(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Anticipate needs 10x
Stand for the transaction 15x
Use a "We Believe" statement 5x
Thank a customer for their patience 3x
Thank a customer 5x
Keep eye contact 10x
Compliment a customer 10x
Use a smile greeting 10x
Introduce yourself to a New Customer
Remember a previous conversation w/a customer
Ask: How may I assist you?" 5x
Confirm a customer's needs 5x
Offer lollipop/dog biscuits 3x
Ask if they need additional assistance
Greet a customer by name 5x
Make the customer top priority 5x
Say "Have a great day" 15x
Ask if they need additional assistance
Have a non-business conversation 2x
Mention how many years they've been banking w/Regions
