Preparedfor guestarrivalNearbyattractionsrequestExtratowels/sheetsrequestFixedsystemissuePaymentissueresolvedBillinginquiryresolvedHelpedwithluggageFollowedup oninquiryUrgentcleaningneededMultiplecalls inan hourSpecialrequesthandledPositiveguestfeedbackAdjustedbookingmid-stayDiningrecommendationExplainedcancellationpolicyLatecheckoutrequestLast-minutebookingHelpedwithlocal infoPetroomrequestCalledSalesbanguestGuestcomplaintresolvedQuietroomrequestSolveddouble-bookingCoveredduringbusy timePreparedfor guestarrivalNearbyattractionsrequestExtratowels/sheetsrequestFixedsystemissuePaymentissueresolvedBillinginquiryresolvedHelpedwithluggageFollowedup oninquiryUrgentcleaningneededMultiplecalls inan hourSpecialrequesthandledPositiveguestfeedbackAdjustedbookingmid-stayDiningrecommendationExplainedcancellationpolicyLatecheckoutrequestLast-minutebookingHelpedwithlocal infoPetroomrequestCalledSalesbanguestGuestcomplaintresolvedQuietroomrequestSolveddouble-bookingCoveredduringbusy time

CC&S BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Prepared for guest arrival
  2. Nearby attractions request
  3. Extra towels/sheets request
  4. Fixed system issue
  5. Payment issue resolved
  6. Billing inquiry resolved
  7. Helped with luggage
  8. Followed up on inquiry
  9. Urgent cleaning needed
  10. Multiple calls in an hour
  11. Special request handled
  12. Positive guest feedback
  13. Adjusted booking mid-stay
  14. Dining recommendation
  15. Explained cancellation policy
  16. Late checkout request
  17. Last-minute booking
  18. Helped with local info
  19. Pet room request
  20. Called Salesban guest
  21. Guest complaint resolved
  22. Quiet room request
  23. Solved double-booking
  24. Covered during busy time