CulturalSensitivity EmotionalSupportFamilyInvolvementEncouragementSettingBoundariesPatientEducationTherapeuticSilence NonverbalCommunicationClarificationReflectionFeedbackReflectiveListeningPatientEducationTrust-Building SupportiveTouchEmpathyAddressingFearsSummarizingActiveListeningAsking forClarificationBuildingRapportValidatingFeelingsNonjudgmentalAttitudeOpen-EndedQuestionsCulturalSensitivity EmotionalSupportFamilyInvolvementEncouragementSettingBoundariesPatientEducationTherapeuticSilence NonverbalCommunicationClarificationReflectionFeedbackReflectiveListeningPatientEducationTrust-Building SupportiveTouchEmpathyAddressingFearsSummarizingActiveListeningAsking forClarificationBuildingRapportValidatingFeelingsNonjudgmentalAttitudeOpen-EndedQuestions

Therapeutic Communication - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cultural Sensitivity
  2. Emotional Support
  3. Family Involvement
  4. Encouragement
  5. Setting Boundaries
  6. Patient Education
  7. Therapeutic Silence
  8. Nonverbal Communication
  9. Clarification
  10. Reflection
  11. Feedback
  12. Reflective Listening
  13. Patient Education
  14. Trust-Building
  15. Supportive Touch
  16. Empathy
  17. Addressing Fears
  18. Summarizing
  19. Active Listening
  20. Asking for Clarification
  21. Building Rapport
  22. Validating Feelings
  23. Nonjudgmental Attitude
  24. Open-Ended Questions