(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Quickbooks/TR issue
Update software ticket
Pet or kids in background
Someone says something controversial
User solves their own issue
Display settings
Game reference made in office
Throw/Get hit with the foam rock
Says your name wrong
reimage a device
Printer problems
𝑻𝑯𝑨𝑻 client calls in
User had a Mac
30+ minute call
ID 10T error
Outlook issue
"Do you mind if I.."
"it's always worked like this"
User calls in for same issue after it was fixed
New or former user form with no info
Agent install
Malware
ALL CAPS EMAIL
Restart fixes the issue
"I don't want to restart"
Password reset
call gets dropped
ask a complex question and get a yes or no
ISP issue
"Do I have to do this every time?"
Personal device
EOD call (last 15 minutes of shift)
Vendor Call
over 50% of desktop screen is filled
One-click solve
Has wave or one launch browser
"virus" pop-up
Spam call
"I'm not good with tech"
"I've already tried restarting(didn't)"
"this has been an issue for (1 week+)"
Proofpoint issue
Adobe issue
Phishing email
"my computer is slow"
VPN issues
"I don't have time for this right now"
Literally just how (must explain what)
"Do we get charged for...."
User calls in to helpdesk, we call back and get VM
