"That isveryupsettingto hear"OffersupportOh no!That’s awful!Did you wantto talk moreabout it?Thatwouldfrustrateme tooNojudgement"You musthave feltso..."Activelylisten"Can youtell me alittle moreabout that"Acknowledgetheir feelings"Thatsoundsreallychallenging"Free!"Itsunderstandablethat you'refrustrated"Ask someone howtheir day is goingwhile noticing theirbody languageand facialexpressions.Appropriatetone ofvoiceI canunderstandwhy thatwould beupsetting.  "That isveryupsettingto hear"OffersupportOh no!That’s awful!Did you wantto talk moreabout it?Thatwouldfrustrateme tooNojudgement"You musthave feltso..."Activelylisten"Can youtell me alittle moreabout that"Acknowledgetheir feelings"Thatsoundsreallychallenging"Free!"Itsunderstandablethat you'refrustrated"Ask someone howtheir day is goingwhile noticing theirbody languageand facialexpressions.Appropriatetone ofvoiceI canunderstandwhy thatwould beupsetting.

Empathy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  3. "That is very upsetting to hear"
  5. Offer support
  6. Oh no! That’s awful! Did you want to talk more about it?
  7. That would frustrate me too
  8. No judgement
  9. "You must have felt so..."
  10. Actively listen
  12. "Can you tell me a little more about that"
  13. Acknowledge their feelings
  14. "That sounds really challenging"
  15. Free!
  17. "Its understandable that you're frustrated"
  18. Ask someone how their day is going while noticing their body language and facial expressions.
  19. Appropriate tone of voice
  20. I can understand why that would be upsetting.