CallingbecausebeingcancelledCalling forcommercialinsurance"Whatcompanyis this?"Pricechanged onquote fromdifferent dayMVR/VIN/LIS/CCDBran and pricechanged"Can I speakwith Amy?"OR "I wasworking withAmy online.""I don't need toadd them, theyaren't a driver."(We do needto add them)Incoherentwords/Mumbling"I don'tknow mypreviousaddress."Scheduleda call back"I want thesamecoverages, butI don't knowwhat I currentlyhave.Calling forfirst timeinsurance"My spousehas theirowninsurance. ""I don't haveanyaccidents ortickets."(They do)"I don't havealicensed/mylicense isexpired"Generally tellsyou informationthat doesn'tmatter to thequote... like alot of info"I don'thave anemail.""I meant tocall (insertothercompanyhere)."Needstransfer tocustomerservice"Can youemail it toyou and I willreply whenI'm ready?""Do youneed all ofthat? I onlyneed aquote.""I don'thave myVIN."Callingbecause ofsocial mediaadvertisementOver 15minutes inready withno call"What's yourphonenumber?""The one I'mcalling from."CallingbecausebeingcancelledCalling forcommercialinsurance"Whatcompanyis this?"Pricechanged onquote fromdifferent dayMVR/VIN/LIS/CCDBran and pricechanged"Can I speakwith Amy?"OR "I wasworking withAmy online.""I don't need toadd them, theyaren't a driver."(We do needto add them)Incoherentwords/Mumbling"I don'tknow mypreviousaddress."Scheduleda call back"I want thesamecoverages, butI don't knowwhat I currentlyhave.Calling forfirst timeinsurance"My spousehas theirowninsurance. ""I don't haveanyaccidents ortickets."(They do)"I don't havealicensed/mylicense isexpired"Generally tellsyou informationthat doesn'tmatter to thequote... like alot of info"I don'thave anemail.""I meant tocall (insertothercompanyhere)."Needstransfer tocustomerservice"Can youemail it toyou and I willreply whenI'm ready?""Do youneed all ofthat? I onlyneed aquote.""I don'thave myVIN."Callingbecause ofsocial mediaadvertisementOver 15minutes inready withno call"What's yourphonenumber?""The one I'mcalling from."

Customers Say the Darnedest Things - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calling because being cancelled
  2. Calling for commercial insurance
  3. "What company is this?"
  4. Price changed on quote from different day
  5. MVR/VIN/LIS/CCDB ran and price changed
  6. "Can I speak with Amy?" OR "I was working with Amy online."
  7. "I don't need to add them, they aren't a driver." (We do need to add them)
  8. Incoherent words/Mumbling
  9. "I don't know my previous address."
  10. Scheduled a call back
  11. "I want the same coverages, but I don't know what I currently have.
  12. Calling for first time insurance
  13. "My spouse has their own insurance. "
  14. "I don't have any accidents or tickets." (They do)
  15. "I don't have a licensed/my license is expired"
  16. Generally tells you information that doesn't matter to the quote... like a lot of info
  17. "I don't have an email."
  18. "I meant to call (insert other company here)."
  19. Needs transfer to customer service
  20. "Can you email it to you and I will reply when I'm ready?"
  21. "Do you need all of that? I only need a quote."
  22. "I don't have my VIN."
  23. Calling because of social media advertisement
  24. Over 15 minutes in ready with no call
  25. "What's your phone number?" "The one I'm calling from."