Properlytransferredmedicalprovider toNMUProperlyset atowProbedforUPDAttachedan EL noteand Diaryto a claimAsked allappropriateDTE basedon POIUtilized EPSSto followproper process(provideprocess link)Properlyset arentalVerifiedcaller(state infoused)Validatedpolicy(state infoused)CorrectlysetupReferral Hubfor a shopDocumentedwhy ReferralHub was notcompleted ona new lossRead textopt-inverbatimDeliveredscene lossmessagingProbed foranddocumentedinjuriesCompleted3-way callwith ashopProperlytransferred callerto homeowner'sunderwriter ORaccurately filedHomeowner's NLProbedfor calleremail on anew lossProvidedproperCBE onNLProvidedproperCBE on anEL claimRelayedrecordedlinemessagingCorrectlysetupReferral Hubfor PEGAsked alluniquequestionsprompted bySidekick on aNL callUsedshop notfoundtemplateReadReferral HubscriptingcompletelyverbatimProperlytransferredmedicalprovider toNMUProperlyset atowProbedforUPDAttachedan EL noteand Diaryto a claimAsked allappropriateDTE basedon POIUtilized EPSSto followproper process(provideprocess link)Properlyset arentalVerifiedcaller(state infoused)Validatedpolicy(state infoused)CorrectlysetupReferral Hubfor a shopDocumentedwhy ReferralHub was notcompleted ona new lossRead textopt-inverbatimDeliveredscene lossmessagingProbed foranddocumentedinjuriesCompleted3-way callwith ashopProperlytransferred callerto homeowner'sunderwriter ORaccurately filedHomeowner's NLProbedfor calleremail on anew lossProvidedproperCBE onNLProvidedproperCBE on anEL claimRelayedrecordedlinemessagingCorrectlysetupReferral Hubfor PEGAsked alluniquequestionsprompted bySidekick on aNL callUsedshop notfoundtemplateReadReferral Hubscriptingcompletelyverbatim

Accuracy Bingo 🌟 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Properly transferred medical provider to NMU
  2. Properly set a tow
  3. Probed for UPD
  4. Attached an EL note and Diary to a claim
  5. Asked all appropriate DTE based on POI
  6. Utilized EPSS to follow proper process (provide process link)
  7. Properly set a rental
  8. Verified caller (state info used)
  9. Validated policy (state info used)
  10. Correctly setup Referral Hub for a shop
  11. Documented why Referral Hub was not completed on a new loss
  12. Read text opt-in verbatim
  13. Delivered scene loss messaging
  14. Probed for and documented injuries
  15. Completed 3-way call with a shop
  16. Properly transferred caller to homeowner's underwriter OR accurately filed Homeowner's NL
  17. Probed for caller email on a new loss
  18. Provided proper CBE on NL
  19. Provided proper CBE on an EL claim
  20. Relayed recorded line messaging
  21. Correctly setup Referral Hub for PEG
  22. Asked all unique questions prompted by Sidekick on a NL call
  23. Used shop not found template
  24. Read Referral Hub scripting completely verbatim