"I don'tknow mypreviousaddress."Scheduleda call back"I don't haveanyaccidents ortickets."(They do)"I don't need toadd them, theyaren't a driver."(We do needto add them)CallingbecausebeingcancelledCallingbecause ofsocial mediaadvertisement"What's yourphonenumber?""The one I'mcalling from."Calling forfirst timeinsuranceGenerally tellsyou informationthat doesn'tmatter to thequote... like alot of info"My spousehas theirowninsurance. ""Whatcompanyis this?""I don'thave myVIN.""Do youneed all ofthat? I onlyneed aquote."Needstransfer tocustomerservice"I don'thave anemail."Incoherentwords/Mumbling"I don't havealicensed/mylicense isexpired""I want thesamecoverages, butI don't knowwhat I currentlyhave."Can I speakwith Amy?"OR "I wasworking withAmy online."Pricechanged onquote fromdifferent dayMVR/VIN/LIS/CCDBran and pricechanged"Can youemail it toyou and I willreply whenI'm ready?"Calling forcommercialinsurance"I meant tocall (insertothercompanyhere)."Over 15minutes inready withno call"I don'tknow mypreviousaddress."Scheduleda call back"I don't haveanyaccidents ortickets."(They do)"I don't need toadd them, theyaren't a driver."(We do needto add them)CallingbecausebeingcancelledCallingbecause ofsocial mediaadvertisement"What's yourphonenumber?""The one I'mcalling from."Calling forfirst timeinsuranceGenerally tellsyou informationthat doesn'tmatter to thequote... like alot of info"My spousehas theirowninsurance. ""Whatcompanyis this?""I don'thave myVIN.""Do youneed all ofthat? I onlyneed aquote."Needstransfer tocustomerservice"I don'thave anemail."Incoherentwords/Mumbling"I don't havealicensed/mylicense isexpired""I want thesamecoverages, butI don't knowwhat I currentlyhave."Can I speakwith Amy?"OR "I wasworking withAmy online."Pricechanged onquote fromdifferent dayMVR/VIN/LIS/CCDBran and pricechanged"Can youemail it toyou and I willreply whenI'm ready?"Calling forcommercialinsurance"I meant tocall (insertothercompanyhere)."Over 15minutes inready withno call

Customers Say the Darnedest Things - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I don't know my previous address."
  2. Scheduled a call back
  3. "I don't have any accidents or tickets." (They do)
  4. "I don't need to add them, they aren't a driver." (We do need to add them)
  5. Calling because being cancelled
  6. Calling because of social media advertisement
  7. "What's your phone number?" "The one I'm calling from."
  8. Calling for first time insurance
  9. Generally tells you information that doesn't matter to the quote... like a lot of info
  10. "My spouse has their own insurance. "
  11. "What company is this?"
  12. "I don't have my VIN."
  13. "Do you need all of that? I only need a quote."
  14. Needs transfer to customer service
  15. "I don't have an email."
  16. Incoherent words/Mumbling
  17. "I don't have a licensed/my license is expired"
  18. "I want the same coverages, but I don't know what I currently have.
  19. "Can I speak with Amy?" OR "I was working with Amy online."
  20. Price changed on quote from different day
  21. MVR/VIN/LIS/CCDB ran and price changed
  22. "Can you email it to you and I will reply when I'm ready?"
  23. Calling for commercial insurance
  24. "I meant to call (insert other company here)."
  25. Over 15 minutes in ready with no call