ExplainedcancellationpolicyPaymentissueresolvedNearbyattractionsrequestSpecialrequesthandledHelpedwithlocal infoLast-minutebookingUrgentcleaningneededAdjustedbookingmid-stayCalledSalesbanguestPetroomrequestPositiveguestfeedbackHelpedwithluggageFixedsystemissueExtratowels/sheetsrequestFollowedup oninquiryQuietroomrequestDiningrecommendationPreparedfor guestarrivalCoveredduringbusy timeMultiplecalls inan hourLatecheckoutrequestSolveddouble-bookingGuestcomplaintresolvedBillinginquiryresolvedExplainedcancellationpolicyPaymentissueresolvedNearbyattractionsrequestSpecialrequesthandledHelpedwithlocal infoLast-minutebookingUrgentcleaningneededAdjustedbookingmid-stayCalledSalesbanguestPetroomrequestPositiveguestfeedbackHelpedwithluggageFixedsystemissueExtratowels/sheetsrequestFollowedup oninquiryQuietroomrequestDiningrecommendationPreparedfor guestarrivalCoveredduringbusy timeMultiplecalls inan hourLatecheckoutrequestSolveddouble-bookingGuestcomplaintresolvedBillinginquiryresolved

CC&S BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explained cancellation policy
  2. Payment issue resolved
  3. Nearby attractions request
  4. Special request handled
  5. Helped with local info
  6. Last-minute booking
  7. Urgent cleaning needed
  8. Adjusted booking mid-stay
  9. Called Salesban guest
  10. Pet room request
  11. Positive guest feedback
  12. Helped with luggage
  13. Fixed system issue
  14. Extra towels/sheets request
  15. Followed up on inquiry
  16. Quiet room request
  17. Dining recommendation
  18. Prepared for guest arrival
  19. Covered during busy time
  20. Multiple calls in an hour
  21. Late checkout request
  22. Solved double-booking
  23. Guest complaint resolved
  24. Billing inquiry resolved