(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Did something nice for a coworker
Guest at/called the wrong Hotel
Mr. Patel Scam Call
Was nice to a rude guest
Used H.E.A.R.T.
Offered to help a guest with luggage
Gave a discount to a guest that wouldn't book at BAR Rate
Offered a departing guest bottled water
Upgraded a KXTD bc they're oversold
Guest sneaks in pet without paying fee
Heard the words "I'm a Diamond Member"
Helped a team member from another department
Made a new key for a guest
Granted a late check out request
Enroll 5 guests in Hilton Honors
Cleaned a spill or mess you didn't make
Compliment a guest
Gave directions to a guest
Checked in a guest early
Heard "I can get it cheaper online"
Thank 5 guests for being Hilton Honors Members
Mopped the lobby (you, not facilities)
Receive one STAY mention
Made a ticket for maintenance due to a guest complaint
