PersonaldeviceRestartfixes theissue"it'salwaysworkedlike this"Lastrestartover 10+daysVendorCallPhishingemailThrow/Gethit withthe foamrock"Do youmind ifI.."reimageadeviceLiterally justhow (mustexplainwhat)New orformer userform withno info"I'm notgood withtech"Has waveor onelaunchbrowser"I don'twant torestart"MalwareVPNissuesQuickbooks/TRissueSays yournamewrongover 50%of desktopscreen isfilled"Do I haveto do thiseverytime?"ask acomplexquestion andget a yes ornocall getsdropped"I've already triedrestarting(didn't)"Ticketrequiresthe POCapprovalALLCAPSEMAILGamereferencemade inoffice"mycomputeris slow"ProofpointissueISPissueOne-clicksolveID 10TerrorAgentinstall"I don'thave timefor thisright now"EOD call(last 15minutes ofshift)DisplaysettingsOutlookissue30+minutecallPet or kidsinbackgroundPasswordreset"Do wegetchargedfor...."Spamcall"while Ihaveyou..."3+voicemails"this hasbeen anissue for(1 week+)"User callsin for sameissue afterit was fixedLockedout of acomputerSomeonesayssomethingcontroversialAdobeissue𝑻𝑯𝑨𝑻clientcalls inUser calls into helpdesk,we call backand get VMPrinterproblemsUsersolvestheir ownissue"virus"pop-upUpdatesoftwareticketPersonaldeviceRestartfixes theissue"it'salwaysworkedlike this"Lastrestartover 10+daysVendorCallPhishingemailThrow/Gethit withthe foamrock"Do youmind ifI.."reimageadeviceLiterally justhow (mustexplainwhat)New orformer userform withno info"I'm notgood withtech"Has waveor onelaunchbrowser"I don'twant torestart"MalwareVPNissuesQuickbooks/TRissueSays yournamewrongover 50%of desktopscreen isfilled"Do I haveto do thiseverytime?"ask acomplexquestion andget a yes ornocall getsdropped"I've already triedrestarting(didn't)"Ticketrequiresthe POCapprovalALLCAPSEMAILGamereferencemade inoffice"mycomputeris slow"ProofpointissueISPissueOne-clicksolveID 10TerrorAgentinstall"I don'thave timefor thisright now"EOD call(last 15minutes ofshift)DisplaysettingsOutlookissue30+minutecallPet or kidsinbackgroundPasswordreset"Do wegetchargedfor...."Spamcall"while Ihaveyou..."3+voicemails"this hasbeen anissue for(1 week+)"User callsin for sameissue afterit was fixedLockedout of acomputerSomeonesayssomethingcontroversialAdobeissue𝑻𝑯𝑨𝑻clientcalls inUser calls into helpdesk,we call backand get VMPrinterproblemsUsersolvestheir ownissue"virus"pop-upUpdatesoftwareticket

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Personal device
  2. Restart fixes the issue
  3. "it's always worked like this"
  4. Last restart over 10+ days
  5. Vendor Call
  6. Phishing email
  7. Throw/Get hit with the foam rock
  8. "Do you mind if I.."
  9. reimage a device
  10. Literally just how (must explain what)
  11. New or former user form with no info
  12. "I'm not good with tech"
  13. Has wave or one launch browser
  14. "I don't want to restart"
  15. Malware
  16. VPN issues
  17. Quickbooks/TR issue
  18. Says your name wrong
  19. over 50% of desktop screen is filled
  20. "Do I have to do this every time?"
  21. ask a complex question and get a yes or no
  22. call gets dropped
  23. "I've already tried restarting(didn't)"
  24. Ticket requires the POC approval
  25. ALL CAPS EMAIL
  26. Game reference made in office
  27. "my computer is slow"
  28. Proofpoint issue
  29. ISP issue
  30. One-click solve
  31. ID 10T error
  32. Agent install
  33. "I don't have time for this right now"
  34. EOD call (last 15 minutes of shift)
  35. Display settings
  36. Outlook issue
  37. 30+ minute call
  38. Pet or kids in background
  39. Password reset
  40. "Do we get charged for...."
  41. Spam call
  42. "while I have you..."
  43. 3+ voicemails
  44. "this has been an issue for (1 week+)"
  45. User calls in for same issue after it was fixed
  46. Locked out of a computer
  47. Someone says something controversial
  48. Adobe issue
  49. 𝑻𝑯𝑨𝑻 client calls in
  50. User calls in to helpdesk, we call back and get VM
  51. Printer problems
  52. User solves their own issue
  53. "virus" pop-up
  54. Update software ticket