(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Granted a late check out request
Guest at/called the wrong Hotel
Did something nice for a coworker
Heard "I can get it cheaper online"
Cleaned a spill or mess you didn't make
Was nice to a rude guest
Checked in a guest early
Enroll 5 guests in Hilton Honors
Offered a departing guest bottled water
Compliment a guest
Upgraded a KXTD bc they're oversold
Receive one STAY mention
Gave a discount to a guest that wouldn't book at BAR Rate
Helped a team member from another department
Mopped the lobby (you, not facilities)
Used H.E.A.R.T.
Made a new key for a guest
Mr. Patel Scam Call
Made a ticket for maintenance due to a guest complaint