I canunderstandwhy thatwould beupsetting."You musthave feltso..."NojudgementOh no!That’s awful!Did you wantto talk moreabout it?Acknowledgetheir feelingsAsk someone howtheir day is goingwhile noticing theirbody languageand facialexpressions.  Appropriatetone ofvoice"Can youtell me alittle moreabout that""Thatsoundsreallychallenging"Thatwouldfrustrateme tooOffersupportFree!"That isveryupsettingto hear"Activelylisten"Itsunderstandablethat you'refrustrated"I canunderstandwhy thatwould beupsetting."You musthave feltso..."NojudgementOh no!That’s awful!Did you wantto talk moreabout it?Acknowledgetheir feelingsAsk someone howtheir day is goingwhile noticing theirbody languageand facialexpressions.  Appropriatetone ofvoice"Can youtell me alittle moreabout that""Thatsoundsreallychallenging"Thatwouldfrustrateme tooOffersupportFree!"That isveryupsettingto hear"Activelylisten"Itsunderstandablethat you'refrustrated"

Empathy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I can understand why that would be upsetting.
  2. "You must have felt so..."
  3. No judgement
  4. Oh no! That’s awful! Did you want to talk more about it?
  5. Acknowledge their feelings
  6. Ask someone how their day is going while noticing their body language and facial expressions.
  7. Appropriate tone of voice
  8. "Can you tell me a little more about that"
  9. "That sounds really challenging"
  10. That would frustrate me too
  11. Offer support
  12. Free!
  13. "That is very upsetting to hear"
  14. Actively listen
  15. "Its understandable that you're frustrated"