Agent nottrained incasinoPotentialRGconcernLAverificationE-CommerceOrphancaseUpdateEmailMisreadingpromoMentionsloyaltyFailedPIIKYCPOASomeonementionsthe wordfreeSolicitationwarningBetincorrectlysettledUpdatePhoneVoicemailTradingLimitsDuplicateaccountCxrequestsa refundMentioningofscammingPermanentsuspensionCasinoCrashRAFalreadycreditedMentionsbirthdaybetKYCSSNEscalatedto fraudPA ManualverificationAgent nottrained incasinoPotentialRGconcernLAverificationE-CommerceOrphancaseUpdateEmailMisreadingpromoMentionsloyaltyFailedPIIKYCPOASomeonementionsthe wordfreeSolicitationwarningBetincorrectlysettledUpdatePhoneVoicemailTradingLimitsDuplicateaccountCxrequestsa refundMentioningofscammingPermanentsuspensionCasinoCrashRAFalreadycreditedMentionsbirthdaybetKYCSSNEscalatedto fraudPA Manualverification

Fanatics CASES! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Agent not trained in casino
  2. Potential RG concern
  3. LA verification
  4. E-Commerce
  5. Orphan case
  6. Update Email
  7. Misreading promo
  8. Mentions loyalty
  9. Failed PII
  10. KYC POA
  11. Someone mentions the word free
  12. Solicitation warning
  13. Bet incorrectly settled
  14. Update Phone
  15. Voicemail
  16. Trading Limits
  17. Duplicate account
  18. Cx requests a refund
  19. Mentioning of scamming
  20. Permanent suspension
  21. Casino Crash
  22. RAF already credited
  23. Mentions birthday bet
  24. KYC SSN
  25. Escalated to fraud
  26. PA Manual verification