(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Manager accepts call
Complete service ticket creation call within 4 minutes
Categorize atleast 10 emails in your name
Close/Open code
Delay request for Drillout needed
Drink Full bottle/flask of water
Request for Expedited ETA (call/email)
Catch someone in OB/OL
Change status to avail one minute before break and then shout "hep hep hooray!"
Call of less than 3 minutes
Customer Escalation: Missed ETA
Avail for 20 minutes +
Punch in lunch exactly on your schedule given.
"Hello , This is R*****d from L*c*N*t"
Delay at least 5 tickets
Transfer a call to another department.
NAR from NHAEscalation
Have a coffee break or catch someone drinking coffee
