Drink Fullbottle/flaskof waterHave a coffeebreak or catchsomeonedrinkingcoffeeAvail for20minutes +Request forExpeditedETA(call/email)Transfer acall toanotherdepartment.Catchsomeonein OB/OLCompleteservice ticketcreation callwithin 4minutesChange statusto avail oneminute beforebreak and thenshout "hep hephooray!"Punch inlunch exactlyon yourschedulegiven.Call ofless than3 minutesCategorizeatleast 10emails inyour nameManageracceptscallDelay atleast 5ticketsDelayrequestfor DrilloutneededCustomerEscalation:MissedETANAR fromNHAEscalation"Hello , Thisis R*****dfromL*c*N*t"Close/OpencodeDrink Fullbottle/flaskof waterHave a coffeebreak or catchsomeonedrinkingcoffeeAvail for20minutes +Request forExpeditedETA(call/email)Transfer acall toanotherdepartment.Catchsomeonein OB/OLCompleteservice ticketcreation callwithin 4minutesChange statusto avail oneminute beforebreak and thenshout "hep hephooray!"Punch inlunch exactlyon yourschedulegiven.Call ofless than3 minutesCategorizeatleast 10emails inyour nameManageracceptscallDelay atleast 5ticketsDelayrequestfor DrilloutneededCustomerEscalation:MissedETANAR fromNHAEscalation"Hello , Thisis R*****dfromL*c*N*t"Close/Opencode

SOC BINGOOOOO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Drink Full bottle/flask of water
  2. Have a coffee break or catch someone drinking coffee
  3. Avail for 20 minutes +
  4. Request for Expedited ETA (call/email)
  5. Transfer a call to another department.
  6. Catch someone in OB/OL
  7. Complete service ticket creation call within 4 minutes
  8. Change status to avail one minute before break and then shout "hep hep hooray!"
  9. Punch in lunch exactly on your schedule given.
  10. Call of less than 3 minutes
  11. Categorize atleast 10 emails in your name
  12. Manager accepts call
  13. Delay at least 5 tickets
  14. Delay request for Drillout needed
  15. Customer Escalation: Missed ETA
  16. NAR from NHAEscalation
  17. "Hello , This is R*****d from L*c*N*t"
  18. Close/Open code