(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Compliment a guest
Upgraded a KXTD bc they're oversold
Guest at/called the wrong Hotel
Offered a departing guest bottled water
Cleaned a spill or mess you didn't make
Was nice to a rude guest
Mr. Patel Scam Call
Mopped the lobby (you, not facilities)
Offered to help a guest with luggage
Heard the words "I'm a Diamond Member"
Checked in a guest early
Helped a team member from another department
Enroll 5 guests in Hilton Honors
Free!
Granted a late check out request
Used H.E.A.R.T.
Made a new key for a guest
Gave directions to a guest
Heard "I can get it cheaper online"
Did something nice for a coworker
Receive one STAY mention
Thank 5 guests for being Hilton Honors Members
Gave a discount to a guest that wouldn't book at BAR Rate
Made a ticket for maintenance due to a guest complaint
