ask acomplexquestion andget a yes ornoQuickbooks/TRissueVendorCallUser calls into helpdesk,we call backand get VMOne-clicksolveAdobeissueLockedout of acomputerISPissueHas waveor onelaunchbrowserOutlookissue"I've already triedrestarting(didn't)"Pet or kidsinbackgroundProofpointissuePersonaldevicereimageadeviceSpamcallLiterally justhow (mustexplainwhat)"virus"pop-up"it'salwaysworkedlike this""I don'thave timefor thisright now"Ticketrequiresthe POCapprovalcall getsdroppedID 10TerrorUpdatesoftwareticket"this hasbeen anissue for(1 week+)"PrinterproblemsPasswordreset"Do youmind ifI.."VPNissuesAgentinstall𝑻𝑯𝑨𝑻clientcalls inSays yournamewrong30+minutecallALLCAPSEMAILGamereferencemade inofficeUser callsin for sameissue afterit was fixed"while Ihaveyou...""mycomputeris slow"SomeonesayssomethingcontroversialNew orformer userform withno infoLastrestartover 10+days"Do wegetchargedfor....""I don'twant torestart"EOD call(last 15minutes ofshift)Throw/Gethit withthe foamrock"Do I haveto do thiseverytime?"Usersolvestheir ownissue3+voicemailsPhishingemail"I'm notgood withtech"Restartfixes theissueDisplaysettingsMalwareover 50%of desktopscreen isfilledask acomplexquestion andget a yes ornoQuickbooks/TRissueVendorCallUser calls into helpdesk,we call backand get VMOne-clicksolveAdobeissueLockedout of acomputerISPissueHas waveor onelaunchbrowserOutlookissue"I've already triedrestarting(didn't)"Pet or kidsinbackgroundProofpointissuePersonaldevicereimageadeviceSpamcallLiterally justhow (mustexplainwhat)"virus"pop-up"it'salwaysworkedlike this""I don'thave timefor thisright now"Ticketrequiresthe POCapprovalcall getsdroppedID 10TerrorUpdatesoftwareticket"this hasbeen anissue for(1 week+)"PrinterproblemsPasswordreset"Do youmind ifI.."VPNissuesAgentinstall𝑻𝑯𝑨𝑻clientcalls inSays yournamewrong30+minutecallALLCAPSEMAILGamereferencemade inofficeUser callsin for sameissue afterit was fixed"while Ihaveyou...""mycomputeris slow"SomeonesayssomethingcontroversialNew orformer userform withno infoLastrestartover 10+days"Do wegetchargedfor....""I don'twant torestart"EOD call(last 15minutes ofshift)Throw/Gethit withthe foamrock"Do I haveto do thiseverytime?"Usersolvestheir ownissue3+voicemailsPhishingemail"I'm notgood withtech"Restartfixes theissueDisplaysettingsMalwareover 50%of desktopscreen isfilled

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ask a complex question and get a yes or no
  2. Quickbooks/TR issue
  3. Vendor Call
  4. User calls in to helpdesk, we call back and get VM
  5. One-click solve
  6. Adobe issue
  7. Locked out of a computer
  8. ISP issue
  9. Has wave or one launch browser
  10. Outlook issue
  11. "I've already tried restarting(didn't)"
  12. Pet or kids in background
  13. Proofpoint issue
  14. Personal device
  15. reimage a device
  16. Spam call
  17. Literally just how (must explain what)
  18. "virus" pop-up
  19. "it's always worked like this"
  20. "I don't have time for this right now"
  21. Ticket requires the POC approval
  22. call gets dropped
  23. ID 10T error
  24. Update software ticket
  25. "this has been an issue for (1 week+)"
  26. Printer problems
  27. Password reset
  28. "Do you mind if I.."
  29. VPN issues
  30. Agent install
  31. 𝑻𝑯𝑨𝑻 client calls in
  32. Says your name wrong
  33. 30+ minute call
  34. ALL CAPS EMAIL
  35. Game reference made in office
  36. User calls in for same issue after it was fixed
  37. "while I have you..."
  38. "my computer is slow"
  39. Someone says something controversial
  40. New or former user form with no info
  41. Last restart over 10+ days
  42. "Do we get charged for...."
  43. "I don't want to restart"
  44. EOD call (last 15 minutes of shift)
  45. Throw/Get hit with the foam rock
  46. "Do I have to do this every time?"
  47. User solves their own issue
  48. 3+ voicemails
  49. Phishing email
  50. "I'm not good with tech"
  51. Restart fixes the issue
  52. Display settings
  53. Malware
  54. over 50% of desktop screen is filled