"I don'thave timefor thisright now"Lastrestartover 10+daysID 10TerrorRestartfixes theissueOne-clicksolveVPNissuesreimageadeviceIssue ison client'sphone"Do youmind ifI.."EOD call(last 15minutes ofshift)AgentinstallISPissueVendorCallOutlookissue𝑻𝑯𝑨𝑻clientcalls in"I don'twant torestart""mycomputeris slow"Literally justhow (mustexplainwhat)ALLCAPSEMAILPasswordresetUser calls into helpdesk,we call backand get VM"I'm notgood withtech""it'salwaysworkedlike this"Gamereferencemade inofficeDisplaysettingsUserhad aMacNew orformer userform withno infoHas waveor onelaunchbrowser"virus"pop-up"Do I haveto do thiseverytime?"ask acomplexquestion andget a yes ornoover 50%of desktopscreen isfilled"while Ihaveyou..."30+minutecall"I've already triedrestarting(didn't)"3+voicemailsMalwarePet or kidsinbackgroundLockedout of acomputerUsersolvestheir ownissueSomeonesayssomethingcontroversialTicketrequiresthe POCapproval"this hasbeen anissue for(1 week+)"Says yournamewrongQuickbooks/TRissuePhishingemailProofpointissuecall getsdroppedUpdatesoftwareticket"Do wegetchargedfor...."PrinterproblemsAdobeissueUser callsin for sameissue afterit was fixedThrow/Gethit withthe foamrockSpamcallPersonaldevice"I don'thave timefor thisright now"Lastrestartover 10+daysID 10TerrorRestartfixes theissueOne-clicksolveVPNissuesreimageadeviceIssue ison client'sphone"Do youmind ifI.."EOD call(last 15minutes ofshift)AgentinstallISPissueVendorCallOutlookissue𝑻𝑯𝑨𝑻clientcalls in"I don'twant torestart""mycomputeris slow"Literally justhow (mustexplainwhat)ALLCAPSEMAILPasswordresetUser calls into helpdesk,we call backand get VM"I'm notgood withtech""it'salwaysworkedlike this"Gamereferencemade inofficeDisplaysettingsUserhad aMacNew orformer userform withno infoHas waveor onelaunchbrowser"virus"pop-up"Do I haveto do thiseverytime?"ask acomplexquestion andget a yes ornoover 50%of desktopscreen isfilled"while Ihaveyou..."30+minutecall"I've already triedrestarting(didn't)"3+voicemailsMalwarePet or kidsinbackgroundLockedout of acomputerUsersolvestheir ownissueSomeonesayssomethingcontroversialTicketrequiresthe POCapproval"this hasbeen anissue for(1 week+)"Says yournamewrongQuickbooks/TRissuePhishingemailProofpointissuecall getsdroppedUpdatesoftwareticket"Do wegetchargedfor...."PrinterproblemsAdobeissueUser callsin for sameissue afterit was fixedThrow/Gethit withthe foamrockSpamcallPersonaldevice

Help Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I don't have time for this right now"
  2. Last restart over 10+ days
  3. ID 10T error
  4. Restart fixes the issue
  5. One-click solve
  6. VPN issues
  7. reimage a device
  8. Issue is on client's phone
  9. "Do you mind if I.."
  10. EOD call (last 15 minutes of shift)
  11. Agent install
  12. ISP issue
  13. Vendor Call
  14. Outlook issue
  15. 𝑻𝑯𝑨𝑻 client calls in
  16. "I don't want to restart"
  17. "my computer is slow"
  18. Literally just how (must explain what)
  19. ALL CAPS EMAIL
  20. Password reset
  21. User calls in to helpdesk, we call back and get VM
  22. "I'm not good with tech"
  23. "it's always worked like this"
  24. Game reference made in office
  25. Display settings
  26. User had a Mac
  27. New or former user form with no info
  28. Has wave or one launch browser
  29. "virus" pop-up
  30. "Do I have to do this every time?"
  31. ask a complex question and get a yes or no
  32. over 50% of desktop screen is filled
  33. "while I have you..."
  34. 30+ minute call
  35. "I've already tried restarting(didn't)"
  36. 3+ voicemails
  37. Malware
  38. Pet or kids in background
  39. Locked out of a computer
  40. User solves their own issue
  41. Someone says something controversial
  42. Ticket requires the POC approval
  43. "this has been an issue for (1 week+)"
  44. Says your name wrong
  45. Quickbooks/TR issue
  46. Phishing email
  47. Proofpoint issue
  48. call gets dropped
  49. Update software ticket
  50. "Do we get charged for...."
  51. Printer problems
  52. Adobe issue
  53. User calls in for same issue after it was fixed
  54. Throw/Get hit with the foam rock
  55. Spam call
  56. Personal device