Encourageelaborationon ideasNodding andusing facialexpressionsto showengagementReflect onspeaker'semotionsMaintainingeye contactAvoidinterruptingwhilelisteningAsk open-endedfollow-upsRespondingwith relevantfollow-upquestionsShowgenuineinterestalwaysAskingclarifyingquestionsConnectideasacrosstopicsSummarizingkey pointsSummarize toconfirmcomprehensionAsk"why" fordepthAsk"why" fordepthAvoidingdistractions(e.g., puttingawayphones)AvoidinginterruptionsEncourageelaborationon ideasUsespeaker'skey termsParaphrasingto confirmunderstandingRemainsilent whenappropriateParaphrasespeaker'smain pointsReflectingfeelings (e.g.,"It soundslike you'refrustrated")WithholdjudgmentwhilelisteningChallengeassumptionswith respectConnectideasacrosstopicsParaphrasespeaker'smain pointsAvoidinterruptingwhilelisteningMaintainattentiveeyecontactChallengeassumptionswith respectRemainsilent whenappropriateSeekclarificationwhenconfusedAsk open-endedfollow-upsAllowing forsilencesand pausesWithholdjudgmentwhilelisteningReflect onspeaker'semotionsUsing openandreceptivebodylanguageNod to showunderstandingExploredifferentviewpointsactivelyProvidingverbalaffirmations(e.g., "I see,""Mm-hmm")Withholdingjudgment orimmediatesolutionsEncourageelaborationon ideasExploredifferentviewpointsactivelyNod to showunderstandingSeekclarificationwhenconfusedShowgenuineinterestalwaysSummarize toconfirmcomprehensionMaintainattentiveeyecontactFree!Encourageelaborationon ideasNodding andusing facialexpressionsto showengagementReflect onspeaker'semotionsMaintainingeye contactAvoidinterruptingwhilelisteningAsk open-endedfollow-upsRespondingwith relevantfollow-upquestionsShowgenuineinterestalwaysAskingclarifyingquestionsConnectideasacrosstopicsSummarizingkey pointsSummarize toconfirmcomprehensionAsk"why" fordepthAsk"why" fordepthAvoidingdistractions(e.g., puttingawayphones)AvoidinginterruptionsEncourageelaborationon ideasUsespeaker'skey termsParaphrasingto confirmunderstandingRemainsilent whenappropriateParaphrasespeaker'smain pointsReflectingfeelings (e.g.,"It soundslike you'refrustrated")WithholdjudgmentwhilelisteningChallengeassumptionswith respectConnectideasacrosstopicsParaphrasespeaker'smain pointsAvoidinterruptingwhilelisteningMaintainattentiveeyecontactChallengeassumptionswith respectRemainsilent whenappropriateSeekclarificationwhenconfusedAsk open-endedfollow-upsAllowing forsilencesand pausesWithholdjudgmentwhilelisteningReflect onspeaker'semotionsUsing openandreceptivebodylanguageNod to showunderstandingExploredifferentviewpointsactivelyProvidingverbalaffirmations(e.g., "I see,""Mm-hmm")Withholdingjudgment orimmediatesolutionsEncourageelaborationon ideasExploredifferentviewpointsactivelyNod to showunderstandingSeekclarificationwhenconfusedShowgenuineinterestalwaysSummarize toconfirmcomprehensionMaintainattentiveeyecontactFree!

Active Listening - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Encourage elaboration on ideas
  2. Nodding and using facial expressions to show engagement
  3. Reflect on speaker's emotions
  4. Maintaining eye contact
  5. Avoid interrupting while listening
  6. Ask open-ended follow-ups
  7. Responding with relevant follow-up questions
  8. Show genuine interest always
  9. Asking clarifying questions
  10. Connect ideas across topics
  11. Summarizing key points
  12. Summarize to confirm comprehension
  13. Ask "why" for depth
  14. Ask "why" for depth
  15. Avoiding distractions (e.g., putting away phones)
  16. Avoiding interruptions
  17. Encourage elaboration on ideas
  18. Use speaker's key terms
  19. Paraphrasing to confirm understanding
  20. Remain silent when appropriate
  21. Paraphrase speaker's main points
  22. Reflecting feelings (e.g., "It sounds like you're frustrated")
  23. Withhold judgment while listening
  24. Challenge assumptions with respect
  25. Connect ideas across topics
  26. Paraphrase speaker's main points
  27. Avoid interrupting while listening
  28. Maintain attentive eye contact
  29. Challenge assumptions with respect
  30. Remain silent when appropriate
  31. Seek clarification when confused
  32. Ask open-ended follow-ups
  33. Allowing for silences and pauses
  34. Withhold judgment while listening
  35. Reflect on speaker's emotions
  36. Using open and receptive body language
  37. Nod to show understanding
  38. Explore different viewpoints actively
  39. Providing verbal affirmations (e.g., "I see," "Mm-hmm")
  40. Withholding judgment or immediate solutions
  41. Encourage elaboration on ideas
  42. Explore different viewpoints actively
  43. Nod to show understanding
  44. Seek clarification when confused
  45. Show genuine interest always
  46. Summarize to confirm comprehension
  47. Maintain attentive eye contact
  48. Free!