Summarizingkey pointsFree!AvoidinterruptingwhilelisteningMaintainattentiveeyecontactExploredifferentviewpointsactivelyAsk open-endedfollow-upsProvidingverbalaffirmations(e.g., "I see,""Mm-hmm")AvoidinterruptingwhilelisteningAsk"why" fordepthParaphrasingto confirmunderstandingAsk open-endedfollow-upsSeekclarificationwhenconfusedWithholdjudgmentwhilelisteningNodding andusing facialexpressionsto showengagementEncourageelaborationon ideasNod to showunderstandingEncourageelaborationon ideasNod to showunderstandingSummarize toconfirmcomprehensionReflect onspeaker'semotionsShowgenuineinterestalwaysAskingclarifyingquestionsReflect onspeaker'semotionsParaphrasespeaker'smain pointsAvoidinginterruptionsExploredifferentviewpointsactivelyEncourageelaborationon ideasShowgenuineinterestalwaysAsk"why" fordepthAvoidingdistractions(e.g., puttingawayphones)ConnectideasacrosstopicsWithholdingjudgment orimmediatesolutionsMaintainingeye contactSeekclarificationwhenconfusedWithholdjudgmentwhilelisteningAllowing forsilencesand pausesParaphrasespeaker'smain pointsConnectideasacrosstopicsReflectingfeelings (e.g.,"It soundslike you'refrustrated")MaintainattentiveeyecontactUsespeaker'skey termsChallengeassumptionswith respectChallengeassumptionswith respectUsing openandreceptivebodylanguageRemainsilent whenappropriateRespondingwith relevantfollow-upquestionsRemainsilent whenappropriateSummarize toconfirmcomprehensionSummarizingkey pointsFree!AvoidinterruptingwhilelisteningMaintainattentiveeyecontactExploredifferentviewpointsactivelyAsk open-endedfollow-upsProvidingverbalaffirmations(e.g., "I see,""Mm-hmm")AvoidinterruptingwhilelisteningAsk"why" fordepthParaphrasingto confirmunderstandingAsk open-endedfollow-upsSeekclarificationwhenconfusedWithholdjudgmentwhilelisteningNodding andusing facialexpressionsto showengagementEncourageelaborationon ideasNod to showunderstandingEncourageelaborationon ideasNod to showunderstandingSummarize toconfirmcomprehensionReflect onspeaker'semotionsShowgenuineinterestalwaysAskingclarifyingquestionsReflect onspeaker'semotionsParaphrasespeaker'smain pointsAvoidinginterruptionsExploredifferentviewpointsactivelyEncourageelaborationon ideasShowgenuineinterestalwaysAsk"why" fordepthAvoidingdistractions(e.g., puttingawayphones)ConnectideasacrosstopicsWithholdingjudgment orimmediatesolutionsMaintainingeye contactSeekclarificationwhenconfusedWithholdjudgmentwhilelisteningAllowing forsilencesand pausesParaphrasespeaker'smain pointsConnectideasacrosstopicsReflectingfeelings (e.g.,"It soundslike you'refrustrated")MaintainattentiveeyecontactUsespeaker'skey termsChallengeassumptionswith respectChallengeassumptionswith respectUsing openandreceptivebodylanguageRemainsilent whenappropriateRespondingwith relevantfollow-upquestionsRemainsilent whenappropriateSummarize toconfirmcomprehension

Active Listening - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Summarizing key points
  2. Free!
  3. Avoid interrupting while listening
  4. Maintain attentive eye contact
  5. Explore different viewpoints actively
  6. Ask open-ended follow-ups
  7. Providing verbal affirmations (e.g., "I see," "Mm-hmm")
  8. Avoid interrupting while listening
  9. Ask "why" for depth
  10. Paraphrasing to confirm understanding
  11. Ask open-ended follow-ups
  12. Seek clarification when confused
  13. Withhold judgment while listening
  14. Nodding and using facial expressions to show engagement
  15. Encourage elaboration on ideas
  16. Nod to show understanding
  17. Encourage elaboration on ideas
  18. Nod to show understanding
  19. Summarize to confirm comprehension
  20. Reflect on speaker's emotions
  21. Show genuine interest always
  22. Asking clarifying questions
  23. Reflect on speaker's emotions
  24. Paraphrase speaker's main points
  25. Avoiding interruptions
  26. Explore different viewpoints actively
  27. Encourage elaboration on ideas
  28. Show genuine interest always
  29. Ask "why" for depth
  30. Avoiding distractions (e.g., putting away phones)
  31. Connect ideas across topics
  32. Withholding judgment or immediate solutions
  33. Maintaining eye contact
  34. Seek clarification when confused
  35. Withhold judgment while listening
  36. Allowing for silences and pauses
  37. Paraphrase speaker's main points
  38. Connect ideas across topics
  39. Reflecting feelings (e.g., "It sounds like you're frustrated")
  40. Maintain attentive eye contact
  41. Use speaker's key terms
  42. Challenge assumptions with respect
  43. Challenge assumptions with respect
  44. Using open and receptive body language
  45. Remain silent when appropriate
  46. Responding with relevant follow-up questions
  47. Remain silent when appropriate
  48. Summarize to confirm comprehension