(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Provided proper CBE on NL
Delivered scene loss messaging
Provided proper CBE on an EL claim
Read Referral Hub scripting completely verbatim
Used shop not found template
Properly transferred caller to homeowner's underwriter OR accurately filed Homeowner's NL
Properly transferred medical provider to NMU
Verified caller (state info used)
Correctly setup Referral Hub for PEG
Probed for UPD
Properly set a tow
Utilized EPSS to follow proper process (provide process link)
Probed for caller email on a new loss
Asked all appropriate DTE based on POI
Read text opt-in verbatim
Probed for and documented injuries
Completed 3-way call with a shop
Asked all unique questions prompted by Sidekick on a NL call
Correctly setup Referral Hub for a shop
Relayed recorded line messaging
Attached an EL note and Diary to a claim
Properly set a rental
Validated policy (state info used)
Documented why Referral Hub was not completed on a new loss
