LA verification Someone mentions the word free Mentions loyalty Potential RG concern Bet incorrectly settled PA Manual verification Update Email KYC SSN Cx requests a refund Update Phone Solicitation warning Permanent suspension Escalated to fraud Misreading promo E- Commerce Escalation Mentioning of scamming Duplicate account Mentions birthday bet Casino Crash Failed PII Trading Limits Voicemail Agent not trained in casino KYC POA LA verification Someone mentions the word free Mentions loyalty Potential RG concern Bet incorrectly settled PA Manual verification Update Email KYC SSN Cx requests a refund Update Phone Solicitation warning Permanent suspension Escalated to fraud Misreading promo E- Commerce Escalation Mentioning of scamming Duplicate account Mentions birthday bet Casino Crash Failed PII Trading Limits Voicemail Agent not trained in casino KYC POA
CASES - Call List
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
LA
verification
Someone
mentions
the word
free
Mentions
loyalty
Potential
RG
concern
Bet
incorrectly
settled
PA Manual
verification
Update
Email
KYC
SSN
Cx
requests
a refund
Update
Phone
Solicitation
warning
Permanent
suspension
Escalated
to fraud
Misreading
promo
E-Commerce Escalation
Mentioning
of
scamming
Duplicate
account
Mentions
birthday
bet
Casino
Crash
Failed
PII
Trading
Limits
Voicemail
Agent not
trained in
casino
KYC
POA