Clientupsetabout waittimeClientrequestscurbsideserviceThe "justneeds to talkto doctor for5 min" clientYou areasked,"Have y'allbeen busy?"Catloose, nocarrierEmergencywork-inisn't anemergencyNew patient,late toappointment,no recordsClientknockingon/trying toopen doorbefore openingYou gotthe TMIclientClient askswhere therestroom isStaffmemberhas mentalbreakdownSomeonehangs upon you onthe phoneClient comesto drive thrubut Rx notready yetSomeonecurses atyou on thephone or inpersonA pet leavesa surprise onthe floor thatyou have toclean upClientcomplainsabout thepriceAllreceptionistsare busy andsomeone is inthe drive thruAnotherclinic issending yousomethingAnimallooseoutsideSomeonecalls forsame dayappointmentExtra petbrought forappointmentUh oh,someoneis being aKarenClientdoesn'tanswertheir phoneClientcomes into buyfoodClientupsetabout waittimeClientrequestscurbsideserviceThe "justneeds to talkto doctor for5 min" clientYou areasked,"Have y'allbeen busy?"Catloose, nocarrierEmergencywork-inisn't anemergencyNew patient,late toappointment,no recordsClientknockingon/trying toopen doorbefore openingYou gotthe TMIclientClient askswhere therestroom isStaffmemberhas mentalbreakdownSomeonehangs upon you onthe phoneClient comesto drive thrubut Rx notready yetSomeonecurses atyou on thephone or inpersonA pet leavesa surprise onthe floor thatyou have toclean upClientcomplainsabout thepriceAllreceptionistsare busy andsomeone is inthe drive thruAnotherclinic issending yousomethingAnimallooseoutsideSomeonecalls forsame dayappointmentExtra petbrought forappointmentUh oh,someoneis being aKarenClientdoesn'tanswertheir phoneClientcomes into buyfood

Veterinary Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client upset about wait time
  2. Client requests curbside service
  3. The "just needs to talk to doctor for 5 min" client
  4. You are asked, "Have y'all been busy?"
  5. Cat loose, no carrier
  6. Emergency work-in isn't an emergency
  7. New patient, late to appointment, no records
  8. Client knocking on/trying to open door before opening
  9. You got the TMI client
  10. Client asks where the restroom is
  11. Staff member has mental breakdown
  12. Someone hangs up on you on the phone
  13. Client comes to drive thru but Rx not ready yet
  14. Someone curses at you on the phone or in person
  15. A pet leaves a surprise on the floor that you have to clean up
  16. Client complains about the price
  17. All receptionists are busy and someone is in the drive thru
  18. Another clinic is sending you something
  19. Animal loose outside
  20. Someone calls for same day appointment
  21. Extra pet brought for appointment
  22. Uh oh, someone is being a Karen
  23. Client doesn't answer their phone
  24. Client comes in to buy food