Pricechanged onquote fromdifferent day"Can I speakwith Amy?"OR "I wasworking withAmy online."Over 15minutes inready withno call"Do youneed all ofthat? I onlyneed aquote.""I don't havealicensed/mylicense isexpired"MVR/VIN/LIS/CCDBran and pricechangedCallingbecausebeingcancelledCalling forfirst timeinsurance"I don't haveanyaccidents ortickets."(They do)Callingbecause ofsocial mediaadvertisementCalling forcommercialinsurance"What's yourphonenumber?""The one I'mcalling from.""I don't need toadd them, theyaren't a driver."(We do needto add them)"Can youemail it toyou and I willreply whenI'm ready?"Incoherentwords/Mumbling"I meant tocall (insertothercompanyhere).""I don'thave anemail."Scheduleda call back"I don'thave myVIN.""Whatcompanyis this?""I don'tknow mypreviousaddress."Needstransfer tocustomerservice"I want thesamecoverages, butI don't knowwhat I currentlyhave.Generally tellsyou informationthat doesn'tmatter to thequote... like alot of info"My spousehas theirowninsurance. "Pricechanged onquote fromdifferent day"Can I speakwith Amy?"OR "I wasworking withAmy online."Over 15minutes inready withno call"Do youneed all ofthat? I onlyneed aquote.""I don't havealicensed/mylicense isexpired"MVR/VIN/LIS/CCDBran and pricechangedCallingbecausebeingcancelledCalling forfirst timeinsurance"I don't haveanyaccidents ortickets."(They do)Callingbecause ofsocial mediaadvertisementCalling forcommercialinsurance"What's yourphonenumber?""The one I'mcalling from.""I don't need toadd them, theyaren't a driver."(We do needto add them)"Can youemail it toyou and I willreply whenI'm ready?"Incoherentwords/Mumbling"I meant tocall (insertothercompanyhere).""I don'thave anemail."Scheduleda call back"I don'thave myVIN.""Whatcompanyis this?""I don'tknow mypreviousaddress."Needstransfer tocustomerservice"I want thesamecoverages, butI don't knowwhat I currentlyhave.Generally tellsyou informationthat doesn'tmatter to thequote... like alot of info"My spousehas theirowninsurance. "

Customers Say the Darnedest Things - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Price changed on quote from different day
  2. "Can I speak with Amy?" OR "I was working with Amy online."
  3. Over 15 minutes in ready with no call
  4. "Do you need all of that? I only need a quote."
  5. "I don't have a licensed/my license is expired"
  6. MVR/VIN/LIS/CCDB ran and price changed
  7. Calling because being cancelled
  8. Calling for first time insurance
  9. "I don't have any accidents or tickets." (They do)
  10. Calling because of social media advertisement
  11. Calling for commercial insurance
  12. "What's your phone number?" "The one I'm calling from."
  13. "I don't need to add them, they aren't a driver." (We do need to add them)
  14. "Can you email it to you and I will reply when I'm ready?"
  15. Incoherent words/Mumbling
  16. "I meant to call (insert other company here)."
  17. "I don't have an email."
  18. Scheduled a call back
  19. "I don't have my VIN."
  20. "What company is this?"
  21. "I don't know my previous address."
  22. Needs transfer to customer service
  23. "I want the same coverages, but I don't know what I currently have.
  24. Generally tells you information that doesn't matter to the quote... like a lot of info
  25. "My spouse has their own insurance. "