(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Offered to help a guest with luggage
Checked in a guest early
Gave directions to a guest
Guest at/called the wrong Hotel
Heard "I can get it cheaper online"
Mopped the lobby (you, not facilities)
Was nice to a rude guest
Receive one STAY mention
Did something nice for a coworker
Heard the words "I'm a Diamond Member"
Granted a late check out request
Cleaned a spill or mess you didn't make
Helped a team member from another department
Used H.E.A.R.T.
Gave a discount to a guest that wouldn't book at BAR Rate
Upgraded a KXTD bc they're oversold
Made a new key for a guest
Compliment a guest
Guest sneaks in pet without paying fee
Offered a departing guest bottled water
Mr. Patel Scam Call
Thank 5 guests for being Hilton Honors Members
Made a ticket for maintenance due to a guest complaint
