(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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N-Attend one online webinar (check with KT
B-Encourage a customer who request to cx into rebooking to another sailing instead of cx.
B-Book a NCL Cruise
N-Clear all pending options by the end of the week on any given week
B-Upsell a customer to a higher cabin grade
I-follow up minimum 6 quotes sent every week
I-8 deposited booking per day
I-Receive a positive review from a customer
N-Book & Deposit a Viking, Ponant or Paul Gauguin - Tahiti
I-Accomplish a new goal set with your team leader within the month.
N-100% Office Attendance for the month
G-Minimum of 20 missed calls for the month (check with TL at the end of month)
G-Complete one CLIA training module or one cruise line online training
B-Upsell a customer to a higher fare with additional inclusions, such as Princess Plus, All Perks, or Have It All
G-Has no booking on Accounts’ 3rd party email for the whole month