NAR fromNHAEscalationManageracceptscallAvail for20minutes +Delayrequestfor DrilloutneededCatchsomeonein OB/OLDrink Fullbottle/flaskof waterCustomerEscalation:MissedETAHave a coffeebreak or catchsomeonedrinkingcoffeeChange statusto avail oneminute beforebreak and thenshout "hep hephooray!"Close/OpencodePunch inlunch exactlyon yourschedulegiven.Categorizeatleast 10emails inyour name"Hello , Thisis R*****dfromL*c*N*t"Completeservice ticketcreation callwithin 4minutesCall ofless than3 minutesRequest forExpeditedETA(call/email)Delay atleast 5ticketsTransfer acall toanotherdepartment.NAR fromNHAEscalationManageracceptscallAvail for20minutes +Delayrequestfor DrilloutneededCatchsomeonein OB/OLDrink Fullbottle/flaskof waterCustomerEscalation:MissedETAHave a coffeebreak or catchsomeonedrinkingcoffeeChange statusto avail oneminute beforebreak and thenshout "hep hephooray!"Close/OpencodePunch inlunch exactlyon yourschedulegiven.Categorizeatleast 10emails inyour name"Hello , Thisis R*****dfromL*c*N*t"Completeservice ticketcreation callwithin 4minutesCall ofless than3 minutesRequest forExpeditedETA(call/email)Delay atleast 5ticketsTransfer acall toanotherdepartment.

SOC BINGOOOOO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. NAR from NHAEscalation
  2. Manager accepts call
  3. Avail for 20 minutes +
  4. Delay request for Drillout needed
  5. Catch someone in OB/OL
  6. Drink Full bottle/flask of water
  7. Customer Escalation: Missed ETA
  8. Have a coffee break or catch someone drinking coffee
  9. Change status to avail one minute before break and then shout "hep hep hooray!"
  10. Close/Open code
  11. Punch in lunch exactly on your schedule given.
  12. Categorize atleast 10 emails in your name
  13. "Hello , This is R*****d from L*c*N*t"
  14. Complete service ticket creation call within 4 minutes
  15. Call of less than 3 minutes
  16. Request for Expedited ETA (call/email)
  17. Delay at least 5 tickets
  18. Transfer a call to another department.