Scheduleda call back"Can youemail it toyou and I willreply whenI'm ready?""I don't need toadd them, theyaren't a driver."(We do needto add them)"Can I speakwith Amy?"OR "I wasworking withAmy online.""I want thesamecoverages, butI don't knowwhat I currentlyhave.Calling forfirst timeinsurance"My spousehas theirowninsurance. "Pricechanged onquote fromdifferent day"What's yourphonenumber?""The one I'mcalling from.""I don'thave myVIN.""I don'tknow mypreviousaddress."Needstransfer tocustomerserviceMVR/VIN/LIS/CCDBran and pricechangedIncoherentwords/Mumbling"I don't havealicensed/mylicense isexpired""Do youneed all ofthat? I onlyneed aquote."Generally tellsyou informationthat doesn'tmatter to thequote... like alot of info"I don'thave anemail."Callingbecause ofsocial mediaadvertisementCallingbecausebeingcancelledOver 15minutes inready withno call"I meant tocall (insertothercompanyhere).""I don't haveanyaccidents ortickets."(They do)"Whatcompanyis this?"Calling forcommercialinsuranceScheduleda call back"Can youemail it toyou and I willreply whenI'm ready?""I don't need toadd them, theyaren't a driver."(We do needto add them)"Can I speakwith Amy?"OR "I wasworking withAmy online.""I want thesamecoverages, butI don't knowwhat I currentlyhave.Calling forfirst timeinsurance"My spousehas theirowninsurance. "Pricechanged onquote fromdifferent day"What's yourphonenumber?""The one I'mcalling from.""I don'thave myVIN.""I don'tknow mypreviousaddress."Needstransfer tocustomerserviceMVR/VIN/LIS/CCDBran and pricechangedIncoherentwords/Mumbling"I don't havealicensed/mylicense isexpired""Do youneed all ofthat? I onlyneed aquote."Generally tellsyou informationthat doesn'tmatter to thequote... like alot of info"I don'thave anemail."Callingbecause ofsocial mediaadvertisementCallingbecausebeingcancelledOver 15minutes inready withno call"I meant tocall (insertothercompanyhere).""I don't haveanyaccidents ortickets."(They do)"Whatcompanyis this?"Calling forcommercialinsurance

Customers Say the Darnedest Things - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Scheduled a call back
  2. "Can you email it to you and I will reply when I'm ready?"
  3. "I don't need to add them, they aren't a driver." (We do need to add them)
  4. "Can I speak with Amy?" OR "I was working with Amy online."
  5. "I want the same coverages, but I don't know what I currently have.
  6. Calling for first time insurance
  7. "My spouse has their own insurance. "
  8. Price changed on quote from different day
  9. "What's your phone number?" "The one I'm calling from."
  10. "I don't have my VIN."
  11. "I don't know my previous address."
  12. Needs transfer to customer service
  13. MVR/VIN/LIS/CCDB ran and price changed
  14. Incoherent words/Mumbling
  15. "I don't have a licensed/my license is expired"
  16. "Do you need all of that? I only need a quote."
  17. Generally tells you information that doesn't matter to the quote... like a lot of info
  18. "I don't have an email."
  19. Calling because of social media advertisement
  20. Calling because being cancelled
  21. Over 15 minutes in ready with no call
  22. "I meant to call (insert other company here)."
  23. "I don't have any accidents or tickets." (They do)
  24. "What company is this?"
  25. Calling for commercial insurance