(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Probed for UPD
Properly transferred caller to homeowner's underwriter OR accurately filed Homeowner's NL
Attached an EL note and Diary to a claim
Provided proper CBE on an EL claim
Asked all appropriate DTE based on POI
Probed for and documented injuries
Read text opt-in verbatim
Validated policy (state info used)
Verified caller (state info used)
Provided proper CBE on NL
Probed for caller email on a new loss
Correctly setup Referral Hub for PEG
Properly set a rental
Used shop not found template
Read Referral Hub scripting completely verbatim
Delivered scene loss messaging
Properly transferred medical provider to NMU
Completed 3-way call with a shop
Correctly setup Referral Hub for a shop
Properly set a tow
Relayed recorded line messaging
Asked all unique questions prompted by Sidekick on a NL call
Documented why Referral Hub was not completed on a new loss
Utilized EPSS to follow proper process (provide process link)
