Thank acustomerfor theirpatience 3xMention howmany yearsthey've beenbankingw/RegionsConfirm acustomer'sneeds 5xIntroduceyourself toa NewCustomerUse a "WeBelieve"statement5xKeep eyecontact10xUse asmilegreeting10xHave a non-businessconversation2xAsk: Howmay Iassistyou?" 5xAnswerquestionswithconfidence5xGreet acustomerby name5xAsk if theyneedadditionalassistanceAsk if theyneedadditionalassistanceMake acustomerlaugh 3xRespondquickly andefficiently5xMake thecustomertop priority5xThank acustomer5xAnticipateneeds10xRemember apreviousconversationw/a customerComplimenta customer10xSay"Have agreat day"15xOfferlollipop/dogbiscuits 3xStand forthetransaction15xAsk acustomerabout theirday 15xThank acustomerfor theirpatience 3xMention howmany yearsthey've beenbankingw/RegionsConfirm acustomer'sneeds 5xIntroduceyourself toa NewCustomerUse a "WeBelieve"statement5xKeep eyecontact10xUse asmilegreeting10xHave a non-businessconversation2xAsk: Howmay Iassistyou?" 5xAnswerquestionswithconfidence5xGreet acustomerby name5xAsk if theyneedadditionalassistanceAsk if theyneedadditionalassistanceMake acustomerlaugh 3xRespondquickly andefficiently5xMake thecustomertop priority5xThank acustomer5xAnticipateneeds10xRemember apreviousconversationw/a customerComplimenta customer10xSay"Have agreat day"15xOfferlollipop/dogbiscuits 3xStand forthetransaction15xAsk acustomerabout theirday 15x

KDS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank a customer for their patience 3x
  2. Mention how many years they've been banking w/Regions
  3. Confirm a customer's needs 5x
  4. Introduce yourself to a New Customer
  5. Use a "We Believe" statement 5x
  6. Keep eye contact 10x
  7. Use a smile greeting 10x
  8. Have a non-business conversation 2x
  9. Ask: How may I assist you?" 5x
  10. Answer questions with confidence 5x
  11. Greet a customer by name 5x
  12. Ask if they need additional assistance
  13. Ask if they need additional assistance
  14. Make a customer laugh 3x
  15. Respond quickly and efficiently 5x
  16. Make the customer top priority 5x
  17. Thank a customer 5x
  18. Anticipate needs 10x
  19. Remember a previous conversation w/a customer
  20. Compliment a customer 10x
  21. Say "Have a great day" 15x
  22. Offer lollipop/dog biscuits 3x
  23. Stand for the transaction 15x
  24. Ask a customer about their day 15x