Callingbecause ofsocial mediaadvertisementCalling forfirst timeinsuranceMVR/VIN/LIS/CCDBran and pricechanged"I don'tknow mypreviousaddress.""Can I speakwith Amy?"OR "I wasworking withAmy online."Scheduleda call backGenerally tellsyou informationthat doesn'tmatter to thequote... like alot of info"I meant tocall (insertothercompanyhere).""I don't haveanyaccidents ortickets."(They do)Calling forcommercialinsurance"My spousehas theirowninsurance. ""I don'thave anemail.""Whatcompanyis this?"Over 15minutes inready withno call"I don'thave myVIN."Callingbecausebeingcancelled"Do youneed all ofthat? I onlyneed aquote.""Can youemail it toyou and I willreply whenI'm ready?"Needstransfer tocustomerservice"I don't havealicensed/mylicense isexpired""I want thesamecoverages, butI don't knowwhat I currentlyhave.Pricechanged onquote fromdifferent day"What's yourphonenumber?""The one I'mcalling from.""I don't need toadd them, theyaren't a driver."(We do needto add them)Incoherentwords/MumblingCallingbecause ofsocial mediaadvertisementCalling forfirst timeinsuranceMVR/VIN/LIS/CCDBran and pricechanged"I don'tknow mypreviousaddress.""Can I speakwith Amy?"OR "I wasworking withAmy online."Scheduleda call backGenerally tellsyou informationthat doesn'tmatter to thequote... like alot of info"I meant tocall (insertothercompanyhere).""I don't haveanyaccidents ortickets."(They do)Calling forcommercialinsurance"My spousehas theirowninsurance. ""I don'thave anemail.""Whatcompanyis this?"Over 15minutes inready withno call"I don'thave myVIN."Callingbecausebeingcancelled"Do youneed all ofthat? I onlyneed aquote.""Can youemail it toyou and I willreply whenI'm ready?"Needstransfer tocustomerservice"I don't havealicensed/mylicense isexpired""I want thesamecoverages, butI don't knowwhat I currentlyhave.Pricechanged onquote fromdifferent day"What's yourphonenumber?""The one I'mcalling from.""I don't need toadd them, theyaren't a driver."(We do needto add them)Incoherentwords/Mumbling

Customers Say the Darnedest Things - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calling because of social media advertisement
  2. Calling for first time insurance
  3. MVR/VIN/LIS/CCDB ran and price changed
  4. "I don't know my previous address."
  5. "Can I speak with Amy?" OR "I was working with Amy online."
  6. Scheduled a call back
  7. Generally tells you information that doesn't matter to the quote... like a lot of info
  8. "I meant to call (insert other company here)."
  9. "I don't have any accidents or tickets." (They do)
  10. Calling for commercial insurance
  11. "My spouse has their own insurance. "
  12. "I don't have an email."
  13. "What company is this?"
  14. Over 15 minutes in ready with no call
  15. "I don't have my VIN."
  16. Calling because being cancelled
  17. "Do you need all of that? I only need a quote."
  18. "Can you email it to you and I will reply when I'm ready?"
  19. Needs transfer to customer service
  20. "I don't have a licensed/my license is expired"
  21. "I want the same coverages, but I don't know what I currently have.
  22. Price changed on quote from different day
  23. "What's your phone number?" "The one I'm calling from."
  24. "I don't need to add them, they aren't a driver." (We do need to add them)
  25. Incoherent words/Mumbling