(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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We definitely wanna take a look at that for you
I Understand
That's upsetting. We can help
Yes, I can see why you need to resolve this today
Let's take a look and see what we can do
I appreciate you calling us
OK, let me make sure I have all the details right
That is frustrating, let's see how I can help
Don't worry, you have the best person on the phone to assist you