Followedup oninquiryLast-minutebookingLatecheckoutrequestMultiplecalls inan hourExtratowels/sheetsrequestUrgentcleaningneededSolveddouble-bookingDiningrecommendationFixedsystemissueExplainedcancellationpolicyQuietroomrequestPetroomrequestCoveredduringbusy timePositiveguestfeedbackPreparedfor guestarrivalHelpedwithluggageHelpedwithlocal infoAdjustedbookingmid-stayCalledSalesbanguestNearbyattractionsrequestPaymentissueresolvedGuestcomplaintresolvedSpecialrequesthandledBillinginquiryresolvedFollowedup oninquiryLast-minutebookingLatecheckoutrequestMultiplecalls inan hourExtratowels/sheetsrequestUrgentcleaningneededSolveddouble-bookingDiningrecommendationFixedsystemissueExplainedcancellationpolicyQuietroomrequestPetroomrequestCoveredduringbusy timePositiveguestfeedbackPreparedfor guestarrivalHelpedwithluggageHelpedwithlocal infoAdjustedbookingmid-stayCalledSalesbanguestNearbyattractionsrequestPaymentissueresolvedGuestcomplaintresolvedSpecialrequesthandledBillinginquiryresolved

CC&S BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Followed up on inquiry
  2. Last-minute booking
  3. Late checkout request
  4. Multiple calls in an hour
  5. Extra towels/sheets request
  6. Urgent cleaning needed
  7. Solved double-booking
  8. Dining recommendation
  9. Fixed system issue
  10. Explained cancellation policy
  11. Quiet room request
  12. Pet room request
  13. Covered during busy time
  14. Positive guest feedback
  15. Prepared for guest arrival
  16. Helped with luggage
  17. Helped with local info
  18. Adjusted booking mid-stay
  19. Called Salesban guest
  20. Nearby attractions request
  21. Payment issue resolved
  22. Guest complaint resolved
  23. Special request handled
  24. Billing inquiry resolved