Adjustedbookingmid-stayPositiveguestfeedbackHelpedwithlocal infoExplainedcancellationpolicyLatecheckoutrequestBillinginquiryresolvedCoveredduringbusy timePetroomrequestFixedsystemissuePreparedfor guestarrivalSpecialrequesthandledHelpedwithluggageNearbyattractionsrequestGuestcomplaintresolvedFollowedup oninquiryExtratowels/sheetsrequestMultiplecalls inan hourDiningrecommendationCalledSalesbanguestLast-minutebookingPaymentissueresolvedUrgentcleaningneededQuietroomrequestSolveddouble-bookingAdjustedbookingmid-stayPositiveguestfeedbackHelpedwithlocal infoExplainedcancellationpolicyLatecheckoutrequestBillinginquiryresolvedCoveredduringbusy timePetroomrequestFixedsystemissuePreparedfor guestarrivalSpecialrequesthandledHelpedwithluggageNearbyattractionsrequestGuestcomplaintresolvedFollowedup oninquiryExtratowels/sheetsrequestMultiplecalls inan hourDiningrecommendationCalledSalesbanguestLast-minutebookingPaymentissueresolvedUrgentcleaningneededQuietroomrequestSolveddouble-booking

CC&S BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Adjusted booking mid-stay
  2. Positive guest feedback
  3. Helped with local info
  4. Explained cancellation policy
  5. Late checkout request
  6. Billing inquiry resolved
  7. Covered during busy time
  8. Pet room request
  9. Fixed system issue
  10. Prepared for guest arrival
  11. Special request handled
  12. Helped with luggage
  13. Nearby attractions request
  14. Guest complaint resolved
  15. Followed up on inquiry
  16. Extra towels/sheets request
  17. Multiple calls in an hour
  18. Dining recommendation
  19. Called Salesban guest
  20. Last-minute booking
  21. Payment issue resolved
  22. Urgent cleaning needed
  23. Quiet room request
  24. Solved double-booking