Cxrequestsa refundSomeonementionsthe wordfreePA ManualverificationVoicemailBetincorrectlysettledPotentialRGconcernUpdatePhoneFailedPIIOrphancaseLAverificationKYCSSNEscalatedto fraudDuplicateaccountCasinoCrashMentionsloyaltyMentioningofscammingAgent nottrained incasinoPermanentsuspensionE-CommerceKYCPOASolicitationwarningUpdateEmailTradingLimitsMentionsbirthdaybetRAFalreadycreditedMisreadingpromoCxrequestsa refundSomeonementionsthe wordfreePA ManualverificationVoicemailBetincorrectlysettledPotentialRGconcernUpdatePhoneFailedPIIOrphancaseLAverificationKYCSSNEscalatedto fraudDuplicateaccountCasinoCrashMentionsloyaltyMentioningofscammingAgent nottrained incasinoPermanentsuspensionE-CommerceKYCPOASolicitationwarningUpdateEmailTradingLimitsMentionsbirthdaybetRAFalreadycreditedMisreadingpromo

Fanatics CASES! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cx requests a refund
  2. Someone mentions the word free
  3. PA Manual verification
  4. Voicemail
  5. Bet incorrectly settled
  6. Potential RG concern
  7. Update Phone
  8. Failed PII
  9. Orphan case
  10. LA verification
  11. KYC SSN
  12. Escalated to fraud
  13. Duplicate account
  14. Casino Crash
  15. Mentions loyalty
  16. Mentioning of scamming
  17. Agent not trained in casino
  18. Permanent suspension
  19. E-Commerce
  20. KYC POA
  21. Solicitation warning
  22. Update Email
  23. Trading Limits
  24. Mentions birthday bet
  25. RAF already credited
  26. Misreading promo