Took a call from a client CINDERELLA: What are the names of the mice? Took a call for Suni Medical Imaging Took a call for Rhett Hoestenbach PERFECT CALL! (Write time of call) Call flow with scripting Answer time hits 1.6 or less Confirm caller's name: Starts with "C" Told caller to have a great day! FINDING NEMO: Where does Nemo live? Sent out email within 3 minutes Answer time hits 1.8 or less HARRY POTTER: Who is the potions master? LOTR: What is the name of Frodo's friend? Confirm caller's name: starts with "J" Sent out email within 3 minutes Confirm caller's name: Starts with "T" Took a call for an attorney Write a nice note to someone on the team! Who is the main contact for: Channel Law? Wrong number EMAIL AND TEXT on a call Completed call notes 100% Rude caller Took a call from a client CINDERELLA: What are the names of the mice? Took a call for Suni Medical Imaging Took a call for Rhett Hoestenbach PERFECT CALL! (Write time of call) Call flow with scripting Answer time hits 1.6 or less Confirm caller's name: Starts with "C" Told caller to have a great day! FINDING NEMO: Where does Nemo live? Sent out email within 3 minutes Answer time hits 1.8 or less HARRY POTTER: Who is the potions master? LOTR: What is the name of Frodo's friend? Confirm caller's name: starts with "J" Sent out email within 3 minutes Confirm caller's name: Starts with "T" Took a call for an attorney Write a nice note to someone on the team! Who is the main contact for: Channel Law? Wrong number EMAIL AND TEXT on a call Completed call notes 100% Rude caller
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Took a call from a client
CINDERELLA:
What are the names of the mice?
Took a call for Suni Medical Imaging
Took a call for Rhett Hoestenbach
PERFECT CALL!
(Write time of call)
Call flow with scripting
Answer time hits 1.6 or less
Confirm caller's name:
Starts with "C"
Told caller to have a great day!
FINDING NEMO:
Where does Nemo live?
Sent out email within 3 minutes
Answer time hits 1.8 or less
HARRY POTTER:
Who is the potions master?
LOTR:
What is the name of Frodo's friend?
Confirm
caller's name:
starts with "J"
Sent out email within 3 minutes
Confirm caller's name:
Starts with "T"
Took a call for an attorney
Write a nice note to someone on the team!
Who is the main contact for: Channel Law?
Wrong number
EMAIL
AND
TEXT
on a call
Completed call notes 100%
Rude caller