Encourageelaborationon ideasAllowing forsilencesand pausesSummarizingkey pointsParaphrasespeaker'smain pointsExploredifferentviewpointsactivelyConnectideasacrosstopicsProvidingverbalaffirmations(e.g., "I see,""Mm-hmm")Reflect onspeaker'semotionsChallengeassumptionswith respectExploredifferentviewpointsactivelyParaphrasingto confirmunderstandingAsk open-endedfollow-upsAsk"why" fordepthAsk open-endedfollow-upsRemainsilent whenappropriateNodding andusing facialexpressionsto showengagementUsing openandreceptivebodylanguageReflectingfeelings (e.g.,"It soundslike you'refrustrated")WithholdjudgmentwhilelisteningShowgenuineinterestalwaysAvoidinginterruptionsParaphrasespeaker'smain pointsWithholdjudgmentwhilelisteningMaintainattentiveeyecontactSummarize toconfirmcomprehensionSeekclarificationwhenconfusedAsk"why" fordepthSeekclarificationwhenconfusedRemainsilent whenappropriateSummarize toconfirmcomprehensionMaintainingeye contactRespondingwith relevantfollow-upquestionsNod to showunderstandingReflect onspeaker'semotionsEncourageelaborationon ideasShowgenuineinterestalwaysChallengeassumptionswith respectUsespeaker'skey termsWithholdingjudgment orimmediatesolutionsMaintainattentiveeyecontactEncourageelaborationon ideasAvoidinterruptingwhilelisteningAskingclarifyingquestionsNod to showunderstandingConnectideasacrosstopicsFree!Avoidingdistractions(e.g., puttingawayphones)AvoidinterruptingwhilelisteningEncourageelaborationon ideasAllowing forsilencesand pausesSummarizingkey pointsParaphrasespeaker'smain pointsExploredifferentviewpointsactivelyConnectideasacrosstopicsProvidingverbalaffirmations(e.g., "I see,""Mm-hmm")Reflect onspeaker'semotionsChallengeassumptionswith respectExploredifferentviewpointsactivelyParaphrasingto confirmunderstandingAsk open-endedfollow-upsAsk"why" fordepthAsk open-endedfollow-upsRemainsilent whenappropriateNodding andusing facialexpressionsto showengagementUsing openandreceptivebodylanguageReflectingfeelings (e.g.,"It soundslike you'refrustrated")WithholdjudgmentwhilelisteningShowgenuineinterestalwaysAvoidinginterruptionsParaphrasespeaker'smain pointsWithholdjudgmentwhilelisteningMaintainattentiveeyecontactSummarize toconfirmcomprehensionSeekclarificationwhenconfusedAsk"why" fordepthSeekclarificationwhenconfusedRemainsilent whenappropriateSummarize toconfirmcomprehensionMaintainingeye contactRespondingwith relevantfollow-upquestionsNod to showunderstandingReflect onspeaker'semotionsEncourageelaborationon ideasShowgenuineinterestalwaysChallengeassumptionswith respectUsespeaker'skey termsWithholdingjudgment orimmediatesolutionsMaintainattentiveeyecontactEncourageelaborationon ideasAvoidinterruptingwhilelisteningAskingclarifyingquestionsNod to showunderstandingConnectideasacrosstopicsFree!Avoidingdistractions(e.g., puttingawayphones)Avoidinterruptingwhilelistening

Active Listening - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Encourage elaboration on ideas
  2. Allowing for silences and pauses
  3. Summarizing key points
  4. Paraphrase speaker's main points
  5. Explore different viewpoints actively
  6. Connect ideas across topics
  7. Providing verbal affirmations (e.g., "I see," "Mm-hmm")
  8. Reflect on speaker's emotions
  9. Challenge assumptions with respect
  10. Explore different viewpoints actively
  11. Paraphrasing to confirm understanding
  12. Ask open-ended follow-ups
  13. Ask "why" for depth
  14. Ask open-ended follow-ups
  15. Remain silent when appropriate
  16. Nodding and using facial expressions to show engagement
  17. Using open and receptive body language
  18. Reflecting feelings (e.g., "It sounds like you're frustrated")
  19. Withhold judgment while listening
  20. Show genuine interest always
  21. Avoiding interruptions
  22. Paraphrase speaker's main points
  23. Withhold judgment while listening
  24. Maintain attentive eye contact
  25. Summarize to confirm comprehension
  26. Seek clarification when confused
  27. Ask "why" for depth
  28. Seek clarification when confused
  29. Remain silent when appropriate
  30. Summarize to confirm comprehension
  31. Maintaining eye contact
  32. Responding with relevant follow-up questions
  33. Nod to show understanding
  34. Reflect on speaker's emotions
  35. Encourage elaboration on ideas
  36. Show genuine interest always
  37. Challenge assumptions with respect
  38. Use speaker's key terms
  39. Withholding judgment or immediate solutions
  40. Maintain attentive eye contact
  41. Encourage elaboration on ideas
  42. Avoid interrupting while listening
  43. Asking clarifying questions
  44. Nod to show understanding
  45. Connect ideas across topics
  46. Free!
  47. Avoiding distractions (e.g., putting away phones)
  48. Avoid interrupting while listening