Fill in BlankCalls, emails,letters and _____are used tocommunicate withpast due members Fill in BlankNegative creditreporting startsat _____ dayspast due. Fill in BlankEarly Stageworks withloans ____ to____ daysdelinquent Fill in BlankHow many callson averagedoes Titles takeper month?_________ Mentions “Delinquency” Fill in BlankConsumerLending DeptGoal Rating ________ Mentions “Repossession” Familiarwith VCUContractorProgramFill in BlankThere are _____differentareas/teams withinthe AccountResolutiondepartment Where is therate sheetlocated? _R_ Fill in BlankAccountResolution Dept.Goals are focusedon delinquency,charge off and_________ Fill in BlankAccountResolution has_____ employeesthroughout _____regions Mentions “Solutions” Mentions “LoanEstimate” Mentions “AncillaryProducts” Mentions “Appraisals” Four Letterword an UWroleaccesses?R_ _ _ Fill in BlankNegativeAccount queuesare workedstarting at _____days negative Fill in BlankAccountResolution’smission is to_________Veridian’s assets Mentions “AutoApprove” Mentions “PropertyReports” Mentions "LTV, DTI, orIncomeVerification" Mentions “Owner ofSecurity” Fill in BlankAutomatedcollectionefforts start at_____ daysdelinquent Fill in BlankCalls, emails,letters and _____are used tocommunicate withpast due members Fill in BlankNegative creditreporting startsat _____ dayspast due. Fill in BlankEarly Stageworks withloans ____ to____ daysdelinquent Fill in BlankHow many callson averagedoes Titles takeper month?_________ Mentions “Delinquency” Fill in BlankConsumerLending DeptGoal Rating ________ Mentions “Repossession” Familiarwith VCUContractorProgramFill in BlankThere are _____differentareas/teams withinthe AccountResolutiondepartment Where is therate sheetlocated? _R_ Fill in BlankAccountResolution Dept.Goals are focusedon delinquency,charge off and_________ Fill in BlankAccountResolution has_____ employeesthroughout _____regions Mentions “Solutions” Mentions “LoanEstimate” Mentions “AncillaryProducts” Mentions “Appraisals” Four Letterword an UWroleaccesses?R_ _ _ Fill in BlankNegativeAccount queuesare workedstarting at _____days negative Fill in BlankAccountResolution’smission is to_________Veridian’s assets Mentions “AutoApprove” Mentions “PropertyReports” Mentions "LTV, DTI, orIncomeVerification" Mentions “Owner ofSecurity” Fill in BlankAutomatedcollectionefforts start at_____ daysdelinquent 

Consumer Lending & Account Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fill in Blank Calls, emails, letters and _____ are used to communicate with past due members
  2. Fill in Blank Negative credit reporting starts at _____ days past due.
  3. Fill in Blank Early Stage works with loans ____ to ____ days delinquent
  4. Fill in Blank How many calls on average does Titles take per month? _________
  5. Mentions “Delinquency”
  6. Fill in Blank Consumer Lending Dept Goal Rating ________
  7. Mentions “Repossession”
  8. Familiar with VCU Contractor Program
  9. Fill in Blank There are _____ different areas/teams within the Account Resolution department
  10. Where is the rate sheet located? _R_
  11. Fill in Blank Account Resolution Dept. Goals are focused on delinquency, charge off and _________
  12. Fill in Blank Account Resolution has _____ employees throughout _____ regions
  13. Mentions “Solutions”
  14. Mentions “Loan Estimate”
  15. Mentions “Ancillary Products”
  16. Mentions “Appraisals”
  17. Four Letter word an UW role accesses? R_ _ _
  18. Fill in Blank Negative Account queues are worked starting at _____ days negative
  19. Fill in Blank Account Resolution’s mission is to _________ Veridian’s assets
  20. Mentions “Auto Approve”
  21. Mentions “Property Reports”
  22. Mentions "LTV, DTI, or Income Verification"
  23. Mentions “Owner of Security”
  24. Fill in Blank Automated collection efforts start at _____ days delinquent