(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Delivered scene loss messaging
Properly set a rental
Used shop not found template
Correctly setup Referral Hub for PEG
Read text opt-in verbatim
Documented why Referral Hub was not completed on a new loss
Probed for caller email on a new loss
Probed for UPD
Probed for and documented injuries
Properly transferred medical provider to NMU
Validated policy (state info used)
Properly transferred caller to homeowner's underwriter OR accurately filed Homeowner's NL
Completed 3-way call with a shop
Relayed recorded line messaging
Verified caller (state info used)
Provided proper CBE on an EL claim
Provided proper CBE on NL
Properly set a tow
Utilized EPSS to follow proper process (provide process link)
Correctly setup Referral Hub for a shop
Attached an EL note and Diary to a claim
Asked all unique questions prompted by Sidekick on a NL call
