(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Made a ticket for maintenance due to a guest complaint
Cleaned a spill or mess you didn't make
Guest sneaks in pet without paying fee
Guest at/called the wrong Hotel
Enroll 5 guests in Hilton Honors
Did something nice for a coworker
Mopped the lobby (you, not facilities)
Heard "I can get it cheaper online"
Was nice to a rude guest
Checked in a guest early
Heard the words "I'm a Diamond Member"
Receive one STAY mention
Made a new key for a guest
Mr. Patel Scam Call
Used H.E.A.R.T.
Compliment a guest
Granted a late check out request
Helped a team member from another department
Thank 5 guests for being Hilton Honors Members
Offered a departing guest bottled water
Upgraded a KXTD bc they're oversold
Gave directions to a guest
Gave a discount to a guest that wouldn't book at BAR Rate
