Offersupport"Itsunderstandablethat you'refrustrated"Nojudgement"Thatsoundsreallychallenging""That isveryupsettingto hear"Acknowledgetheir feelingsI canunderstandwhy thatwould beupsetting."You musthave feltso..."  "Can youtell me alittle moreabout that"Thatwouldfrustrateme tooActivelylistenAsk someone howtheir day is goingwhile noticing theirbody languageand facialexpressions.Free!Appropriatetone ofvoiceOh no!That’s awful!Did you wantto talk moreabout it?Offersupport"Itsunderstandablethat you'refrustrated"Nojudgement"Thatsoundsreallychallenging""That isveryupsettingto hear"Acknowledgetheir feelingsI canunderstandwhy thatwould beupsetting."You musthave feltso..."  "Can youtell me alittle moreabout that"Thatwouldfrustrateme tooActivelylistenAsk someone howtheir day is goingwhile noticing theirbody languageand facialexpressions.Free!Appropriatetone ofvoiceOh no!That’s awful!Did you wantto talk moreabout it?

Empathy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offer support
  2. "Its understandable that you're frustrated"
  4. No judgement
  5. "That sounds really challenging"
  9. "That is very upsetting to hear"
  10. Acknowledge their feelings
  11. I can understand why that would be upsetting.
  12. "You must have felt so..."
  14. "Can you tell me a little more about that"
  15. That would frustrate me too
  16. Actively listen
  17. Ask someone how their day is going while noticing their body language and facial expressions.
  18. Free!
  19. Appropriate tone of voice
  20. Oh no! That’s awful! Did you want to talk more about it?