Ask acustomerabout theirday 15xSay"Have agreat day"15xRespondquickly andefficiently5xStand forthetransaction15xThank acustomer5xGreet acustomerby name5xAnticipateneeds10xOfferlollipop/dogbiscuits 3xUse a "WeBelieve"statement5xAnswerquestionswithconfidence5xConfirm acustomer'sneeds 5xAsk: Howmay Iassistyou?" 5xMake acustomerlaugh 3xRemember apreviousconversationw/a customerIntroduceyourself toa NewCustomerKeep eyecontact10xUse asmilegreeting10xAsk if theyneedadditionalassistanceMention howmany yearsthey've beenbankingw/RegionsAsk if theyneedadditionalassistanceHave a non-businessconversation2xMake thecustomertop priority5xComplimenta customer10xThank acustomerfor theirpatience 3xAsk acustomerabout theirday 15xSay"Have agreat day"15xRespondquickly andefficiently5xStand forthetransaction15xThank acustomer5xGreet acustomerby name5xAnticipateneeds10xOfferlollipop/dogbiscuits 3xUse a "WeBelieve"statement5xAnswerquestionswithconfidence5xConfirm acustomer'sneeds 5xAsk: Howmay Iassistyou?" 5xMake acustomerlaugh 3xRemember apreviousconversationw/a customerIntroduceyourself toa NewCustomerKeep eyecontact10xUse asmilegreeting10xAsk if theyneedadditionalassistanceMention howmany yearsthey've beenbankingw/RegionsAsk if theyneedadditionalassistanceHave a non-businessconversation2xMake thecustomertop priority5xComplimenta customer10xThank acustomerfor theirpatience 3x

KDS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask a customer about their day 15x
  2. Say "Have a great day" 15x
  3. Respond quickly and efficiently 5x
  4. Stand for the transaction 15x
  5. Thank a customer 5x
  6. Greet a customer by name 5x
  7. Anticipate needs 10x
  8. Offer lollipop/dog biscuits 3x
  9. Use a "We Believe" statement 5x
  10. Answer questions with confidence 5x
  11. Confirm a customer's needs 5x
  12. Ask: How may I assist you?" 5x
  13. Make a customer laugh 3x
  14. Remember a previous conversation w/a customer
  15. Introduce yourself to a New Customer
  16. Keep eye contact 10x
  17. Use a smile greeting 10x
  18. Ask if they need additional assistance
  19. Mention how many years they've been banking w/Regions
  20. Ask if they need additional assistance
  21. Have a non-business conversation 2x
  22. Make the customer top priority 5x
  23. Compliment a customer 10x
  24. Thank a customer for their patience 3x