(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Receive one STAY mention
Mopped the lobby (you, not facilities)
Gave directions to a guest
Heard "I can get it cheaper online"
Compliment a guest
Made a ticket for maintenance due to a guest complaint
Upgraded a KXTD bc they're oversold
Mr. Patel Scam Call
Used H.E.A.R.T.
Guest sneaks in pet without paying fee
Guest at/called the wrong Hotel
Offered a departing guest bottled water
Free!
Granted a late check out request
Cleaned a spill or mess you didn't make
Helped a team member from another department
Did something nice for a coworker
Heard the words "I'm a Diamond Member"
Enroll 5 guests in Hilton Honors
Checked in a guest early
Was nice to a rude guest
Gave a discount to a guest that wouldn't book at BAR Rate