(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Asked NI/AOR about their hobbies.
Asked NI/AOR how business is going.
Told customer we are here for them 24/7.
When calling out to get permission from NI, informed him about Permission Notes.
Offered to show AOR capabilities in FAO (Inform/educate beyond their current request)
Asked NI/AOR how long they’ve been in business.
Made customer laugh!
Asked customer what they like about where they live.
Wished customer well before transferring them to claims.
Talked with customer about places they’ve travelled/things they’ve done.
Wished AOR best of luck on a quote they are attempting to sell.
“Congratulations on your new vehicle!”
(When deleting a driver who left the company) “I hope he/she left the company on good terms”
Empathized with customer about business (or even a personal matter).
Offered to send ID cards when adding a vehicle (without NI/AOR asking).
NI changed address & stated they moved: “Congrats on your move hope it is going well!”
Offered to assist AOR with any other commercial policies.
Told a customer to “Drive safe!”
Asked customer about their past/upcoming weekend.
Offered COI for vehicle being added w/ LH or AI (without customer asking).
Informed NI about OLS/offered to help them register.
Congratulated Agent on a new business policy/sale.
Told a New Business customer we are happy to have them at PGR.
