Free!Answer anunexpectedquestionIntroduceyourself toa newclientHave aninternalteams chatabout theclientTicketdash isup-to-datePrepare talkingpoints fortickets andtopics assignedto youIntroducea newpersonCoach SMsaboutexpectationsin the callClientsharespositivefeedbackHighlightopen ticketson thedashboardBackgroundis clear andfree ofdistractionsAsk ifthere areanyquestionsPresentpossibleresolutionsto problemsInitiatesmall talkabout theweatherAllattendeeshavecameras onTakeMeetingMinutesReviewtheagendaRSVP totheinvitationSend agendamore thanone hourbefore thecallSendMeetingMinuteswithin 2hours of callFree!Answer anunexpectedquestionIntroduceyourself toa newclientHave aninternalteams chatabout theclientTicketdash isup-to-datePrepare talkingpoints fortickets andtopics assignedto youIntroducea newpersonCoach SMsaboutexpectationsin the callClientsharespositivefeedbackHighlightopen ticketson thedashboardBackgroundis clear andfree ofdistractionsAsk ifthere areanyquestionsPresentpossibleresolutionsto problemsInitiatesmall talkabout theweatherAllattendeeshavecameras onTakeMeetingMinutesReviewtheagendaRSVP totheinvitationSend agendamore thanone hourbefore thecallSendMeetingMinuteswithin 2hours of call

Effective Meetings - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free!
  2. Answer an unexpected question
  3. Introduce yourself to a new client
  4. Have an internal teams chat about the client
  5. Ticket dash is up-to-date
  6. Prepare talking points for tickets and topics assigned to you
  7. Introduce a new person
  8. Coach SMs about expectations in the call
  9. Client shares positive feedback
  10. Highlight open tickets on the dashboard
  11. Background is clear and free of distractions
  12. Ask if there are any questions
  13. Present possible resolutions to problems
  14. Initiate small talk about the weather
  15. All attendees have cameras on
  16. Take Meeting Minutes
  17. Review the agenda
  18. RSVP to the invitation
  19. Send agenda more than one hour before the call
  20. Send Meeting Minutes within 2 hours of call