Utilized EPSSto followproper process(provideprocess link)ProvidedproperCBE onNLProbedforUPDAsked alluniquequestionsprompted bySidekick on aNL callAttachedan EL noteand Diaryto a claimCompleted3-way callwith ashopProperlytransferredmedicalprovider toNMUVerifiedcaller(state infoused)Read textopt-inverbatimAsked allappropriateDTE basedon POIDeliveredscene lossmessagingDocumentedwhy ReferralHub was notcompleted ona new lossCorrectlysetupReferral Hubfor PEGFiled aNewLossProperlyset arentalUsedshop notfoundtemplateCorrectlysetupReferral Hubfor a shopProbed foranddocumentedinjuriesProvidedproperCBE on anEL claimProperlyset atowReadReferral HubscriptingcompletelyverbatimProbedfor calleremail on anew lossProperlytransferred callerto homeowner'sunderwriter ORaccurately filedHomeowner's NLRelayedrecordedlinemessagingValidatedpolicy(state infoused)Utilized EPSSto followproper process(provideprocess link)ProvidedproperCBE onNLProbedforUPDAsked alluniquequestionsprompted bySidekick on aNL callAttachedan EL noteand Diaryto a claimCompleted3-way callwith ashopProperlytransferredmedicalprovider toNMUVerifiedcaller(state infoused)Read textopt-inverbatimAsked allappropriateDTE basedon POIDeliveredscene lossmessagingDocumentedwhy ReferralHub was notcompleted ona new lossCorrectlysetupReferral Hubfor PEGFiled aNewLossProperlyset arentalUsedshop notfoundtemplateCorrectlysetupReferral Hubfor a shopProbed foranddocumentedinjuriesProvidedproperCBE on anEL claimProperlyset atowReadReferral HubscriptingcompletelyverbatimProbedfor calleremail on anew lossProperlytransferred callerto homeowner'sunderwriter ORaccurately filedHomeowner's NLRelayedrecordedlinemessagingValidatedpolicy(state infoused)

Accuracy Bingo 🌟 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Utilized EPSS to follow proper process (provide process link)
  2. Provided proper CBE on NL
  3. Probed for UPD
  4. Asked all unique questions prompted by Sidekick on a NL call
  5. Attached an EL note and Diary to a claim
  6. Completed 3-way call with a shop
  7. Properly transferred medical provider to NMU
  8. Verified caller (state info used)
  9. Read text opt-in verbatim
  10. Asked all appropriate DTE based on POI
  11. Delivered scene loss messaging
  12. Documented why Referral Hub was not completed on a new loss
  13. Correctly setup Referral Hub for PEG
  14. Filed a New Loss
  15. Properly set a rental
  16. Used shop not found template
  17. Correctly setup Referral Hub for a shop
  18. Probed for and documented injuries
  19. Provided proper CBE on an EL claim
  20. Properly set a tow
  21. Read Referral Hub scripting completely verbatim
  22. Probed for caller email on a new loss
  23. Properly transferred caller to homeowner's underwriter OR accurately filed Homeowner's NL
  24. Relayed recorded line messaging
  25. Validated policy (state info used)