(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Manager accepts call
Delay request for Drillout needed
Categorize atleast 10 emails in your name
Customer Escalation: Missed ETA
Complete service ticket creation call within 4 minutes
Close/Open code
Transfer a call to another department.
Catch someone in OB/OL
Punch in lunch exactly on your schedule given.
Delay at least 5 tickets
Request for Expedited ETA (call/email)
"Hello , This is R*****d from L*c*N*t"
Drink Full bottle/flask of water
Avail for 20 minutes +
NAR from NHAEscalation
Change status to avail one minute before break and then shout "hep hep hooray!"
Have a coffee break or catch someone drinking coffee