Confirm acustomer'sneeds 5xHave a non-businessconversation2xGreet acustomerby name5xSay"Have agreat day"15xAsk: Howmay Iassistyou?" 5xMention howmany yearsthey've beenbankingw/RegionsAnswerquestionswithconfidence5xUse asmilegreeting10xAsk if theyneedadditionalassistanceThank acustomer5xThank acustomerfor theirpatience 3xMake thecustomertop priority5xAsk if theyneedadditionalassistanceComplimenta customer10xRemember apreviousconversationw/a customerAsk acustomerabout theirday 15xAnticipateneeds10xUse a "WeBelieve"statement5xKeep eyecontact10xOfferlollipop/dogbiscuits 3xRespondquickly andefficiently5xIntroduceyourself toa NewCustomerMake acustomerlaugh 3xStand forthetransaction15xConfirm acustomer'sneeds 5xHave a non-businessconversation2xGreet acustomerby name5xSay"Have agreat day"15xAsk: Howmay Iassistyou?" 5xMention howmany yearsthey've beenbankingw/RegionsAnswerquestionswithconfidence5xUse asmilegreeting10xAsk if theyneedadditionalassistanceThank acustomer5xThank acustomerfor theirpatience 3xMake thecustomertop priority5xAsk if theyneedadditionalassistanceComplimenta customer10xRemember apreviousconversationw/a customerAsk acustomerabout theirday 15xAnticipateneeds10xUse a "WeBelieve"statement5xKeep eyecontact10xOfferlollipop/dogbiscuits 3xRespondquickly andefficiently5xIntroduceyourself toa NewCustomerMake acustomerlaugh 3xStand forthetransaction15x

KDS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Confirm a customer's needs 5x
  2. Have a non-business conversation 2x
  3. Greet a customer by name 5x
  4. Say "Have a great day" 15x
  5. Ask: How may I assist you?" 5x
  6. Mention how many years they've been banking w/Regions
  7. Answer questions with confidence 5x
  8. Use a smile greeting 10x
  9. Ask if they need additional assistance
  10. Thank a customer 5x
  11. Thank a customer for their patience 3x
  12. Make the customer top priority 5x
  13. Ask if they need additional assistance
  14. Compliment a customer 10x
  15. Remember a previous conversation w/a customer
  16. Ask a customer about their day 15x
  17. Anticipate needs 10x
  18. Use a "We Believe" statement 5x
  19. Keep eye contact 10x
  20. Offer lollipop/dog biscuits 3x
  21. Respond quickly and efficiently 5x
  22. Introduce yourself to a New Customer
  23. Make a customer laugh 3x
  24. Stand for the transaction 15x