(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Offered a departing guest bottled water
Receive one STAY mention
Heard "I can get it cheaper online"
Guest at/called the wrong Hotel
Gave a discount to a guest that wouldn't book at BAR Rate
Guest sneaks in pet without paying fee
Granted a late check out request
Compliment a guest
Mr. Patel Scam Call
Mopped the lobby (you, not facilities)
Gave directions to a guest
Was nice to a rude guest
Offered to help a guest with luggage
Heard the words "I'm a Diamond Member"
Made a new key for a guest
Cleaned a spill or mess you didn't make
Thank 5 guests for being Hilton Honors Members
Did something nice for a coworker
Enroll 5 guests in Hilton Honors
Upgraded a KXTD bc they're oversold
Checked in a guest early
Used H.E.A.R.T.
Helped a team member from another department
Made a ticket for maintenance due to a guest complaint
