IassureyouI'm sorry tohear that youare havingtroubleIappreciateyoucalling usIacknowledgeI'd bedelightedto helpyouOK, let memake sure Ihave all thedetails rightOh,GoodnessLet's takea look andsee whatwe can doThat isfrustrating,let's see howI can helpICanIappreciateWe candefinitelyhelp youwith thatI WillI appreciateyou reachingout to themerchantWe definitelywanna takea look at thatfor youYes, I cansee why youneed toresolve thistodayWe candefinitelyhelp withthatIUnderstandDon't worry,you have thebest personon the phoneto assist youWe canhelpThat'supsetting.We canhelpIunderstandwhy this isupsettingOK, let memake sure Ihave all thedetails rightTo makesure we'reon the samepage, IheardIassureyouI'm sorry tohear that youare havingtroubleIappreciateyoucalling usIacknowledgeI'd bedelightedto helpyouOK, let memake sure Ihave all thedetails rightOh,GoodnessLet's takea look andsee whatwe can doThat isfrustrating,let's see howI can helpICanIappreciateWe candefinitelyhelp youwith thatI WillI appreciateyou reachingout to themerchantWe definitelywanna takea look at thatfor youYes, I cansee why youneed toresolve thistodayWe candefinitelyhelp withthatIUnderstandDon't worry,you have thebest personon the phoneto assist youWe canhelpThat'supsetting.We canhelpIunderstandwhy this isupsettingOK, let memake sure Ihave all thedetails rightTo makesure we'reon the samepage, Iheard

Acknowledgements - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I assure you
  2. I'm sorry to hear that you are having trouble
  3. I appreciate you calling us
  4. I acknowledge
  5. I'd be delighted to help you
  6. OK, let me make sure I have all the details right
  7. Oh, Goodness
  8. Let's take a look and see what we can do
  9. That is frustrating, let's see how I can help
  10. I Can
  11. I appreciate
  12. We can definitely help you with that
  13. I Will
  14. I appreciate you reaching out to the merchant
  15. We definitely wanna take a look at that for you
  16. Yes, I can see why you need to resolve this today
  17. We can definitely help with that
  18. I Understand
  19. Don't worry, you have the best person on the phone to assist you
  20. We can help
  21. That's upsetting. We can help
  22. I understand why this is upsetting
  23. OK, let me make sure I have all the details right
  24. To make sure we're on the same page, I heard