KYCPOASolicitationwarningMentionsloyaltyE-CommerceEscalationKYCSSNDuplicateaccountMentionsbirthdaybetPA ManualverificationPermanentsuspensionSomeonementionsthe wordfreeMentioningofscammingLAverificationCasinoCrashEscalatedto fraudBetincorrectlysettledFailedPIIVoicemailUpdatePhoneMisreadingpromoTradingLimitsCxrequestsa refundUpdateEmailPotentialRGconcernAgent nottrained incasinoKYCPOASolicitationwarningMentionsloyaltyE-CommerceEscalationKYCSSNDuplicateaccountMentionsbirthdaybetPA ManualverificationPermanentsuspensionSomeonementionsthe wordfreeMentioningofscammingLAverificationCasinoCrashEscalatedto fraudBetincorrectlysettledFailedPIIVoicemailUpdatePhoneMisreadingpromoTradingLimitsCxrequestsa refundUpdateEmailPotentialRGconcernAgent nottrained incasino

CASES - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. KYC POA
  2. Solicitation warning
  3. Mentions loyalty
  4. E-Commerce Escalation
  5. KYC SSN
  6. Duplicate account
  7. Mentions birthday bet
  8. PA Manual verification
  9. Permanent suspension
  10. Someone mentions the word free
  11. Mentioning of scamming
  12. LA verification
  13. Casino Crash
  14. Escalated to fraud
  15. Bet incorrectly settled
  16. Failed PII
  17. Voicemail
  18. Update Phone
  19. Misreading promo
  20. Trading Limits
  21. Cx requests a refund
  22. Update Email
  23. Potential RG concern
  24. Agent not trained in casino