KYC POA Solicitation warning Mentions loyalty E- Commerce Escalation KYC SSN Duplicate account Mentions birthday bet PA Manual verification Permanent suspension Someone mentions the word free Mentioning of scamming LA verification Casino Crash Escalated to fraud Bet incorrectly settled Failed PII Voicemail Update Phone Misreading promo Trading Limits Cx requests a refund Update Email Potential RG concern Agent not trained in casino KYC POA Solicitation warning Mentions loyalty E- Commerce Escalation KYC SSN Duplicate account Mentions birthday bet PA Manual verification Permanent suspension Someone mentions the word free Mentioning of scamming LA verification Casino Crash Escalated to fraud Bet incorrectly settled Failed PII Voicemail Update Phone Misreading promo Trading Limits Cx requests a refund Update Email Potential RG concern Agent not trained in casino
CASES - Call List
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
KYC
POA
Solicitation
warning
Mentions
loyalty
E-Commerce Escalation
KYC
SSN
Duplicate
account
Mentions
birthday
bet
PA Manual
verification
Permanent
suspension
Someone
mentions
the word
free
Mentioning
of
scamming
LA
verification
Casino
Crash
Escalated
to fraud
Bet
incorrectly
settled
Failed
PII
Voicemail
Update
Phone
Misreading
promo
Trading
Limits
Cx
requests
a refund
Update
Email
Potential
RG
concern
Agent not
trained in
casino