Paraphrasingto confirmunderstandingNod to showunderstandingProvidingverbalaffirmations(e.g., "I see,""Mm-hmm")Avoidingdistractions(e.g., puttingawayphones)Ask open-endedfollow-upsReflect onspeaker'semotionsAsk open-endedfollow-upsParaphrasespeaker'smain pointsAvoidinterruptingwhilelisteningRemainsilent whenappropriateShowgenuineinterestalwaysChallengeassumptionswith respectConnectideasacrosstopicsRespondingwith relevantfollow-upquestionsRemainsilent whenappropriateNodding andusing facialexpressionsto showengagementShowgenuineinterestalwaysWithholdjudgmentwhilelisteningConnectideasacrosstopicsMaintainattentiveeyecontactSeekclarificationwhenconfusedSeekclarificationwhenconfusedSummarize toconfirmcomprehensionWithholdjudgmentwhilelisteningParaphrasespeaker'smain pointsAvoidinginterruptionsEncourageelaborationon ideasReflect onspeaker'semotionsUsespeaker'skey termsEncourageelaborationon ideasSummarize toconfirmcomprehensionSummarizingkey pointsMaintainingeye contactAllowing forsilencesand pausesAsk"why" fordepthExploredifferentviewpointsactivelyEncourageelaborationon ideasMaintainattentiveeyecontactAvoidinterruptingwhilelisteningUsing openandreceptivebodylanguageAsk"why" fordepthReflectingfeelings (e.g.,"It soundslike you'refrustrated")Challengeassumptionswith respectAskingclarifyingquestionsExploredifferentviewpointsactivelyNod to showunderstandingFree!Withholdingjudgment orimmediatesolutionsParaphrasingto confirmunderstandingNod to showunderstandingProvidingverbalaffirmations(e.g., "I see,""Mm-hmm")Avoidingdistractions(e.g., puttingawayphones)Ask open-endedfollow-upsReflect onspeaker'semotionsAsk open-endedfollow-upsParaphrasespeaker'smain pointsAvoidinterruptingwhilelisteningRemainsilent whenappropriateShowgenuineinterestalwaysChallengeassumptionswith respectConnectideasacrosstopicsRespondingwith relevantfollow-upquestionsRemainsilent whenappropriateNodding andusing facialexpressionsto showengagementShowgenuineinterestalwaysWithholdjudgmentwhilelisteningConnectideasacrosstopicsMaintainattentiveeyecontactSeekclarificationwhenconfusedSeekclarificationwhenconfusedSummarize toconfirmcomprehensionWithholdjudgmentwhilelisteningParaphrasespeaker'smain pointsAvoidinginterruptionsEncourageelaborationon ideasReflect onspeaker'semotionsUsespeaker'skey termsEncourageelaborationon ideasSummarize toconfirmcomprehensionSummarizingkey pointsMaintainingeye contactAllowing forsilencesand pausesAsk"why" fordepthExploredifferentviewpointsactivelyEncourageelaborationon ideasMaintainattentiveeyecontactAvoidinterruptingwhilelisteningUsing openandreceptivebodylanguageAsk"why" fordepthReflectingfeelings (e.g.,"It soundslike you'refrustrated")Challengeassumptionswith respectAskingclarifyingquestionsExploredifferentviewpointsactivelyNod to showunderstandingFree!Withholdingjudgment orimmediatesolutions

Active Listening - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Paraphrasing to confirm understanding
  2. Nod to show understanding
  3. Providing verbal affirmations (e.g., "I see," "Mm-hmm")
  4. Avoiding distractions (e.g., putting away phones)
  5. Ask open-ended follow-ups
  6. Reflect on speaker's emotions
  7. Ask open-ended follow-ups
  8. Paraphrase speaker's main points
  9. Avoid interrupting while listening
  10. Remain silent when appropriate
  11. Show genuine interest always
  12. Challenge assumptions with respect
  13. Connect ideas across topics
  14. Responding with relevant follow-up questions
  15. Remain silent when appropriate
  16. Nodding and using facial expressions to show engagement
  17. Show genuine interest always
  18. Withhold judgment while listening
  19. Connect ideas across topics
  20. Maintain attentive eye contact
  21. Seek clarification when confused
  22. Seek clarification when confused
  23. Summarize to confirm comprehension
  24. Withhold judgment while listening
  25. Paraphrase speaker's main points
  26. Avoiding interruptions
  27. Encourage elaboration on ideas
  28. Reflect on speaker's emotions
  29. Use speaker's key terms
  30. Encourage elaboration on ideas
  31. Summarize to confirm comprehension
  32. Summarizing key points
  33. Maintaining eye contact
  34. Allowing for silences and pauses
  35. Ask "why" for depth
  36. Explore different viewpoints actively
  37. Encourage elaboration on ideas
  38. Maintain attentive eye contact
  39. Avoid interrupting while listening
  40. Using open and receptive body language
  41. Ask "why" for depth
  42. Reflecting feelings (e.g., "It sounds like you're frustrated")
  43. Challenge assumptions with respect
  44. Asking clarifying questions
  45. Explore different viewpoints actively
  46. Nod to show understanding
  47. Free!
  48. Withholding judgment or immediate solutions