Remember apreviousconversationw/a customerGreet acustomerby name5xRespondquickly andefficiently5xComplimenta customer10xConfirm acustomer'sneeds 5xSay"Have agreat day"15xThank acustomerfor theirpatience 3xAnticipateneeds10xUse a "WeBelieve"statement5xAsk if theyneedadditionalassistanceAsk: Howmay Iassistyou?" 5xMake acustomerlaugh 3xAsk acustomerabout theirday 15xAnswerquestionswithconfidence5xOfferlollipop/dogbiscuits 3xHave a non-businessconversation2xStand forthetransaction15xMake thecustomertop priority5xIntroduceyourself toa NewCustomerMention howmany yearsthey've beenbankingw/RegionsKeep eyecontact10xThank acustomer5xAsk if theyneedadditionalassistanceUse asmilegreeting10xRemember apreviousconversationw/a customerGreet acustomerby name5xRespondquickly andefficiently5xComplimenta customer10xConfirm acustomer'sneeds 5xSay"Have agreat day"15xThank acustomerfor theirpatience 3xAnticipateneeds10xUse a "WeBelieve"statement5xAsk if theyneedadditionalassistanceAsk: Howmay Iassistyou?" 5xMake acustomerlaugh 3xAsk acustomerabout theirday 15xAnswerquestionswithconfidence5xOfferlollipop/dogbiscuits 3xHave a non-businessconversation2xStand forthetransaction15xMake thecustomertop priority5xIntroduceyourself toa NewCustomerMention howmany yearsthey've beenbankingw/RegionsKeep eyecontact10xThank acustomer5xAsk if theyneedadditionalassistanceUse asmilegreeting10x

KDS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Remember a previous conversation w/a customer
  2. Greet a customer by name 5x
  3. Respond quickly and efficiently 5x
  4. Compliment a customer 10x
  5. Confirm a customer's needs 5x
  6. Say "Have a great day" 15x
  7. Thank a customer for their patience 3x
  8. Anticipate needs 10x
  9. Use a "We Believe" statement 5x
  10. Ask if they need additional assistance
  11. Ask: How may I assist you?" 5x
  12. Make a customer laugh 3x
  13. Ask a customer about their day 15x
  14. Answer questions with confidence 5x
  15. Offer lollipop/dog biscuits 3x
  16. Have a non-business conversation 2x
  17. Stand for the transaction 15x
  18. Make the customer top priority 5x
  19. Introduce yourself to a New Customer
  20. Mention how many years they've been banking w/Regions
  21. Keep eye contact 10x
  22. Thank a customer 5x
  23. Ask if they need additional assistance
  24. Use a smile greeting 10x