Prepare talkingpoints fortickets andtopics assignedto youTicketdash isup-to-dateAsk ifthere areanyquestionsIntroducea newpersonSendMeetingMinuteswithin 2hours of callIntroduceyourself toa newclientBackgroundis clear andfree ofdistractionsAnswer anunexpectedquestionTakeMeetingMinutesHave aninternalteams chatabout theclientCoach SMsaboutexpectationsin the callAllattendeeshavecameras onRSVP totheinvitationHighlightopen ticketson thedashboardFree!Send agendamore thanone hourbefore thecallClientsharespositivefeedbackInitiatesmall talkabout theweatherPresentpossibleresolutionsto problemsReviewtheagendaPrepare talkingpoints fortickets andtopics assignedto youTicketdash isup-to-dateAsk ifthere areanyquestionsIntroducea newpersonSendMeetingMinuteswithin 2hours of callIntroduceyourself toa newclientBackgroundis clear andfree ofdistractionsAnswer anunexpectedquestionTakeMeetingMinutesHave aninternalteams chatabout theclientCoach SMsaboutexpectationsin the callAllattendeeshavecameras onRSVP totheinvitationHighlightopen ticketson thedashboardFree!Send agendamore thanone hourbefore thecallClientsharespositivefeedbackInitiatesmall talkabout theweatherPresentpossibleresolutionsto problemsReviewtheagenda

Effective Meetings - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Prepare talking points for tickets and topics assigned to you
  2. Ticket dash is up-to-date
  3. Ask if there are any questions
  4. Introduce a new person
  5. Send Meeting Minutes within 2 hours of call
  6. Introduce yourself to a new client
  7. Background is clear and free of distractions
  8. Answer an unexpected question
  9. Take Meeting Minutes
  10. Have an internal teams chat about the client
  11. Coach SMs about expectations in the call
  12. All attendees have cameras on
  13. RSVP to the invitation
  14. Highlight open tickets on the dashboard
  15. Free!
  16. Send agenda more than one hour before the call
  17. Client shares positive feedback
  18. Initiate small talk about the weather
  19. Present possible resolutions to problems
  20. Review the agenda