Introduceyourself toa NewCustomerUse a "WeBelieve"statement5xGreet acustomerby name5xMention howmany yearsthey've beenbankingw/RegionsAnticipateneeds10xThank acustomer5xSay"Have agreat day"15xUse asmilegreeting10xOfferlollipop/dogbiscuits 3xAsk acustomerabout theirday 15xHave a non-businessconversation2xMake acustomerlaugh 3xRespondquickly andefficiently5xAsk if theyneedadditionalassistanceKeep eyecontact10xThank acustomerfor theirpatience 3xRemember apreviousconversationw/a customerAsk if theyneedadditionalassistanceComplimenta customer10xStand forthetransaction15xAsk: Howmay Iassistyou?" 5xConfirm acustomer'sneeds 5xMake thecustomertop priority5xAnswerquestionswithconfidence5xIntroduceyourself toa NewCustomerUse a "WeBelieve"statement5xGreet acustomerby name5xMention howmany yearsthey've beenbankingw/RegionsAnticipateneeds10xThank acustomer5xSay"Have agreat day"15xUse asmilegreeting10xOfferlollipop/dogbiscuits 3xAsk acustomerabout theirday 15xHave a non-businessconversation2xMake acustomerlaugh 3xRespondquickly andefficiently5xAsk if theyneedadditionalassistanceKeep eyecontact10xThank acustomerfor theirpatience 3xRemember apreviousconversationw/a customerAsk if theyneedadditionalassistanceComplimenta customer10xStand forthetransaction15xAsk: Howmay Iassistyou?" 5xConfirm acustomer'sneeds 5xMake thecustomertop priority5xAnswerquestionswithconfidence5x

KDS Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Introduce yourself to a New Customer
  2. Use a "We Believe" statement 5x
  3. Greet a customer by name 5x
  4. Mention how many years they've been banking w/Regions
  5. Anticipate needs 10x
  6. Thank a customer 5x
  7. Say "Have a great day" 15x
  8. Use a smile greeting 10x
  9. Offer lollipop/dog biscuits 3x
  10. Ask a customer about their day 15x
  11. Have a non-business conversation 2x
  12. Make a customer laugh 3x
  13. Respond quickly and efficiently 5x
  14. Ask if they need additional assistance
  15. Keep eye contact 10x
  16. Thank a customer for their patience 3x
  17. Remember a previous conversation w/a customer
  18. Ask if they need additional assistance
  19. Compliment a customer 10x
  20. Stand for the transaction 15x
  21. Ask: How may I assist you?" 5x
  22. Confirm a customer's needs 5x
  23. Make the customer top priority 5x
  24. Answer questions with confidence 5x