SolicitationwarningUpdatePhoneVoicemailFailedPIICasinoCrashPotentialRGconcernTradingLimitsPA ManualverificationSomeonementionsthe wordfreeKYCPOACxrequestsa refundBetincorrectlysettledMisreadingpromoMentioningofscammingMentionsbirthdaybetAgent nottrained incasinoLAverificationDuplicateaccountPermanentsuspensionKYCSSNEscalatedto fraudMentionsloyaltyE-CommerceEscalationUpdateEmailSolicitationwarningUpdatePhoneVoicemailFailedPIICasinoCrashPotentialRGconcernTradingLimitsPA ManualverificationSomeonementionsthe wordfreeKYCPOACxrequestsa refundBetincorrectlysettledMisreadingpromoMentioningofscammingMentionsbirthdaybetAgent nottrained incasinoLAverificationDuplicateaccountPermanentsuspensionKYCSSNEscalatedto fraudMentionsloyaltyE-CommerceEscalationUpdateEmail

CASES - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Solicitation warning
  2. Update Phone
  3. Voicemail
  4. Failed PII
  5. Casino Crash
  6. Potential RG concern
  7. Trading Limits
  8. PA Manual verification
  9. Someone mentions the word free
  10. KYC POA
  11. Cx requests a refund
  12. Bet incorrectly settled
  13. Misreading promo
  14. Mentioning of scamming
  15. Mentions birthday bet
  16. Agent not trained in casino
  17. LA verification
  18. Duplicate account
  19. Permanent suspension
  20. KYC SSN
  21. Escalated to fraud
  22. Mentions loyalty
  23. E-Commerce Escalation
  24. Update Email