SendMeetingMinuteswithin 2hours of callIntroducea newpersonClientsharespositivefeedbackPrepare talkingpoints fortickets andtopics assignedto youHave aninternalteams chatabout theclientAnswer anunexpectedquestionCoach SMsaboutexpectationsin the callBackgroundis clear andfree ofdistractionsTicketdash isup-to-dateHighlightopen ticketson thedashboardInitiatesmall talkabout theweatherSend agendamore thanone hourbefore thecallTakeMeetingMinutesAsk ifthere areanyquestionsRSVP totheinvitationPresentpossibleresolutionsto problemsReviewtheagendaIntroduceyourself toa newclientAllattendeeshavecameras onFree!SendMeetingMinuteswithin 2hours of callIntroducea newpersonClientsharespositivefeedbackPrepare talkingpoints fortickets andtopics assignedto youHave aninternalteams chatabout theclientAnswer anunexpectedquestionCoach SMsaboutexpectationsin the callBackgroundis clear andfree ofdistractionsTicketdash isup-to-dateHighlightopen ticketson thedashboardInitiatesmall talkabout theweatherSend agendamore thanone hourbefore thecallTakeMeetingMinutesAsk ifthere areanyquestionsRSVP totheinvitationPresentpossibleresolutionsto problemsReviewtheagendaIntroduceyourself toa newclientAllattendeeshavecameras onFree!

Effective Meetings - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send Meeting Minutes within 2 hours of call
  2. Introduce a new person
  3. Client shares positive feedback
  4. Prepare talking points for tickets and topics assigned to you
  5. Have an internal teams chat about the client
  6. Answer an unexpected question
  7. Coach SMs about expectations in the call
  8. Background is clear and free of distractions
  9. Ticket dash is up-to-date
  10. Highlight open tickets on the dashboard
  11. Initiate small talk about the weather
  12. Send agenda more than one hour before the call
  13. Take Meeting Minutes
  14. Ask if there are any questions
  15. RSVP to the invitation
  16. Present possible resolutions to problems
  17. Review the agenda
  18. Introduce yourself to a new client
  19. All attendees have cameras on
  20. Free!