(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Incoherent words/Mumbling
"I don't have an email."
"I don't need to add them, they aren't a driver." (We do need to add them)
"Do you need all of that? I only need a quote."
Calling because being cancelled
"I meant to call (insert other company here)."
Scheduled a call back
Generally tells you information that doesn't matter to the quote... like a lot of info
MVR/VIN/LIS/CCDB ran and price changed
"What company is this?"
Calling because of social media advertisement
"I don't have my VIN."
Calling for first time insurance
"What's your phone number?" "The one I'm calling from."
Price changed on quote from different day
"My spouse has their own insurance. "
"I don't know my previous address."
"Can I speak with Amy?" OR "I was working with Amy online."
"I don't have a licensed/my license is expired"
Over 15 minutes in ready with no call
"I don't have any accidents or tickets." (They do)
"I want the same coverages, but I don't know what I currently have.
Needs transfer to customer service
Calling for commercial insurance
"Can you email it to you and I will reply when I'm ready?"
