Ticketdash isup-to-dateSend agendamore thanone hourbefore thecallHighlightopen ticketson thedashboardSendMeetingMinuteswithin 2hours of callAllattendeeshavecameras onIntroduceyourself toa newclientCoach SMsaboutexpectationsin the callIntroducea newpersonPresentpossibleresolutionsto problemsTakeMeetingMinutesFree!Have aninternalteams chatabout theclientPrepare talkingpoints fortickets andtopics assignedto youAsk ifthere areanyquestionsRSVP totheinvitationInitiatesmall talkabout theweatherReviewtheagendaClientsharespositivefeedbackAnswer anunexpectedquestionBackgroundis clear andfree ofdistractionsTicketdash isup-to-dateSend agendamore thanone hourbefore thecallHighlightopen ticketson thedashboardSendMeetingMinuteswithin 2hours of callAllattendeeshavecameras onIntroduceyourself toa newclientCoach SMsaboutexpectationsin the callIntroducea newpersonPresentpossibleresolutionsto problemsTakeMeetingMinutesFree!Have aninternalteams chatabout theclientPrepare talkingpoints fortickets andtopics assignedto youAsk ifthere areanyquestionsRSVP totheinvitationInitiatesmall talkabout theweatherReviewtheagendaClientsharespositivefeedbackAnswer anunexpectedquestionBackgroundis clear andfree ofdistractions

Effective Meetings - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ticket dash is up-to-date
  2. Send agenda more than one hour before the call
  3. Highlight open tickets on the dashboard
  4. Send Meeting Minutes within 2 hours of call
  5. All attendees have cameras on
  6. Introduce yourself to a new client
  7. Coach SMs about expectations in the call
  8. Introduce a new person
  9. Present possible resolutions to problems
  10. Take Meeting Minutes
  11. Free!
  12. Have an internal teams chat about the client
  13. Prepare talking points for tickets and topics assigned to you
  14. Ask if there are any questions
  15. RSVP to the invitation
  16. Initiate small talk about the weather
  17. Review the agenda
  18. Client shares positive feedback
  19. Answer an unexpected question
  20. Background is clear and free of distractions