Probed foranddocumentedinjuriesAsked allappropriateDTE basedon POIUsedshop notfoundtemplateCorrectlysetupReferral Hubfor a shopVerifiedcaller(state infoused)Probedfor calleremail on anew lossProperlyset atowAttachedan EL noteand Diaryto a claimCompleted3-way callwith ashopProbedforUPDCorrectlysetupReferral Hubfor PEGProvidedproperCBE on anEL claimReadReferral HubscriptingcompletelyverbatimProvidedproperCBE onNLProperlytransferredmedicalprovider toNMUUtilized EPSSto followproper process(provideprocess link)Validatedpolicy(state infoused)Asked alluniquequestionsprompted bySidekick on aNL callProperlytransferred callerto homeowner'sunderwriter ORaccurately filedHomeowner's NLRead textopt-inverbatimRelayedrecordedlinemessagingProperlyset arentalDocumentedwhy ReferralHub was notcompleted ona new lossDeliveredscene lossmessagingProbed foranddocumentedinjuriesAsked allappropriateDTE basedon POIUsedshop notfoundtemplateCorrectlysetupReferral Hubfor a shopVerifiedcaller(state infoused)Probedfor calleremail on anew lossProperlyset atowAttachedan EL noteand Diaryto a claimCompleted3-way callwith ashopProbedforUPDCorrectlysetupReferral Hubfor PEGProvidedproperCBE on anEL claimReadReferral HubscriptingcompletelyverbatimProvidedproperCBE onNLProperlytransferredmedicalprovider toNMUUtilized EPSSto followproper process(provideprocess link)Validatedpolicy(state infoused)Asked alluniquequestionsprompted bySidekick on aNL callProperlytransferred callerto homeowner'sunderwriter ORaccurately filedHomeowner's NLRead textopt-inverbatimRelayedrecordedlinemessagingProperlyset arentalDocumentedwhy ReferralHub was notcompleted ona new lossDeliveredscene lossmessaging

Accuracy Bingo 🌟 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Probed for and documented injuries
  2. Asked all appropriate DTE based on POI
  3. Used shop not found template
  4. Correctly setup Referral Hub for a shop
  5. Verified caller (state info used)
  6. Probed for caller email on a new loss
  7. Properly set a tow
  8. Attached an EL note and Diary to a claim
  9. Completed 3-way call with a shop
  10. Probed for UPD
  11. Correctly setup Referral Hub for PEG
  12. Provided proper CBE on an EL claim
  13. Read Referral Hub scripting completely verbatim
  14. Provided proper CBE on NL
  15. Properly transferred medical provider to NMU
  16. Utilized EPSS to follow proper process (provide process link)
  17. Validated policy (state info used)
  18. Asked all unique questions prompted by Sidekick on a NL call
  19. Properly transferred caller to homeowner's underwriter OR accurately filed Homeowner's NL
  20. Read text opt-in verbatim
  21. Relayed recorded line messaging
  22. Properly set a rental
  23. Documented why Referral Hub was not completed on a new loss
  24. Delivered scene loss messaging