Cxrequestsa refundFailedPIIVoicemailAgent nottrained incasinoBetincorrectlysettledMentionsbirthdaybetLAverificationPotentialRGconcernDuplicateaccountSomeonementionsthe wordfreeEscalatedto fraudSolicitationwarningKYCPOAUpdatePhoneKYCSSNMisreadingpromoCasinoCrashUpdateEmailOrphancaseMentioningofscammingMentionsloyaltyE-CommercePA ManualverificationPermanentsuspensionRAFalreadycreditedTradingLimitsCxrequestsa refundFailedPIIVoicemailAgent nottrained incasinoBetincorrectlysettledMentionsbirthdaybetLAverificationPotentialRGconcernDuplicateaccountSomeonementionsthe wordfreeEscalatedto fraudSolicitationwarningKYCPOAUpdatePhoneKYCSSNMisreadingpromoCasinoCrashUpdateEmailOrphancaseMentioningofscammingMentionsloyaltyE-CommercePA ManualverificationPermanentsuspensionRAFalreadycreditedTradingLimits

Fanatics CASES! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cx requests a refund
  2. Failed PII
  3. Voicemail
  4. Agent not trained in casino
  5. Bet incorrectly settled
  6. Mentions birthday bet
  7. LA verification
  8. Potential RG concern
  9. Duplicate account
  10. Someone mentions the word free
  11. Escalated to fraud
  12. Solicitation warning
  13. KYC POA
  14. Update Phone
  15. KYC SSN
  16. Misreading promo
  17. Casino Crash
  18. Update Email
  19. Orphan case
  20. Mentioning of scamming
  21. Mentions loyalty
  22. E-Commerce
  23. PA Manual verification
  24. Permanent suspension
  25. RAF already credited
  26. Trading Limits