"Itsunderstandablethat you'refrustrated"NojudgementActivelylistenThatwouldfrustrateme too"You musthave feltso..."  Ask someone howtheir day is goingwhile noticing theirbody languageand facialexpressions."Can youtell me alittle moreabout that"Offersupport"Thatsoundsreallychallenging""That isveryupsettingto hear"Acknowledgetheir feelingsAppropriatetone ofvoiceOh no!That’s awful!Did you wantto talk moreabout it?Free!I canunderstandwhy thatwould beupsetting."Itsunderstandablethat you'refrustrated"NojudgementActivelylistenThatwouldfrustrateme too"You musthave feltso..."  Ask someone howtheir day is goingwhile noticing theirbody languageand facialexpressions."Can youtell me alittle moreabout that"Offersupport"Thatsoundsreallychallenging""That isveryupsettingto hear"Acknowledgetheir feelingsAppropriatetone ofvoiceOh no!That’s awful!Did you wantto talk moreabout it?Free!I canunderstandwhy thatwould beupsetting.

Empathy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Its understandable that you're frustrated"
  2. No judgement
  3. Actively listen
  4. That would frustrate me too
  6. "You must have felt so..."
  8. Ask someone how their day is going while noticing their body language and facial expressions.
  9. "Can you tell me a little more about that"
  11. Offer support
  12. "That sounds really challenging"
  13. "That is very upsetting to hear"
  14. Acknowledge their feelings
  15. Appropriate tone of voice
  16. Oh no! That’s awful! Did you want to talk more about it?
  18. Free!
  19. I can understand why that would be upsetting.