Followedup oninquiryPreparedfor guestarrivalDiningrecommendationPaymentissueresolvedMultiplecalls inan hourAdjustedbookingmid-stayCalledSalesbanguestCoveredduringbusy timeHelpedwithlocal infoLast-minutebookingPetroomrequestSolveddouble-bookingUrgentcleaningneededNearbyattractionsrequestGuestcomplaintresolvedExtratowels/sheetsrequestLatecheckoutrequestFixedsystemissuePositiveguestfeedbackBillinginquiryresolvedSpecialrequesthandledHelpedwithluggageExplainedcancellationpolicyQuietroomrequestFollowedup oninquiryPreparedfor guestarrivalDiningrecommendationPaymentissueresolvedMultiplecalls inan hourAdjustedbookingmid-stayCalledSalesbanguestCoveredduringbusy timeHelpedwithlocal infoLast-minutebookingPetroomrequestSolveddouble-bookingUrgentcleaningneededNearbyattractionsrequestGuestcomplaintresolvedExtratowels/sheetsrequestLatecheckoutrequestFixedsystemissuePositiveguestfeedbackBillinginquiryresolvedSpecialrequesthandledHelpedwithluggageExplainedcancellationpolicyQuietroomrequest

CC&S BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Followed up on inquiry
  2. Prepared for guest arrival
  3. Dining recommendation
  4. Payment issue resolved
  5. Multiple calls in an hour
  6. Adjusted booking mid-stay
  7. Called Salesban guest
  8. Covered during busy time
  9. Helped with local info
  10. Last-minute booking
  11. Pet room request
  12. Solved double-booking
  13. Urgent cleaning needed
  14. Nearby attractions request
  15. Guest complaint resolved
  16. Extra towels/sheets request
  17. Late checkout request
  18. Fixed system issue
  19. Positive guest feedback
  20. Billing inquiry resolved
  21. Special request handled
  22. Helped with luggage
  23. Explained cancellation policy
  24. Quiet room request