OK, let memake sure Ihave all thedetails rightThat'supsetting.We canhelpDon't worry,you have thebest personon the phoneto assist youIassureyouTo makesure we'reon the samepage, IheardICanOh,GoodnessWe definitelywanna takea look at thatfor youWe canhelpI'd bedelightedto helpyouThat isfrustrating,let's see howI can helpWe candefinitelyhelp youwith thatLet's takea look andsee whatwe can doIUnderstandI WillI appreciateyou reachingout to themerchantIappreciateyoucalling usIunderstandwhy this isupsettingIacknowledgeOK, let memake sure Ihave all thedetails rightI'm sorry tohear that youare havingtroubleWe candefinitelyhelp withthatIappreciateYes, I cansee why youneed toresolve thistodayOK, let memake sure Ihave all thedetails rightThat'supsetting.We canhelpDon't worry,you have thebest personon the phoneto assist youIassureyouTo makesure we'reon the samepage, IheardICanOh,GoodnessWe definitelywanna takea look at thatfor youWe canhelpI'd bedelightedto helpyouThat isfrustrating,let's see howI can helpWe candefinitelyhelp youwith thatLet's takea look andsee whatwe can doIUnderstandI WillI appreciateyou reachingout to themerchantIappreciateyoucalling usIunderstandwhy this isupsettingIacknowledgeOK, let memake sure Ihave all thedetails rightI'm sorry tohear that youare havingtroubleWe candefinitelyhelp withthatIappreciateYes, I cansee why youneed toresolve thistoday

Acknowledgements - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. OK, let me make sure I have all the details right
  2. That's upsetting. We can help
  3. Don't worry, you have the best person on the phone to assist you
  4. I assure you
  5. To make sure we're on the same page, I heard
  6. I Can
  7. Oh, Goodness
  8. We definitely wanna take a look at that for you
  9. We can help
  10. I'd be delighted to help you
  11. That is frustrating, let's see how I can help
  12. We can definitely help you with that
  13. Let's take a look and see what we can do
  14. I Understand
  15. I Will
  16. I appreciate you reaching out to the merchant
  17. I appreciate you calling us
  18. I understand why this is upsetting
  19. I acknowledge
  20. OK, let me make sure I have all the details right
  21. I'm sorry to hear that you are having trouble
  22. We can definitely help with that
  23. I appreciate
  24. Yes, I can see why you need to resolve this today