OK, let memake sure Ihave all thedetails rightIassureyouWe definitelywanna takea look at thatfor youI'd bedelightedto helpyouIUnderstandWe candefinitelyhelp withthatTo makesure we'reon the samepage, IheardIappreciateDon't worry,you have thebest personon the phoneto assist youI'm sorry tohear that youare havingtroubleThat isfrustrating,let's see howI can helpLet's takea look andsee whatwe can doWe canhelpOh,GoodnessIunderstandwhy this isupsettingIappreciateyoucalling usThat'supsetting.We canhelpOK, let memake sure Ihave all thedetails rightI WillYes, I cansee why youneed toresolve thistodayICanWe candefinitelyhelp youwith thatIacknowledgeI appreciateyou reachingout to themerchantOK, let memake sure Ihave all thedetails rightIassureyouWe definitelywanna takea look at thatfor youI'd bedelightedto helpyouIUnderstandWe candefinitelyhelp withthatTo makesure we'reon the samepage, IheardIappreciateDon't worry,you have thebest personon the phoneto assist youI'm sorry tohear that youare havingtroubleThat isfrustrating,let's see howI can helpLet's takea look andsee whatwe can doWe canhelpOh,GoodnessIunderstandwhy this isupsettingIappreciateyoucalling usThat'supsetting.We canhelpOK, let memake sure Ihave all thedetails rightI WillYes, I cansee why youneed toresolve thistodayICanWe candefinitelyhelp youwith thatIacknowledgeI appreciateyou reachingout to themerchant

Acknowledgements - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. OK, let me make sure I have all the details right
  2. I assure you
  3. We definitely wanna take a look at that for you
  4. I'd be delighted to help you
  5. I Understand
  6. We can definitely help with that
  7. To make sure we're on the same page, I heard
  8. I appreciate
  9. Don't worry, you have the best person on the phone to assist you
  10. I'm sorry to hear that you are having trouble
  11. That is frustrating, let's see how I can help
  12. Let's take a look and see what we can do
  13. We can help
  14. Oh, Goodness
  15. I understand why this is upsetting
  16. I appreciate you calling us
  17. That's upsetting. We can help
  18. OK, let me make sure I have all the details right
  19. I Will
  20. Yes, I can see why you need to resolve this today
  21. I Can
  22. We can definitely help you with that
  23. I acknowledge
  24. I appreciate you reaching out to the merchant