BuildingRapportTrust-Building FeedbackEncouragementSupportiveTouchOpen-EndedQuestionsPatientEducationClarificationPatientEducationReflectiveListeningValidatingFeelingsAsking forClarificationTherapeuticSilence EmpathyEmotionalSupportActiveListeningFamilyInvolvementNonjudgmentalAttitudeSummarizingCulturalSensitivity NonverbalCommunicationSettingBoundariesAddressingFearsReflectionBuildingRapportTrust-Building FeedbackEncouragementSupportiveTouchOpen-EndedQuestionsPatientEducationClarificationPatientEducationReflectiveListeningValidatingFeelingsAsking forClarificationTherapeuticSilence EmpathyEmotionalSupportActiveListeningFamilyInvolvementNonjudgmentalAttitudeSummarizingCulturalSensitivity NonverbalCommunicationSettingBoundariesAddressingFearsReflection

Therapeutic Communication - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Building Rapport
  2. Trust-Building
  3. Feedback
  4. Encouragement
  5. Supportive Touch
  6. Open-Ended Questions
  7. Patient Education
  8. Clarification
  9. Patient Education
  10. Reflective Listening
  11. Validating Feelings
  12. Asking for Clarification
  13. Therapeutic Silence
  14. Empathy
  15. Emotional Support
  16. Active Listening
  17. Family Involvement
  18. Nonjudgmental Attitude
  19. Summarizing
  20. Cultural Sensitivity
  21. Nonverbal Communication
  22. Setting Boundaries
  23. Addressing Fears
  24. Reflection