Helpedwithlocal infoLatecheckoutrequestPetroomrequestLast-minutebookingAdjustedbookingmid-stayCoveredduringbusy timeFixedsystemissueSpecialrequesthandledCalledSalesbanguestPaymentissueresolvedExtratowels/sheetsrequestQuietroomrequestMultiplecalls inan hourSolveddouble-bookingNearbyattractionsrequestUrgentcleaningneededDiningrecommendationExplainedcancellationpolicyBillinginquiryresolvedGuestcomplaintresolvedPreparedfor guestarrivalHelpedwithluggagePositiveguestfeedbackFollowedup oninquiryHelpedwithlocal infoLatecheckoutrequestPetroomrequestLast-minutebookingAdjustedbookingmid-stayCoveredduringbusy timeFixedsystemissueSpecialrequesthandledCalledSalesbanguestPaymentissueresolvedExtratowels/sheetsrequestQuietroomrequestMultiplecalls inan hourSolveddouble-bookingNearbyattractionsrequestUrgentcleaningneededDiningrecommendationExplainedcancellationpolicyBillinginquiryresolvedGuestcomplaintresolvedPreparedfor guestarrivalHelpedwithluggagePositiveguestfeedbackFollowedup oninquiry

CC&S BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped with local info
  2. Late checkout request
  3. Pet room request
  4. Last-minute booking
  5. Adjusted booking mid-stay
  6. Covered during busy time
  7. Fixed system issue
  8. Special request handled
  9. Called Salesban guest
  10. Payment issue resolved
  11. Extra towels/sheets request
  12. Quiet room request
  13. Multiple calls in an hour
  14. Solved double-booking
  15. Nearby attractions request
  16. Urgent cleaning needed
  17. Dining recommendation
  18. Explained cancellation policy
  19. Billing inquiry resolved
  20. Guest complaint resolved
  21. Prepared for guest arrival
  22. Helped with luggage
  23. Positive guest feedback
  24. Followed up on inquiry