(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Asked customer about their past/upcoming weekend.
Asked NI/AOR how business is going.
Told customer we are here for them 24/7.
Told a customer to “Drive safe!”
Asked NI/AOR about their hobbies.
Asked customer what they like about where they live.
Wished customer well before transferring them to claims.
When calling out to get permission from NI, informed him about Permission Notes.
Told a New Business customer we are happy to have them at PGR.
Offered to show AOR capabilities in FAO (Inform/educate beyond their current request)
Made customer laugh!
(When deleting a driver who left the company) “I hope he/she left the company on good terms”
Congratulated Agent on a new business policy/sale.
“Congratulations on your new vehicle!”
Talked with customer about places they’ve travelled/things they’ve done.
Empathized with customer about business (or even a personal matter).
NI changed address & stated they moved: “Congrats on your move hope it is going well!”
Offered COI for vehicle being added w/ LH or AI (without customer asking).
Wished AOR best of luck on a quote they are attempting to sell.
