Iunderstandwhy this isupsettingOK, let memake sure Ihave all thedetails rightI appreciateyou reachingout to themerchantTo makesure we'reon the samepage, IheardLet's takea look andsee whatwe can doWe candefinitelyhelp withthatOh,GoodnessIacknowledgeYes, I cansee why youneed toresolve thistodayWe definitelywanna takea look at thatfor youWe canhelpI'm sorry tohear that youare havingtroubleDon't worry,you have thebest personon the phoneto assist youOK, let memake sure Ihave all thedetails rightThat'supsetting.We canhelpI'd bedelightedto helpyouWe candefinitelyhelp youwith thatICanIUnderstandI WillIappreciateyoucalling usThat isfrustrating,let's see howI can helpIassureyouIappreciateIunderstandwhy this isupsettingOK, let memake sure Ihave all thedetails rightI appreciateyou reachingout to themerchantTo makesure we'reon the samepage, IheardLet's takea look andsee whatwe can doWe candefinitelyhelp withthatOh,GoodnessIacknowledgeYes, I cansee why youneed toresolve thistodayWe definitelywanna takea look at thatfor youWe canhelpI'm sorry tohear that youare havingtroubleDon't worry,you have thebest personon the phoneto assist youOK, let memake sure Ihave all thedetails rightThat'supsetting.We canhelpI'd bedelightedto helpyouWe candefinitelyhelp youwith thatICanIUnderstandI WillIappreciateyoucalling usThat isfrustrating,let's see howI can helpIassureyouIappreciate

Acknowledgements - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I understand why this is upsetting
  2. OK, let me make sure I have all the details right
  3. I appreciate you reaching out to the merchant
  4. To make sure we're on the same page, I heard
  5. Let's take a look and see what we can do
  6. We can definitely help with that
  7. Oh, Goodness
  8. I acknowledge
  9. Yes, I can see why you need to resolve this today
  10. We definitely wanna take a look at that for you
  11. We can help
  12. I'm sorry to hear that you are having trouble
  13. Don't worry, you have the best person on the phone to assist you
  14. OK, let me make sure I have all the details right
  15. That's upsetting. We can help
  16. I'd be delighted to help you
  17. We can definitely help you with that
  18. I Can
  19. I Understand
  20. I Will
  21. I appreciate you calling us
  22. That is frustrating, let's see how I can help
  23. I assure you
  24. I appreciate