Needstransfer tocustomerserviceCalling forfirst timeinsuranceCallingbecausebeingcancelled"My spousehas theirowninsurance. "MVR/VIN/LIS/CCDBran and pricechanged"I don't haveanyaccidents ortickets."(They do)"Can youemail it toyou and I willreply whenI'm ready?""I don't havealicensed/mylicense isexpired""I want thesamecoverages, butI don't knowwhat I currentlyhave."I don't need toadd them, theyaren't a driver."(We do needto add them)"I don'thave anemail."Pricechanged onquote fromdifferent dayCalling forcommercialinsurance"What's yourphonenumber?""The one I'mcalling from."Scheduleda call back"Can I speakwith Amy?"OR "I wasworking withAmy online."Incoherentwords/Mumbling"I don'thave myVIN."Over 15minutes inready withno callGenerally tellsyou informationthat doesn'tmatter to thequote... like alot of infoCallingbecause ofsocial mediaadvertisement"Do youneed all ofthat? I onlyneed aquote.""I meant tocall (insertothercompanyhere).""I don'tknow mypreviousaddress.""Whatcompanyis this?"Needstransfer tocustomerserviceCalling forfirst timeinsuranceCallingbecausebeingcancelled"My spousehas theirowninsurance. "MVR/VIN/LIS/CCDBran and pricechanged"I don't haveanyaccidents ortickets."(They do)"Can youemail it toyou and I willreply whenI'm ready?""I don't havealicensed/mylicense isexpired""I want thesamecoverages, butI don't knowwhat I currentlyhave."I don't need toadd them, theyaren't a driver."(We do needto add them)"I don'thave anemail."Pricechanged onquote fromdifferent dayCalling forcommercialinsurance"What's yourphonenumber?""The one I'mcalling from."Scheduleda call back"Can I speakwith Amy?"OR "I wasworking withAmy online."Incoherentwords/Mumbling"I don'thave myVIN."Over 15minutes inready withno callGenerally tellsyou informationthat doesn'tmatter to thequote... like alot of infoCallingbecause ofsocial mediaadvertisement"Do youneed all ofthat? I onlyneed aquote.""I meant tocall (insertothercompanyhere).""I don'tknow mypreviousaddress.""Whatcompanyis this?"

Customers Say the Darnedest Things - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Needs transfer to customer service
  2. Calling for first time insurance
  3. Calling because being cancelled
  4. "My spouse has their own insurance. "
  5. MVR/VIN/LIS/CCDB ran and price changed
  6. "I don't have any accidents or tickets." (They do)
  7. "Can you email it to you and I will reply when I'm ready?"
  8. "I don't have a licensed/my license is expired"
  9. "I want the same coverages, but I don't know what I currently have.
  10. "I don't need to add them, they aren't a driver." (We do need to add them)
  11. "I don't have an email."
  12. Price changed on quote from different day
  13. Calling for commercial insurance
  14. "What's your phone number?" "The one I'm calling from."
  15. Scheduled a call back
  16. "Can I speak with Amy?" OR "I was working with Amy online."
  17. Incoherent words/Mumbling
  18. "I don't have my VIN."
  19. Over 15 minutes in ready with no call
  20. Generally tells you information that doesn't matter to the quote... like a lot of info
  21. Calling because of social media advertisement
  22. "Do you need all of that? I only need a quote."
  23. "I meant to call (insert other company here)."
  24. "I don't know my previous address."
  25. "What company is this?"