(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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An employee wait till the last second to enroll then ask a billion questions
An employee call you late at night or very early in the AM with benefit questions
An employee "forget" to enroll
A spouse call you late at night or very early in the AM with benefit questions
An employee ask if there is an App
An employee ask how they can waive a coverage
An employee ask for the benefit guide
A spouse contact you.
An employee asking if they don't do anything they are all set...
An employee ask if they need to select "Waive" for everything
Free!
Have to reach out to employees multiple times to enroll
An employee lock themselves out
An employee asks for their password
An employee asks "can I keep going if I don't know my dependent information"
An employee ask what their username is
An employee ask if they have to enroll
An employee ask the same question multiple times
An employee state, "I didn't know we had to do it"
The Benefit Administration doesn't open Open Enrollment
An employee ask where to enroll
An employee ask about something that was already in email(s)
An employee asks, "why can't I save" when they haven't completed everything
