We canhelpOK, let memake sure Ihave all thedetails rightThat'supsetting.We canhelpTo makesure we'reon the samepage, IheardIassureyouLet's takea look andsee whatwe can doOK, let memake sure Ihave all thedetails rightDon't worry,you have thebest personon the phoneto assist youIappreciateyoucalling usI'd bedelightedto helpyouOh,GoodnessI appreciateyou reachingout to themerchantIacknowledgeWe candefinitelyhelp withthatI'm sorry tohear that youare havingtroubleIUnderstandWe definitelywanna takea look at thatfor youYes, I cansee why youneed toresolve thistodayThat isfrustrating,let's see howI can helpIunderstandwhy this isupsettingIappreciateI WillICanWe candefinitelyhelp youwith thatWe canhelpOK, let memake sure Ihave all thedetails rightThat'supsetting.We canhelpTo makesure we'reon the samepage, IheardIassureyouLet's takea look andsee whatwe can doOK, let memake sure Ihave all thedetails rightDon't worry,you have thebest personon the phoneto assist youIappreciateyoucalling usI'd bedelightedto helpyouOh,GoodnessI appreciateyou reachingout to themerchantIacknowledgeWe candefinitelyhelp withthatI'm sorry tohear that youare havingtroubleIUnderstandWe definitelywanna takea look at thatfor youYes, I cansee why youneed toresolve thistodayThat isfrustrating,let's see howI can helpIunderstandwhy this isupsettingIappreciateI WillICanWe candefinitelyhelp youwith that

Acknowledgements - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. We can help
  2. OK, let me make sure I have all the details right
  3. That's upsetting. We can help
  4. To make sure we're on the same page, I heard
  5. I assure you
  6. Let's take a look and see what we can do
  7. OK, let me make sure I have all the details right
  8. Don't worry, you have the best person on the phone to assist you
  9. I appreciate you calling us
  10. I'd be delighted to help you
  11. Oh, Goodness
  12. I appreciate you reaching out to the merchant
  13. I acknowledge
  14. We can definitely help with that
  15. I'm sorry to hear that you are having trouble
  16. I Understand
  17. We definitely wanna take a look at that for you
  18. Yes, I can see why you need to resolve this today
  19. That is frustrating, let's see how I can help
  20. I understand why this is upsetting
  21. I appreciate
  22. I Will
  23. I Can
  24. We can definitely help you with that