EOD call(last 15minutes ofshift)reimageadeviceAdobeissueNew orformer userform withno info"Do youmind ifI.."Restartfixes theissue"it'salwaysworkedlike this"Gamereferencemade inofficePhishingemailUser callsin for sameissue afterit was fixedTicketrequiresthe POCapprovalLockedout of acomputerProofpointissuePasswordresetAgentinstallDisplaysettings"Do I haveto do thiseverytime?""this hasbeen anissue for(1 week+)"over 50%of desktopscreen isfilledPrinterproblems"Do wegetchargedfor...."OutlookissueSpamcallISPissuePet or kidsinbackgroundUser calls into helpdesk,we call backand get VM3+voicemails"virus"pop-up"I've already triedrestarting(didn't)"VPNissuesLiterally justhow (mustexplainwhat)"mycomputeris slow""I don'twant torestart"MalwareID 10TerrorHas waveor onelaunchbrowser30+minutecall"while Ihaveyou..."Personaldevice"I'm notgood withtech"𝑻𝑯𝑨𝑻clientcalls inask acomplexquestion andget a yes ornoSomeonesayssomethingcontroversialALLCAPSEMAILVendorCallQuickbooks/TRissueThrow/Gethit withthe foamrockUpdatesoftwareticketLastrestartover 10+daysOne-clicksolveSays yournamewrongUsersolvestheir ownissue"I don'thave timefor thisright now"call getsdroppedEOD call(last 15minutes ofshift)reimageadeviceAdobeissueNew orformer userform withno info"Do youmind ifI.."Restartfixes theissue"it'salwaysworkedlike this"Gamereferencemade inofficePhishingemailUser callsin for sameissue afterit was fixedTicketrequiresthe POCapprovalLockedout of acomputerProofpointissuePasswordresetAgentinstallDisplaysettings"Do I haveto do thiseverytime?""this hasbeen anissue for(1 week+)"over 50%of desktopscreen isfilledPrinterproblems"Do wegetchargedfor...."OutlookissueSpamcallISPissuePet or kidsinbackgroundUser calls into helpdesk,we call backand get VM3+voicemails"virus"pop-up"I've already triedrestarting(didn't)"VPNissuesLiterally justhow (mustexplainwhat)"mycomputeris slow""I don'twant torestart"MalwareID 10TerrorHas waveor onelaunchbrowser30+minutecall"while Ihaveyou..."Personaldevice"I'm notgood withtech"𝑻𝑯𝑨𝑻clientcalls inask acomplexquestion andget a yes ornoSomeonesayssomethingcontroversialALLCAPSEMAILVendorCallQuickbooks/TRissueThrow/Gethit withthe foamrockUpdatesoftwareticketLastrestartover 10+daysOne-clicksolveSays yournamewrongUsersolvestheir ownissue"I don'thave timefor thisright now"call getsdropped

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. EOD call (last 15 minutes of shift)
  2. reimage a device
  3. Adobe issue
  4. New or former user form with no info
  5. "Do you mind if I.."
  6. Restart fixes the issue
  7. "it's always worked like this"
  8. Game reference made in office
  9. Phishing email
  10. User calls in for same issue after it was fixed
  11. Ticket requires the POC approval
  12. Locked out of a computer
  13. Proofpoint issue
  14. Password reset
  15. Agent install
  16. Display settings
  17. "Do I have to do this every time?"
  18. "this has been an issue for (1 week+)"
  19. over 50% of desktop screen is filled
  20. Printer problems
  21. "Do we get charged for...."
  22. Outlook issue
  23. Spam call
  24. ISP issue
  25. Pet or kids in background
  26. User calls in to helpdesk, we call back and get VM
  27. 3+ voicemails
  28. "virus" pop-up
  29. "I've already tried restarting(didn't)"
  30. VPN issues
  31. Literally just how (must explain what)
  32. "my computer is slow"
  33. "I don't want to restart"
  34. Malware
  35. ID 10T error
  36. Has wave or one launch browser
  37. 30+ minute call
  38. "while I have you..."
  39. Personal device
  40. "I'm not good with tech"
  41. 𝑻𝑯𝑨𝑻 client calls in
  42. ask a complex question and get a yes or no
  43. Someone says something controversial
  44. ALL CAPS EMAIL
  45. Vendor Call
  46. Quickbooks/TR issue
  47. Throw/Get hit with the foam rock
  48. Update software ticket
  49. Last restart over 10+ days
  50. One-click solve
  51. Says your name wrong
  52. User solves their own issue
  53. "I don't have time for this right now"
  54. call gets dropped