Ticketdash isup-to-dateIntroduceyourself toa newclientInitiatesmall talkabout theweatherSend agendamore thanone hourbefore thecallRSVP totheinvitationBackgroundis clear andfree ofdistractionsHighlightopen ticketson thedashboardCoach SMsaboutexpectationsin the callReviewtheagendaAsk ifthere areanyquestionsPresentpossibleresolutionsto problemsAnswer anunexpectedquestionAllattendeeshavecameras onFree!Prepare talkingpoints fortickets andtopics assignedto youClientsharespositivefeedbackSendMeetingMinuteswithin 2hours of callHave aninternalteams chatabout theclientIntroducea newpersonTakeMeetingMinutesTicketdash isup-to-dateIntroduceyourself toa newclientInitiatesmall talkabout theweatherSend agendamore thanone hourbefore thecallRSVP totheinvitationBackgroundis clear andfree ofdistractionsHighlightopen ticketson thedashboardCoach SMsaboutexpectationsin the callReviewtheagendaAsk ifthere areanyquestionsPresentpossibleresolutionsto problemsAnswer anunexpectedquestionAllattendeeshavecameras onFree!Prepare talkingpoints fortickets andtopics assignedto youClientsharespositivefeedbackSendMeetingMinuteswithin 2hours of callHave aninternalteams chatabout theclientIntroducea newpersonTakeMeetingMinutes

Effective Meetings - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ticket dash is up-to-date
  2. Introduce yourself to a new client
  3. Initiate small talk about the weather
  4. Send agenda more than one hour before the call
  5. RSVP to the invitation
  6. Background is clear and free of distractions
  7. Highlight open tickets on the dashboard
  8. Coach SMs about expectations in the call
  9. Review the agenda
  10. Ask if there are any questions
  11. Present possible resolutions to problems
  12. Answer an unexpected question
  13. All attendees have cameras on
  14. Free!
  15. Prepare talking points for tickets and topics assigned to you
  16. Client shares positive feedback
  17. Send Meeting Minutes within 2 hours of call
  18. Have an internal teams chat about the client
  19. Introduce a new person
  20. Take Meeting Minutes