Thank acustomerfor theirpatience 3xRemember apreviousconversationw/a customerAnswerquestionswithconfidence5xUse a "WeBelieve"statement5xGreet acustomerby name5xAsk if theyneedadditionalassistanceHave a non-businessconversation2xAsk if theyneedadditionalassistanceSay"Have agreat day"15xAnticipateneeds10xThank acustomer5xMake acustomerlaugh 3xComplimenta customer10xStand forthetransaction15xRespondquickly andefficiently5xMention howmany yearsthey've beenbankingw/RegionsOfferlollipop/dogbiscuits 3xAsk: Howmay Iassistyou?" 5xAsk acustomerabout theirday 15xIntroduceyourself toa NewCustomerUse asmilegreeting10xMake thecustomertop priority5xConfirm acustomer'sneeds 5xKeep eyecontact10xThank acustomerfor theirpatience 3xRemember apreviousconversationw/a customerAnswerquestionswithconfidence5xUse a "WeBelieve"statement5xGreet acustomerby name5xAsk if theyneedadditionalassistanceHave a non-businessconversation2xAsk if theyneedadditionalassistanceSay"Have agreat day"15xAnticipateneeds10xThank acustomer5xMake acustomerlaugh 3xComplimenta customer10xStand forthetransaction15xRespondquickly andefficiently5xMention howmany yearsthey've beenbankingw/RegionsOfferlollipop/dogbiscuits 3xAsk: Howmay Iassistyou?" 5xAsk acustomerabout theirday 15xIntroduceyourself toa NewCustomerUse asmilegreeting10xMake thecustomertop priority5xConfirm acustomer'sneeds 5xKeep eyecontact10x

KDS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Thank a customer for their patience 3x
  2. Remember a previous conversation w/a customer
  3. Answer questions with confidence 5x
  4. Use a "We Believe" statement 5x
  5. Greet a customer by name 5x
  6. Ask if they need additional assistance
  7. Have a non-business conversation 2x
  8. Ask if they need additional assistance
  9. Say "Have a great day" 15x
  10. Anticipate needs 10x
  11. Thank a customer 5x
  12. Make a customer laugh 3x
  13. Compliment a customer 10x
  14. Stand for the transaction 15x
  15. Respond quickly and efficiently 5x
  16. Mention how many years they've been banking w/Regions
  17. Offer lollipop/dog biscuits 3x
  18. Ask: How may I assist you?" 5x
  19. Ask a customer about their day 15x
  20. Introduce yourself to a New Customer
  21. Use a smile greeting 10x
  22. Make the customer top priority 5x
  23. Confirm a customer's needs 5x
  24. Keep eye contact 10x