"Thatsoundsreallychallenging""That isveryupsettingto hear"Acknowledgetheir feelings"You musthave feltso..."Oh no!That’s awful!Did you wantto talk moreabout it?  "Itsunderstandablethat you'refrustrated"OffersupportThatwouldfrustrateme too"Can youtell me alittle moreabout that"Appropriatetone ofvoiceFree!ActivelylistenNojudgementI canunderstandwhy thatwould beupsetting.Ask someone howtheir day is goingwhile noticing theirbody languageand facialexpressions."Thatsoundsreallychallenging""That isveryupsettingto hear"Acknowledgetheir feelings"You musthave feltso..."Oh no!That’s awful!Did you wantto talk moreabout it?  "Itsunderstandablethat you'refrustrated"OffersupportThatwouldfrustrateme too"Can youtell me alittle moreabout that"Appropriatetone ofvoiceFree!ActivelylistenNojudgementI canunderstandwhy thatwould beupsetting.Ask someone howtheir day is goingwhile noticing theirbody languageand facialexpressions.

Empathy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "That sounds really challenging"
  2. "That is very upsetting to hear"
  3. Acknowledge their feelings
  4. "You must have felt so..."
  5. Oh no! That’s awful! Did you want to talk more about it?
  7. "Its understandable that you're frustrated"
  8. Offer support
  10. That would frustrate me too
  11. "Can you tell me a little more about that"
  12. Appropriate tone of voice
  13. Free!
  16. Actively listen
  17. No judgement
  18. I can understand why that would be upsetting.
  20. Ask someone how their day is going while noticing their body language and facial expressions.