Drink Fullbottle/flaskof waterManageracceptscallNAR fromNHAEscalationAvail for20minutes +Close/OpencodeRequest forExpeditedETA(call/email)Categorizeatleast 10emails inyour nameCall ofless than3 minutesChange statusto avail oneminute beforebreak and thenshout "hep hephooray!"Delay atleast 5ticketsDelayrequestfor Drilloutneeded"Hello , Thisis R*****dfromL*c*N*t"CustomerEscalation:MissedETAPunch inlunch exactlyon yourschedulegiven.Catchsomeonein OB/OLHave a coffeebreak or catchsomeonedrinkingcoffeeTransfer acall toanotherdepartment.Completeservice ticketcreation callwithin 4minutesDrink Fullbottle/flaskof waterManageracceptscallNAR fromNHAEscalationAvail for20minutes +Close/OpencodeRequest forExpeditedETA(call/email)Categorizeatleast 10emails inyour nameCall ofless than3 minutesChange statusto avail oneminute beforebreak and thenshout "hep hephooray!"Delay atleast 5ticketsDelayrequestfor Drilloutneeded"Hello , Thisis R*****dfromL*c*N*t"CustomerEscalation:MissedETAPunch inlunch exactlyon yourschedulegiven.Catchsomeonein OB/OLHave a coffeebreak or catchsomeonedrinkingcoffeeTransfer acall toanotherdepartment.Completeservice ticketcreation callwithin 4minutes

SOC BINGOOOOO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Drink Full bottle/flask of water
  2. Manager accepts call
  3. NAR from NHAEscalation
  4. Avail for 20 minutes +
  5. Close/Open code
  6. Request for Expedited ETA (call/email)
  7. Categorize atleast 10 emails in your name
  8. Call of less than 3 minutes
  9. Change status to avail one minute before break and then shout "hep hep hooray!"
  10. Delay at least 5 tickets
  11. Delay request for Drillout needed
  12. "Hello , This is R*****d from L*c*N*t"
  13. Customer Escalation: Missed ETA
  14. Punch in lunch exactly on your schedule given.
  15. Catch someone in OB/OL
  16. Have a coffee break or catch someone drinking coffee
  17. Transfer a call to another department.
  18. Complete service ticket creation call within 4 minutes