Make acustomerlaugh 3xKeep eyecontact10xOfferlollipop/dogbiscuits 3xAnswerquestionswithconfidence5xMake thecustomertop priority5xRemember apreviousconversationw/a customerAsk if theyneedadditionalassistanceAsk if theyneedadditionalassistanceConfirm acustomer'sneeds 5xMention howmany yearsthey've beenbankingw/RegionsStand forthetransaction15xUse asmilegreeting10xIntroduceyourself toa NewCustomerGreet acustomerby name5xHave a non-businessconversation2xThank acustomerfor theirpatience 3xUse a "WeBelieve"statement5xThank acustomer5xSay"Have agreat day"15xAnticipateneeds10xRespondquickly andefficiently5xComplimenta customer10xAsk acustomerabout theirday 15xAsk: Howmay Iassistyou?" 5xMake acustomerlaugh 3xKeep eyecontact10xOfferlollipop/dogbiscuits 3xAnswerquestionswithconfidence5xMake thecustomertop priority5xRemember apreviousconversationw/a customerAsk if theyneedadditionalassistanceAsk if theyneedadditionalassistanceConfirm acustomer'sneeds 5xMention howmany yearsthey've beenbankingw/RegionsStand forthetransaction15xUse asmilegreeting10xIntroduceyourself toa NewCustomerGreet acustomerby name5xHave a non-businessconversation2xThank acustomerfor theirpatience 3xUse a "WeBelieve"statement5xThank acustomer5xSay"Have agreat day"15xAnticipateneeds10xRespondquickly andefficiently5xComplimenta customer10xAsk acustomerabout theirday 15xAsk: Howmay Iassistyou?" 5x

KDS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make a customer laugh 3x
  2. Keep eye contact 10x
  3. Offer lollipop/dog biscuits 3x
  4. Answer questions with confidence 5x
  5. Make the customer top priority 5x
  6. Remember a previous conversation w/a customer
  7. Ask if they need additional assistance
  8. Ask if they need additional assistance
  9. Confirm a customer's needs 5x
  10. Mention how many years they've been banking w/Regions
  11. Stand for the transaction 15x
  12. Use a smile greeting 10x
  13. Introduce yourself to a New Customer
  14. Greet a customer by name 5x
  15. Have a non-business conversation 2x
  16. Thank a customer for their patience 3x
  17. Use a "We Believe" statement 5x
  18. Thank a customer 5x
  19. Say "Have a great day" 15x
  20. Anticipate needs 10x
  21. Respond quickly and efficiently 5x
  22. Compliment a customer 10x
  23. Ask a customer about their day 15x
  24. Ask: How may I assist you?" 5x