"You musthave feltso..."Thatwouldfrustrateme tooAsk someone howtheir day is goingwhile noticing theirbody languageand facialexpressions."Itsunderstandablethat you'refrustrated"ActivelylistenAcknowledgetheir feelingsFree!OffersupportAppropriatetone ofvoiceNojudgementI canunderstandwhy thatwould beupsetting."That isveryupsettingto hear""Thatsoundsreallychallenging"Oh no!That’s awful!Did you wantto talk moreabout it?"Can youtell me alittle moreabout that""You musthave feltso..."Thatwouldfrustrateme tooAsk someone howtheir day is goingwhile noticing theirbody languageand facialexpressions."Itsunderstandablethat you'refrustrated"ActivelylistenAcknowledgetheir feelingsFree!OffersupportAppropriatetone ofvoiceNojudgementI canunderstandwhy thatwould beupsetting."That isveryupsettingto hear""Thatsoundsreallychallenging"Oh no!That’s awful!Did you wantto talk moreabout it?"Can youtell me alittle moreabout that"

Empathy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "You must have felt so..."
  2. That would frustrate me too
  3. Ask someone how their day is going while noticing their body language and facial expressions.
  4. "Its understandable that you're frustrated"
  5. Actively listen
  6. Acknowledge their feelings
  7. Free!
  8. Offer support
  9. Appropriate tone of voice
  10. No judgement
  11. I can understand why that would be upsetting.
  12. "That is very upsetting to hear"
  13. "That sounds really challenging"
  14. Oh no! That’s awful! Did you want to talk more about it?
  15. "Can you tell me a little more about that"