(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Helped a team member from another department
Receive one STAY mention
Guest sneaks in pet without paying fee
Was nice to a rude guest
Offered to help a guest with luggage
Cleaned a spill or mess you didn't make
Enroll 5 guests in Hilton Honors
Did something nice for a coworker
Compliment a guest
Heard the words "I'm a Diamond Member"
Checked in a guest early
Gave directions to a guest
Mr. Patel Scam Call
Upgraded a KXTD bc they're oversold
Free!
Offered a departing guest bottled water
Guest at/called the wrong Hotel
Made a ticket for maintenance due to a guest complaint
Heard "I can get it cheaper online"
Thank 5 guests for being Hilton Honors Members
Made a new key for a guest
Used H.E.A.R.T.
Mopped the lobby (you, not facilities)
Granted a late check out request
Gave a discount to a guest that wouldn't book at BAR Rate
