ReviewtheagendaIntroducea newpersonAnswer anunexpectedquestionIntroduceyourself toa newclientTicketdash isup-to-dateHighlightopen ticketson thedashboardPresentpossibleresolutionsto problemsSend agendamore thanone hourbefore thecallTakeMeetingMinutesSendMeetingMinuteswithin 2hours of callBackgroundis clear andfree ofdistractionsAllattendeeshavecameras onPrepare talkingpoints fortickets andtopics assignedto youClientsharespositivefeedbackRSVP totheinvitationHave aninternalteams chatabout theclientFree!Ask ifthere areanyquestionsCoach SMsaboutexpectationsin the callInitiatesmall talkabout theweatherReviewtheagendaIntroducea newpersonAnswer anunexpectedquestionIntroduceyourself toa newclientTicketdash isup-to-dateHighlightopen ticketson thedashboardPresentpossibleresolutionsto problemsSend agendamore thanone hourbefore thecallTakeMeetingMinutesSendMeetingMinuteswithin 2hours of callBackgroundis clear andfree ofdistractionsAllattendeeshavecameras onPrepare talkingpoints fortickets andtopics assignedto youClientsharespositivefeedbackRSVP totheinvitationHave aninternalteams chatabout theclientFree!Ask ifthere areanyquestionsCoach SMsaboutexpectationsin the callInitiatesmall talkabout theweather

Effective Meetings - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Review the agenda
  2. Introduce a new person
  3. Answer an unexpected question
  4. Introduce yourself to a new client
  5. Ticket dash is up-to-date
  6. Highlight open tickets on the dashboard
  7. Present possible resolutions to problems
  8. Send agenda more than one hour before the call
  9. Take Meeting Minutes
  10. Send Meeting Minutes within 2 hours of call
  11. Background is clear and free of distractions
  12. All attendees have cameras on
  13. Prepare talking points for tickets and topics assigned to you
  14. Client shares positive feedback
  15. RSVP to the invitation
  16. Have an internal teams chat about the client
  17. Free!
  18. Ask if there are any questions
  19. Coach SMs about expectations in the call
  20. Initiate small talk about the weather