Ask if theyneedadditionalassistanceRemember apreviousconversationw/a customerThank acustomerfor theirpatience 3xMake acustomerlaugh 3xKeep eyecontact10xUse a "WeBelieve"statement5xAnticipateneeds10xMention howmany yearsthey've beenbankingw/RegionsAnswerquestionswithconfidence5xOfferlollipop/dogbiscuits 3xThank acustomer5xRespondquickly andefficiently5xAsk: Howmay Iassistyou?" 5xGreet acustomerby name5xStand forthetransaction15xComplimenta customer10xIntroduceyourself toa NewCustomerHave a non-businessconversation2xUse asmilegreeting10xMake thecustomertop priority5xAsk acustomerabout theirday 15xConfirm acustomer'sneeds 5xSay"Have agreat day"15xAsk if theyneedadditionalassistanceAsk if theyneedadditionalassistanceRemember apreviousconversationw/a customerThank acustomerfor theirpatience 3xMake acustomerlaugh 3xKeep eyecontact10xUse a "WeBelieve"statement5xAnticipateneeds10xMention howmany yearsthey've beenbankingw/RegionsAnswerquestionswithconfidence5xOfferlollipop/dogbiscuits 3xThank acustomer5xRespondquickly andefficiently5xAsk: Howmay Iassistyou?" 5xGreet acustomerby name5xStand forthetransaction15xComplimenta customer10xIntroduceyourself toa NewCustomerHave a non-businessconversation2xUse asmilegreeting10xMake thecustomertop priority5xAsk acustomerabout theirday 15xConfirm acustomer'sneeds 5xSay"Have agreat day"15xAsk if theyneedadditionalassistance

KDS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask if they need additional assistance
  2. Remember a previous conversation w/a customer
  3. Thank a customer for their patience 3x
  4. Make a customer laugh 3x
  5. Keep eye contact 10x
  6. Use a "We Believe" statement 5x
  7. Anticipate needs 10x
  8. Mention how many years they've been banking w/Regions
  9. Answer questions with confidence 5x
  10. Offer lollipop/dog biscuits 3x
  11. Thank a customer 5x
  12. Respond quickly and efficiently 5x
  13. Ask: How may I assist you?" 5x
  14. Greet a customer by name 5x
  15. Stand for the transaction 15x
  16. Compliment a customer 10x
  17. Introduce yourself to a New Customer
  18. Have a non-business conversation 2x
  19. Use a smile greeting 10x
  20. Make the customer top priority 5x
  21. Ask a customer about their day 15x
  22. Confirm a customer's needs 5x
  23. Say "Have a great day" 15x
  24. Ask if they need additional assistance