Fill in BlankAutomatedcollectionefforts start at_____ daysdelinquent Fill in BlankAccountResolution Dept.Goals are focusedon delinquency,charge off and_________ Mentions “PropertyReports” Mentions “Appraisals” Mentions “AutoApprove” Fill in BlankCalls, emails,letters and _____are used tocommunicate withpast due members Fill in BlankNegative creditreporting startsat _____ dayspast due. Fill in BlankConsumerLending DeptGoal Rating ________ Fill in BlankEarly Stageworks withloans ____ to____ daysdelinquent Fill in BlankNegativeAccount queuesare workedstarting at _____days negative Fill in BlankAccountResolution has_____ employeesthroughout _____regions Fill in BlankAccountResolution’smission is to_________Veridian’s assets Mentions “Delinquency” Mentions “AncillaryProducts” Familiarwith VCUContractorProgramMentions “Solutions” Fill in BlankThere are _____differentareas/teams withinthe AccountResolutiondepartment Where is therate sheetlocated? _R_ Mentions “Owner ofSecurity” Fill in BlankHow many callson averagedoes Titles takeper month?_________ Mentions "LTV, DTI, orIncomeVerification" Mentions “Repossession” Mentions “LoanEstimate” Four Letterword an UWroleaccesses?R_ _ _ Fill in BlankAutomatedcollectionefforts start at_____ daysdelinquent Fill in BlankAccountResolution Dept.Goals are focusedon delinquency,charge off and_________ Mentions “PropertyReports” Mentions “Appraisals” Mentions “AutoApprove” Fill in BlankCalls, emails,letters and _____are used tocommunicate withpast due members Fill in BlankNegative creditreporting startsat _____ dayspast due. Fill in BlankConsumerLending DeptGoal Rating ________ Fill in BlankEarly Stageworks withloans ____ to____ daysdelinquent Fill in BlankNegativeAccount queuesare workedstarting at _____days negative Fill in BlankAccountResolution has_____ employeesthroughout _____regions Fill in BlankAccountResolution’smission is to_________Veridian’s assets Mentions “Delinquency” Mentions “AncillaryProducts” Familiarwith VCUContractorProgramMentions “Solutions” Fill in BlankThere are _____differentareas/teams withinthe AccountResolutiondepartment Where is therate sheetlocated? _R_ Mentions “Owner ofSecurity” Fill in BlankHow many callson averagedoes Titles takeper month?_________ Mentions "LTV, DTI, orIncomeVerification" Mentions “Repossession” Mentions “LoanEstimate” Four Letterword an UWroleaccesses?R_ _ _ 

Consumer Lending & Account Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fill in Blank Automated collection efforts start at _____ days delinquent
  2. Fill in Blank Account Resolution Dept. Goals are focused on delinquency, charge off and _________
  3. Mentions “Property Reports”
  4. Mentions “Appraisals”
  5. Mentions “Auto Approve”
  6. Fill in Blank Calls, emails, letters and _____ are used to communicate with past due members
  7. Fill in Blank Negative credit reporting starts at _____ days past due.
  8. Fill in Blank Consumer Lending Dept Goal Rating ________
  9. Fill in Blank Early Stage works with loans ____ to ____ days delinquent
  10. Fill in Blank Negative Account queues are worked starting at _____ days negative
  11. Fill in Blank Account Resolution has _____ employees throughout _____ regions
  12. Fill in Blank Account Resolution’s mission is to _________ Veridian’s assets
  13. Mentions “Delinquency”
  14. Mentions “Ancillary Products”
  15. Familiar with VCU Contractor Program
  16. Mentions “Solutions”
  17. Fill in Blank There are _____ different areas/teams within the Account Resolution department
  18. Where is the rate sheet located? _R_
  19. Mentions “Owner of Security”
  20. Fill in Blank How many calls on average does Titles take per month? _________
  21. Mentions "LTV, DTI, or Income Verification"
  22. Mentions “Repossession”
  23. Mentions “Loan Estimate”
  24. Four Letter word an UW role accesses? R_ _ _