Punch inlunch exactlyon yourschedulegiven.Change statusto avail oneminute beforebreak and thenshout "hep hephooray!"CustomerEscalation:MissedETAClose/OpencodeManageracceptscallCategorizeatleast 10emails inyour nameCall ofless than3 minutesTransfer acall toanotherdepartment.Have a coffeebreak or catchsomeonedrinkingcoffeeCompleteservice ticketcreation callwithin 4minutesRequest forExpeditedETA(call/email)Delayrequestfor DrilloutneededCatchsomeonein OB/OLNAR fromNHAEscalationDelay atleast 5ticketsAvail for20minutes +Drink Fullbottle/flaskof water"Hello , Thisis R*****dfromL*c*N*t"Punch inlunch exactlyon yourschedulegiven.Change statusto avail oneminute beforebreak and thenshout "hep hephooray!"CustomerEscalation:MissedETAClose/OpencodeManageracceptscallCategorizeatleast 10emails inyour nameCall ofless than3 minutesTransfer acall toanotherdepartment.Have a coffeebreak or catchsomeonedrinkingcoffeeCompleteservice ticketcreation callwithin 4minutesRequest forExpeditedETA(call/email)Delayrequestfor DrilloutneededCatchsomeonein OB/OLNAR fromNHAEscalationDelay atleast 5ticketsAvail for20minutes +Drink Fullbottle/flaskof water"Hello , Thisis R*****dfromL*c*N*t"

SOC BINGOOOOO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Punch in lunch exactly on your schedule given.
  2. Change status to avail one minute before break and then shout "hep hep hooray!"
  3. Customer Escalation: Missed ETA
  4. Close/Open code
  5. Manager accepts call
  6. Categorize atleast 10 emails in your name
  7. Call of less than 3 minutes
  8. Transfer a call to another department.
  9. Have a coffee break or catch someone drinking coffee
  10. Complete service ticket creation call within 4 minutes
  11. Request for Expedited ETA (call/email)
  12. Delay request for Drillout needed
  13. Catch someone in OB/OL
  14. NAR from NHAEscalation
  15. Delay at least 5 tickets
  16. Avail for 20 minutes +
  17. Drink Full bottle/flask of water
  18. "Hello , This is R*****d from L*c*N*t"