Free!Backgroundis clear andfree ofdistractionsSendMeetingMinuteswithin 2hours of callInitiatesmall talkabout theweatherAsk ifthere areanyquestionsIntroduceyourself toa newclientTakeMeetingMinutesAllattendeeshavecameras onPrepare talkingpoints fortickets andtopics assignedto youPresentpossibleresolutionsto problemsAnswer anunexpectedquestionTicketdash isup-to-dateHighlightopen ticketson thedashboardReviewtheagendaHave aninternalteams chatabout theclientSend agendamore thanone hourbefore thecallIntroducea newpersonClientsharespositivefeedbackCoach SMsaboutexpectationsin the callRSVP totheinvitationFree!Backgroundis clear andfree ofdistractionsSendMeetingMinuteswithin 2hours of callInitiatesmall talkabout theweatherAsk ifthere areanyquestionsIntroduceyourself toa newclientTakeMeetingMinutesAllattendeeshavecameras onPrepare talkingpoints fortickets andtopics assignedto youPresentpossibleresolutionsto problemsAnswer anunexpectedquestionTicketdash isup-to-dateHighlightopen ticketson thedashboardReviewtheagendaHave aninternalteams chatabout theclientSend agendamore thanone hourbefore thecallIntroducea newpersonClientsharespositivefeedbackCoach SMsaboutexpectationsin the callRSVP totheinvitation

Effective Meetings - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Free!
  2. Background is clear and free of distractions
  3. Send Meeting Minutes within 2 hours of call
  4. Initiate small talk about the weather
  5. Ask if there are any questions
  6. Introduce yourself to a new client
  7. Take Meeting Minutes
  8. All attendees have cameras on
  9. Prepare talking points for tickets and topics assigned to you
  10. Present possible resolutions to problems
  11. Answer an unexpected question
  12. Ticket dash is up-to-date
  13. Highlight open tickets on the dashboard
  14. Review the agenda
  15. Have an internal teams chat about the client
  16. Send agenda more than one hour before the call
  17. Introduce a new person
  18. Client shares positive feedback
  19. Coach SMs about expectations in the call
  20. RSVP to the invitation