I canunderstandwhy thatwould beupsetting."Itsunderstandablethat you'refrustrated""That isveryupsettingto hear"Free!Thatwouldfrustrateme too"Can youtell me alittle moreabout that""Thatsoundsreallychallenging"ActivelylistenAsk someone howtheir day is goingwhile noticing theirbody languageand facialexpressions."You musthave feltso..."Appropriatetone ofvoiceOh no!That’s awful!Did you wantto talk moreabout it?NojudgementOffersupportAcknowledgetheir feelingsI canunderstandwhy thatwould beupsetting."Itsunderstandablethat you'refrustrated""That isveryupsettingto hear"Free!Thatwouldfrustrateme too"Can youtell me alittle moreabout that""Thatsoundsreallychallenging"ActivelylistenAsk someone howtheir day is goingwhile noticing theirbody languageand facialexpressions."You musthave feltso..."Appropriatetone ofvoiceOh no!That’s awful!Did you wantto talk moreabout it?NojudgementOffersupportAcknowledgetheir feelings

Empathy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I can understand why that would be upsetting.
  3. "Its understandable that you're frustrated"
  4. "That is very upsetting to hear"
  5. Free!
  6. That would frustrate me too
  7. "Can you tell me a little more about that"
  8. "That sounds really challenging"
  9. Actively listen
  10. Ask someone how their day is going while noticing their body language and facial expressions.
  11. "You must have felt so..."
  12. Appropriate tone of voice
  13. Oh no! That’s awful! Did you want to talk more about it?
  14. No judgement
  16. Offer support
  18. Acknowledge their feelings