Stand forthetransaction15xAsk if theyneedadditionalassistanceUse a "WeBelieve"statement5xMention howmany yearsthey've beenbankingw/RegionsHave a non-businessconversation2xIntroduceyourself toa NewCustomerRespondquickly andefficiently5xAsk acustomerabout theirday 15xMake thecustomertop priority5xThank acustomerfor theirpatience 3xComplimenta customer10xAsk: Howmay Iassistyou?" 5xSay"Have agreat day"15xMake acustomerlaugh 3xGreet acustomerby name5xConfirm acustomer'sneeds 5xAsk if theyneedadditionalassistanceAnswerquestionswithconfidence5xOfferlollipop/dogbiscuits 3xUse asmilegreeting10xRemember apreviousconversationw/a customerAnticipateneeds10xThank acustomer5xKeep eyecontact10xStand forthetransaction15xAsk if theyneedadditionalassistanceUse a "WeBelieve"statement5xMention howmany yearsthey've beenbankingw/RegionsHave a non-businessconversation2xIntroduceyourself toa NewCustomerRespondquickly andefficiently5xAsk acustomerabout theirday 15xMake thecustomertop priority5xThank acustomerfor theirpatience 3xComplimenta customer10xAsk: Howmay Iassistyou?" 5xSay"Have agreat day"15xMake acustomerlaugh 3xGreet acustomerby name5xConfirm acustomer'sneeds 5xAsk if theyneedadditionalassistanceAnswerquestionswithconfidence5xOfferlollipop/dogbiscuits 3xUse asmilegreeting10xRemember apreviousconversationw/a customerAnticipateneeds10xThank acustomer5xKeep eyecontact10x

KDS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Stand for the transaction 15x
  2. Ask if they need additional assistance
  3. Use a "We Believe" statement 5x
  4. Mention how many years they've been banking w/Regions
  5. Have a non-business conversation 2x
  6. Introduce yourself to a New Customer
  7. Respond quickly and efficiently 5x
  8. Ask a customer about their day 15x
  9. Make the customer top priority 5x
  10. Thank a customer for their patience 3x
  11. Compliment a customer 10x
  12. Ask: How may I assist you?" 5x
  13. Say "Have a great day" 15x
  14. Make a customer laugh 3x
  15. Greet a customer by name 5x
  16. Confirm a customer's needs 5x
  17. Ask if they need additional assistance
  18. Answer questions with confidence 5x
  19. Offer lollipop/dog biscuits 3x
  20. Use a smile greeting 10x
  21. Remember a previous conversation w/a customer
  22. Anticipate needs 10x
  23. Thank a customer 5x
  24. Keep eye contact 10x