ActivelylistenOffersupport"Can youtell me alittle moreabout that""That isveryupsettingto hear"Ask someone howtheir day is goingwhile noticing theirbody languageand facialexpressions.I canunderstandwhy thatwould beupsetting.Oh no!That’s awful!Did you wantto talk moreabout it?Appropriatetone ofvoice"Itsunderstandablethat you'refrustrated""Thatsoundsreallychallenging""You musthave feltso..."Free!NojudgementThatwouldfrustrateme tooAcknowledgetheir feelings  ActivelylistenOffersupport"Can youtell me alittle moreabout that""That isveryupsettingto hear"Ask someone howtheir day is goingwhile noticing theirbody languageand facialexpressions.I canunderstandwhy thatwould beupsetting.Oh no!That’s awful!Did you wantto talk moreabout it?Appropriatetone ofvoice"Itsunderstandablethat you'refrustrated""Thatsoundsreallychallenging""You musthave feltso..."Free!NojudgementThatwouldfrustrateme tooAcknowledgetheir feelings  

Empathy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Actively listen
  2. Offer support
  3. "Can you tell me a little more about that"
  4. "That is very upsetting to hear"
  5. Ask someone how their day is going while noticing their body language and facial expressions.
  6. I can understand why that would be upsetting.
  7. Oh no! That’s awful! Did you want to talk more about it?
  8. Appropriate tone of voice
  9. "Its understandable that you're frustrated"
  10. "That sounds really challenging"
  11. "You must have felt so..."
  12. Free!
  13. No judgement
  14. That would frustrate me too
  15. Acknowledge their feelings