Appropriatetone ofvoice"Itsunderstandablethat you'refrustrated""Can youtell me alittle moreabout that"Oh no!That’s awful!Did you wantto talk moreabout it?"Thatsoundsreallychallenging"Acknowledgetheir feelingsThatwouldfrustrateme tooOffersupportNojudgementActivelylistenFree!"You musthave feltso..."I canunderstandwhy thatwould beupsetting."That isveryupsettingto hear"Ask someone howtheir day is goingwhile noticing theirbody languageand facialexpressions.Appropriatetone ofvoice"Itsunderstandablethat you'refrustrated""Can youtell me alittle moreabout that"Oh no!That’s awful!Did you wantto talk moreabout it?"Thatsoundsreallychallenging"Acknowledgetheir feelingsThatwouldfrustrateme tooOffersupportNojudgementActivelylistenFree!"You musthave feltso..."I canunderstandwhy thatwould beupsetting."That isveryupsettingto hear"Ask someone howtheir day is goingwhile noticing theirbody languageand facialexpressions.

Empathy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Appropriate tone of voice
  2. "Its understandable that you're frustrated"
  4. "Can you tell me a little more about that"
  5. Oh no! That’s awful! Did you want to talk more about it?
  6. "That sounds really challenging"
  7. Acknowledge their feelings
  8. That would frustrate me too
  9. Offer support
  12. No judgement
  13. Actively listen
  15. Free!
  17. "You must have felt so..."
  18. I can understand why that would be upsetting.
  19. "That is very upsetting to hear"
  20. Ask someone how their day is going while noticing their body language and facial expressions.