TakeMeetingMinutesFree!Ask ifthere areanyquestionsIntroduceyourself toa newclientBackgroundis clear andfree ofdistractionsCoach SMsaboutexpectationsin the callSendMeetingMinuteswithin 2hours of callInitiatesmall talkabout theweatherAnswer anunexpectedquestionAllattendeeshavecameras onSend agendamore thanone hourbefore thecallHighlightopen ticketson thedashboardPresentpossibleresolutionsto problemsClientsharespositivefeedbackTicketdash isup-to-dateIntroducea newpersonReviewtheagendaRSVP totheinvitationHave aninternalteams chatabout theclientPrepare talkingpoints fortickets andtopics assignedto youTakeMeetingMinutesFree!Ask ifthere areanyquestionsIntroduceyourself toa newclientBackgroundis clear andfree ofdistractionsCoach SMsaboutexpectationsin the callSendMeetingMinuteswithin 2hours of callInitiatesmall talkabout theweatherAnswer anunexpectedquestionAllattendeeshavecameras onSend agendamore thanone hourbefore thecallHighlightopen ticketson thedashboardPresentpossibleresolutionsto problemsClientsharespositivefeedbackTicketdash isup-to-dateIntroducea newpersonReviewtheagendaRSVP totheinvitationHave aninternalteams chatabout theclientPrepare talkingpoints fortickets andtopics assignedto you

Effective Meetings - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take Meeting Minutes
  2. Free!
  3. Ask if there are any questions
  4. Introduce yourself to a new client
  5. Background is clear and free of distractions
  6. Coach SMs about expectations in the call
  7. Send Meeting Minutes within 2 hours of call
  8. Initiate small talk about the weather
  9. Answer an unexpected question
  10. All attendees have cameras on
  11. Send agenda more than one hour before the call
  12. Highlight open tickets on the dashboard
  13. Present possible resolutions to problems
  14. Client shares positive feedback
  15. Ticket dash is up-to-date
  16. Introduce a new person
  17. Review the agenda
  18. RSVP to the invitation
  19. Have an internal teams chat about the client
  20. Prepare talking points for tickets and topics assigned to you