"I've already triedrestarting(didn't)"DisplaysettingsUser callsin for sameissue afterit was fixedLockedout of acomputerLiterally justhow (mustexplainwhat)Has waveor onelaunchbrowserISPissueProofpointissue"virus"pop-upALLCAPSEMAILQuickbooks/TRissue"Do I haveto do thiseverytime?"Pet or kidsinbackgroundLastrestartover 10+days"Do youmind ifI..""mycomputeris slow"One-clicksolveTicketrequiresthe POCapprovalAgentinstall"Do wegetchargedfor...."30+minutecallSpamcall3+voicemailsGamereferencemade inoffice"I'm notgood withtech"Issue ison client'sphoneUpdatesoftwareticketreimageadeviceSays yournamewrongPrinterproblemsEOD call(last 15minutes ofshift)User calls into helpdesk,we call backand get VM"it'salwaysworkedlike this"New orformer userform withno infoThrow/Gethit withthe foamrockPersonaldevicePhishingemailVendorCall𝑻𝑯𝑨𝑻clientcalls inVPNissues"I don'thave timefor thisright now""I don'twant torestart"MalwareAdobeissueask acomplexquestion andget a yes ornocall getsdropped"this hasbeen anissue for(1 week+)"OutlookissueSomeonesayssomethingcontroversialRestartfixes theissueUserhad aMacUsersolvestheir ownissueID 10TerrorPasswordresetover 50%of desktopscreen isfilled"while Ihaveyou...""I've already triedrestarting(didn't)"DisplaysettingsUser callsin for sameissue afterit was fixedLockedout of acomputerLiterally justhow (mustexplainwhat)Has waveor onelaunchbrowserISPissueProofpointissue"virus"pop-upALLCAPSEMAILQuickbooks/TRissue"Do I haveto do thiseverytime?"Pet or kidsinbackgroundLastrestartover 10+days"Do youmind ifI..""mycomputeris slow"One-clicksolveTicketrequiresthe POCapprovalAgentinstall"Do wegetchargedfor...."30+minutecallSpamcall3+voicemailsGamereferencemade inoffice"I'm notgood withtech"Issue ison client'sphoneUpdatesoftwareticketreimageadeviceSays yournamewrongPrinterproblemsEOD call(last 15minutes ofshift)User calls into helpdesk,we call backand get VM"it'salwaysworkedlike this"New orformer userform withno infoThrow/Gethit withthe foamrockPersonaldevicePhishingemailVendorCall𝑻𝑯𝑨𝑻clientcalls inVPNissues"I don'thave timefor thisright now""I don'twant torestart"MalwareAdobeissueask acomplexquestion andget a yes ornocall getsdropped"this hasbeen anissue for(1 week+)"OutlookissueSomeonesayssomethingcontroversialRestartfixes theissueUserhad aMacUsersolvestheir ownissueID 10TerrorPasswordresetover 50%of desktopscreen isfilled"while Ihaveyou..."

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I've already tried restarting(didn't)"
  2. Display settings
  3. User calls in for same issue after it was fixed
  4. Locked out of a computer
  5. Literally just how (must explain what)
  6. Has wave or one launch browser
  7. ISP issue
  8. Proofpoint issue
  9. "virus" pop-up
  10. ALL CAPS EMAIL
  11. Quickbooks/TR issue
  12. "Do I have to do this every time?"
  13. Pet or kids in background
  14. Last restart over 10+ days
  15. "Do you mind if I.."
  16. "my computer is slow"
  17. One-click solve
  18. Ticket requires the POC approval
  19. Agent install
  20. "Do we get charged for...."
  21. 30+ minute call
  22. Spam call
  23. 3+ voicemails
  24. Game reference made in office
  25. "I'm not good with tech"
  26. Issue is on client's phone
  27. Update software ticket
  28. reimage a device
  29. Says your name wrong
  30. Printer problems
  31. EOD call (last 15 minutes of shift)
  32. User calls in to helpdesk, we call back and get VM
  33. "it's always worked like this"
  34. New or former user form with no info
  35. Throw/Get hit with the foam rock
  36. Personal device
  37. Phishing email
  38. Vendor Call
  39. 𝑻𝑯𝑨𝑻 client calls in
  40. VPN issues
  41. "I don't have time for this right now"
  42. "I don't want to restart"
  43. Malware
  44. Adobe issue
  45. ask a complex question and get a yes or no
  46. call gets dropped
  47. "this has been an issue for (1 week+)"
  48. Outlook issue
  49. Someone says something controversial
  50. Restart fixes the issue
  51. User had a Mac
  52. User solves their own issue
  53. ID 10T error
  54. Password reset
  55. over 50% of desktop screen is filled
  56. "while I have you..."