Filed aNewLossAttachedan EL noteand Diaryto a claimVerifiedcaller(state infoused)Validatedpolicy(state infoused)ProbedforUPDDeliveredscene lossmessagingAsked allappropriateDTE basedon POIProperlytransferred callerto homeowner'sunderwriter ORaccurately filedHomeowner's NLProperlyset atowProperlyset arentalUsedshop notfoundtemplateReadReferral HubscriptingcompletelyverbatimRelayedrecordedlinemessagingCorrectlysetupReferral Hubfor a shopProvidedproperCBE onNLProvidedproperCBE on anEL claimCompleted3-way callwith ashopAsked alluniquequestionsprompted bySidekick on aNL callUtilized EPSSto followproper process(provideprocess link)Documentedwhy ReferralHub was notcompleted ona new lossProbed foranddocumentedinjuriesProperlytransferredmedicalprovider toNMUProbedfor calleremail on anew lossRead textopt-inverbatimCorrectlysetupReferral Hubfor PEGFiled aNewLossAttachedan EL noteand Diaryto a claimVerifiedcaller(state infoused)Validatedpolicy(state infoused)ProbedforUPDDeliveredscene lossmessagingAsked allappropriateDTE basedon POIProperlytransferred callerto homeowner'sunderwriter ORaccurately filedHomeowner's NLProperlyset atowProperlyset arentalUsedshop notfoundtemplateReadReferral HubscriptingcompletelyverbatimRelayedrecordedlinemessagingCorrectlysetupReferral Hubfor a shopProvidedproperCBE onNLProvidedproperCBE on anEL claimCompleted3-way callwith ashopAsked alluniquequestionsprompted bySidekick on aNL callUtilized EPSSto followproper process(provideprocess link)Documentedwhy ReferralHub was notcompleted ona new lossProbed foranddocumentedinjuriesProperlytransferredmedicalprovider toNMUProbedfor calleremail on anew lossRead textopt-inverbatimCorrectlysetupReferral Hubfor PEG

Accuracy Bingo 🌟 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Filed a New Loss
  2. Attached an EL note and Diary to a claim
  3. Verified caller (state info used)
  4. Validated policy (state info used)
  5. Probed for UPD
  6. Delivered scene loss messaging
  7. Asked all appropriate DTE based on POI
  8. Properly transferred caller to homeowner's underwriter OR accurately filed Homeowner's NL
  9. Properly set a tow
  10. Properly set a rental
  11. Used shop not found template
  12. Read Referral Hub scripting completely verbatim
  13. Relayed recorded line messaging
  14. Correctly setup Referral Hub for a shop
  15. Provided proper CBE on NL
  16. Provided proper CBE on an EL claim
  17. Completed 3-way call with a shop
  18. Asked all unique questions prompted by Sidekick on a NL call
  19. Utilized EPSS to follow proper process (provide process link)
  20. Documented why Referral Hub was not completed on a new loss
  21. Probed for and documented injuries
  22. Properly transferred medical provider to NMU
  23. Probed for caller email on a new loss
  24. Read text opt-in verbatim
  25. Correctly setup Referral Hub for PEG