Have a non-businessconversation2xRemember apreviousconversationw/a customerMake thecustomertop priority5xAsk: Howmay Iassistyou?" 5xAnswerquestionswithconfidence5xComplimenta customer10xAsk if theyneedadditionalassistanceRespondquickly andefficiently5xAnticipateneeds10xMake acustomerlaugh 3xOfferlollipop/dogbiscuits 3xMention howmany yearsthey've beenbankingw/RegionsThank acustomerfor theirpatience 3xSay"Have agreat day"15xAsk if theyneedadditionalassistanceStand forthetransaction15xThank acustomer5xAsk acustomerabout theirday 15xIntroduceyourself toa NewCustomerUse a "WeBelieve"statement5xKeep eyecontact10xConfirm acustomer'sneeds 5xGreet acustomerby name5xUse asmilegreeting10xHave a non-businessconversation2xRemember apreviousconversationw/a customerMake thecustomertop priority5xAsk: Howmay Iassistyou?" 5xAnswerquestionswithconfidence5xComplimenta customer10xAsk if theyneedadditionalassistanceRespondquickly andefficiently5xAnticipateneeds10xMake acustomerlaugh 3xOfferlollipop/dogbiscuits 3xMention howmany yearsthey've beenbankingw/RegionsThank acustomerfor theirpatience 3xSay"Have agreat day"15xAsk if theyneedadditionalassistanceStand forthetransaction15xThank acustomer5xAsk acustomerabout theirday 15xIntroduceyourself toa NewCustomerUse a "WeBelieve"statement5xKeep eyecontact10xConfirm acustomer'sneeds 5xGreet acustomerby name5xUse asmilegreeting10x

KDS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Have a non-business conversation 2x
  2. Remember a previous conversation w/a customer
  3. Make the customer top priority 5x
  4. Ask: How may I assist you?" 5x
  5. Answer questions with confidence 5x
  6. Compliment a customer 10x
  7. Ask if they need additional assistance
  8. Respond quickly and efficiently 5x
  9. Anticipate needs 10x
  10. Make a customer laugh 3x
  11. Offer lollipop/dog biscuits 3x
  12. Mention how many years they've been banking w/Regions
  13. Thank a customer for their patience 3x
  14. Say "Have a great day" 15x
  15. Ask if they need additional assistance
  16. Stand for the transaction 15x
  17. Thank a customer 5x
  18. Ask a customer about their day 15x
  19. Introduce yourself to a New Customer
  20. Use a "We Believe" statement 5x
  21. Keep eye contact 10x
  22. Confirm a customer's needs 5x
  23. Greet a customer by name 5x
  24. Use a smile greeting 10x