Introduceyourself toa NewCustomerThank acustomerfor theirpatience 3xRemember apreviousconversationw/a customerKeep eyecontact10xComplimenta customer10xAsk if theyneedadditionalassistanceUse asmilegreeting10xAsk if theyneedadditionalassistanceThank acustomer5xAnticipateneeds10xAsk acustomerabout theirday 15xHave a non-businessconversation2xAnswerquestionswithconfidence5xMake acustomerlaugh 3xConfirm acustomer'sneeds 5xGreet acustomerby name5xMake thecustomertop priority5xSay"Have agreat day"15xAsk: Howmay Iassistyou?" 5xUse a "WeBelieve"statement5xStand forthetransaction15xOfferlollipop/dogbiscuits 3xMention howmany yearsthey've beenbankingw/RegionsRespondquickly andefficiently5xIntroduceyourself toa NewCustomerThank acustomerfor theirpatience 3xRemember apreviousconversationw/a customerKeep eyecontact10xComplimenta customer10xAsk if theyneedadditionalassistanceUse asmilegreeting10xAsk if theyneedadditionalassistanceThank acustomer5xAnticipateneeds10xAsk acustomerabout theirday 15xHave a non-businessconversation2xAnswerquestionswithconfidence5xMake acustomerlaugh 3xConfirm acustomer'sneeds 5xGreet acustomerby name5xMake thecustomertop priority5xSay"Have agreat day"15xAsk: Howmay Iassistyou?" 5xUse a "WeBelieve"statement5xStand forthetransaction15xOfferlollipop/dogbiscuits 3xMention howmany yearsthey've beenbankingw/RegionsRespondquickly andefficiently5x

KDS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Introduce yourself to a New Customer
  2. Thank a customer for their patience 3x
  3. Remember a previous conversation w/a customer
  4. Keep eye contact 10x
  5. Compliment a customer 10x
  6. Ask if they need additional assistance
  7. Use a smile greeting 10x
  8. Ask if they need additional assistance
  9. Thank a customer 5x
  10. Anticipate needs 10x
  11. Ask a customer about their day 15x
  12. Have a non-business conversation 2x
  13. Answer questions with confidence 5x
  14. Make a customer laugh 3x
  15. Confirm a customer's needs 5x
  16. Greet a customer by name 5x
  17. Make the customer top priority 5x
  18. Say "Have a great day" 15x
  19. Ask: How may I assist you?" 5x
  20. Use a "We Believe" statement 5x
  21. Stand for the transaction 15x
  22. Offer lollipop/dog biscuits 3x
  23. Mention how many years they've been banking w/Regions
  24. Respond quickly and efficiently 5x