PatientEducationFeedbackNonverbalCommunicationSummarizingSupportiveTouchSettingBoundariesEmotionalSupportValidatingFeelingsTherapeuticSilence Open-EndedQuestionsReflectiveListeningEmpathyAsking forClarificationReflectionEncouragementCulturalSensitivity AddressingFearsNonjudgmentalAttitudePatientEducationActiveListeningFamilyInvolvementTrust-Building ClarificationBuildingRapportPatientEducationFeedbackNonverbalCommunicationSummarizingSupportiveTouchSettingBoundariesEmotionalSupportValidatingFeelingsTherapeuticSilence Open-EndedQuestionsReflectiveListeningEmpathyAsking forClarificationReflectionEncouragementCulturalSensitivity AddressingFearsNonjudgmentalAttitudePatientEducationActiveListeningFamilyInvolvementTrust-Building ClarificationBuildingRapport

Therapeutic Communication - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient Education
  2. Feedback
  3. Nonverbal Communication
  4. Summarizing
  5. Supportive Touch
  6. Setting Boundaries
  7. Emotional Support
  8. Validating Feelings
  9. Therapeutic Silence
  10. Open-Ended Questions
  11. Reflective Listening
  12. Empathy
  13. Asking for Clarification
  14. Reflection
  15. Encouragement
  16. Cultural Sensitivity
  17. Addressing Fears
  18. Nonjudgmental Attitude
  19. Patient Education
  20. Active Listening
  21. Family Involvement
  22. Trust-Building
  23. Clarification
  24. Building Rapport