SettingBoundariesNonjudgmentalAttitudeCulturalSensitivity SupportiveTouchOpen-EndedQuestionsValidatingFeelingsFamilyInvolvementTrust-Building SummarizingPatientEducationFeedbackActiveListeningAsking forClarificationClarificationTherapeuticSilence ReflectiveListeningEmotionalSupportPatientEducationNonverbalCommunicationReflectionEncouragementAddressingFearsEmpathyBuildingRapportSettingBoundariesNonjudgmentalAttitudeCulturalSensitivity SupportiveTouchOpen-EndedQuestionsValidatingFeelingsFamilyInvolvementTrust-Building SummarizingPatientEducationFeedbackActiveListeningAsking forClarificationClarificationTherapeuticSilence ReflectiveListeningEmotionalSupportPatientEducationNonverbalCommunicationReflectionEncouragementAddressingFearsEmpathyBuildingRapport

Therapeutic Communication - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Setting Boundaries
  2. Nonjudgmental Attitude
  3. Cultural Sensitivity
  4. Supportive Touch
  5. Open-Ended Questions
  6. Validating Feelings
  7. Family Involvement
  8. Trust-Building
  9. Summarizing
  10. Patient Education
  11. Feedback
  12. Active Listening
  13. Asking for Clarification
  14. Clarification
  15. Therapeutic Silence
  16. Reflective Listening
  17. Emotional Support
  18. Patient Education
  19. Nonverbal Communication
  20. Reflection
  21. Encouragement
  22. Addressing Fears
  23. Empathy
  24. Building Rapport