DenyRefundAnswer aquestionin TeamschatCustomerHang UpEscalationPay/ReturnNSFSalesforceCaseLexisNexisRefertobranchLinkscrashed (notmaintenance)GasholdinquirySrwsubmittedFraudlockdownPlaidinquiryApple/GooglepayverificationOOPODCLimitWhere’smydeposit?ThurstonCustomersaying“sorry towake you”LoanpayoffIFOtemplateCardlimitincreaseReinstateCardZelletransferapprovalSuppressionFalconCaseTravelnotesMarksSendBOLOSystemsfreezeHabibiProvideRefundHodgesDenyRefundAnswer aquestionin TeamschatCustomerHang UpEscalationPay/ReturnNSFSalesforceCaseLexisNexisRefertobranchLinkscrashed (notmaintenance)GasholdinquirySrwsubmittedFraudlockdownPlaidinquiryApple/GooglepayverificationOOPODCLimitWhere’smydeposit?ThurstonCustomersaying“sorry towake you”LoanpayoffIFOtemplateCardlimitincreaseReinstateCardZelletransferapprovalSuppressionFalconCaseTravelnotesMarksSendBOLOSystemsfreezeHabibiProvideRefundHodges

Stay Frosty - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Deny Refund
  2. Answer a question in Teams chat
  3. Customer Hang Up
  4. Escalation
  5. Pay/Return NSF
  6. Salesforce Case
  7. Lexis Nexis
  8. Refer to branch
  9. Links crashed (not maintenance)
  10. Gas hold inquiry
  11. Srw submitted
  12. Fraud lock down
  13. Plaid inquiry
  14. Apple/Google pay verification
  15. OOP
  16. ODC Limit
  17. Where’s my deposit?
  18. Thurston
  19. Customer saying “sorry to wake you”
  20. Loan payoff
  21. IFO template
  22. Card limit increase
  23. Reinstate Card
  24. Zelle transfer approval
  25. Suppression
  26. Falcon Case
  27. Travel notes
  28. Marks
  29. Send BOLO
  30. Systems freeze
  31. Habibi
  32. Provide Refund
  33. Hodges