehas theirowninsurance. "Calling forfirst timeinsurancePricechanged onquote fromdifferent day"Whatcompanyis this?""What's yourphonenumber?""The one I'mcalling from."Callingbecause ofsocial mediaadvertisement"I don't havealicensed/mylicense isexpired""Can youemail it toyou and I willreply whenI'm ready?"CallingbecausebeingcancelledGenerally tellsyou informationthat doesn'tmatter to thequote... like alot of info"I don't need toadd them, theyaren't a driver."(We do needto add them)"I don'tknow mypreviousaddress."Incoherentwords/Mumbling"Do youneed all ofthat? I onlyneed aquote.""I don't haveanyaccidents ortickets."(They do)"I don'thave anemail.""I want thesamecoverages, butI don't knowwhat I currentlyhave.Scheduleda call backOver 15minutes inready withno callNeedstransfer tocustomerserviceCalling forcommercialinsurance"I meant tocall (insertothercompanyhere).""I don'thave myVIN.""Can I speakwith Amy?"OR "I wasworking withAmy online."MVR/VIN/LIS/CCDBran and pricechanged"My spousehas theirowninsurance. "Calling forfirst timeinsurancePricechanged onquote fromdifferent day"Whatcompanyis this?""What's yourphonenumber?""The one I'mcalling from."Callingbecause ofsocial mediaadvertisement"I don't havealicensed/mylicense isexpired"

Customers Say the Darnedest Things - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Can you email it to you and I will reply when I'm ready?"
  2. Calling because being cancelled
  3. Generally tells you information that doesn't matter to the quote... like a lot of info
  4. "I don't need to add them, they aren't a driver." (We do need to add them)
  5. "I don't know my previous address."
  6. Incoherent words/Mumbling
  7. "Do you need all of that? I only need a quote."
  8. "I don't have any accidents or tickets." (They do)
  9. "I don't have an email."
  10. "I want the same coverages, but I don't know what I currently have.
  11. Scheduled a call back
  12. Over 15 minutes in ready with no call
  13. Needs transfer to customer service
  14. Calling for commercial insurance
  15. "I meant to call (insert other company here)."
  16. "I don't have my VIN."
  17. "Can I speak with Amy?" OR "I was working with Amy online."
  18. MVR/VIN/LIS/CCDB ran and price changed
  19. "My spouse has their own insurance. "
  20. Calling for first time insurance
  21. Price changed on quote from different day
  22. "What company is this?"
  23. "What's your phone number?" "The one I'm calling from."
  24. Calling because of social media advertisement
  25. "I don't have a licensed/my license is expired"