CorrectlysetupReferral Hubfor PEGAsked alluniquequestionsprompted bySidekick on aNL callDeliveredscene lossmessagingReadReferral HubscriptingcompletelyverbatimAttachedan EL noteand Diaryto a claimFiled aNewLossProbed foranddocumentedinjuriesVerifiedcaller(state infoused)ProbedforUPDRead textopt-inverbatimCorrectlysetupReferral Hubfor a shopProvidedproperCBE onNLUtilized EPSSto followproper process(provideprocess link)Properlytransferred callerto homeowner'sunderwriter ORaccurately filedHomeowner's NLProperlytransferredmedicalprovider toNMUCompleted3-way callwith ashopProbedfor calleremail on anew lossProperlyset arentalUsedshop notfoundtemplateRelayedrecordedlinemessagingProperlyset atowDocumentedwhy ReferralHub was notcompleted ona new lossValidatedpolicy(state infoused)Asked allappropriateDTE basedon POIProvidedproperCBE on anEL claimCorrectlysetupReferral Hubfor PEGAsked alluniquequestionsprompted bySidekick on aNL callDeliveredscene lossmessagingReadReferral HubscriptingcompletelyverbatimAttachedan EL noteand Diaryto a claimFiled aNewLossProbed foranddocumentedinjuriesVerifiedcaller(state infoused)ProbedforUPDRead textopt-inverbatimCorrectlysetupReferral Hubfor a shopProvidedproperCBE onNLUtilized EPSSto followproper process(provideprocess link)Properlytransferred callerto homeowner'sunderwriter ORaccurately filedHomeowner's NLProperlytransferredmedicalprovider toNMUCompleted3-way callwith ashopProbedfor calleremail on anew lossProperlyset arentalUsedshop notfoundtemplateRelayedrecordedlinemessagingProperlyset atowDocumentedwhy ReferralHub was notcompleted ona new lossValidatedpolicy(state infoused)Asked allappropriateDTE basedon POIProvidedproperCBE on anEL claim

Accuracy Bingo 🌟 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Correctly setup Referral Hub for PEG
  2. Asked all unique questions prompted by Sidekick on a NL call
  3. Delivered scene loss messaging
  4. Read Referral Hub scripting completely verbatim
  5. Attached an EL note and Diary to a claim
  6. Filed a New Loss
  7. Probed for and documented injuries
  8. Verified caller (state info used)
  9. Probed for UPD
  10. Read text opt-in verbatim
  11. Correctly setup Referral Hub for a shop
  12. Provided proper CBE on NL
  13. Utilized EPSS to follow proper process (provide process link)
  14. Properly transferred caller to homeowner's underwriter OR accurately filed Homeowner's NL
  15. Properly transferred medical provider to NMU
  16. Completed 3-way call with a shop
  17. Probed for caller email on a new loss
  18. Properly set a rental
  19. Used shop not found template
  20. Relayed recorded line messaging
  21. Properly set a tow
  22. Documented why Referral Hub was not completed on a new loss
  23. Validated policy (state info used)
  24. Asked all appropriate DTE based on POI
  25. Provided proper CBE on an EL claim