Categorizeatleast 10emails inyour nameDrink Fullbottle/flaskof waterAvail for20minutes +Punch inlunch exactlyon yourschedulegiven.CustomerEscalation:MissedETATransfer acall toanotherdepartment.Catchsomeonein OB/OLDelay atleast 5ticketsCall ofless than3 minutesHave a coffeebreak or catchsomeonedrinkingcoffeeChange statusto avail oneminute beforebreak and thenshout "hep hephooray!""Hello , Thisis R*****dfromL*c*N*t"Completeservice ticketcreation callwithin 4minutesManageracceptscallDelayrequestfor DrilloutneededRequest forExpeditedETA(call/email)NAR fromNHAEscalationClose/OpencodeCategorizeatleast 10emails inyour nameDrink Fullbottle/flaskof waterAvail for20minutes +Punch inlunch exactlyon yourschedulegiven.CustomerEscalation:MissedETATransfer acall toanotherdepartment.Catchsomeonein OB/OLDelay atleast 5ticketsCall ofless than3 minutesHave a coffeebreak or catchsomeonedrinkingcoffeeChange statusto avail oneminute beforebreak and thenshout "hep hephooray!""Hello , Thisis R*****dfromL*c*N*t"Completeservice ticketcreation callwithin 4minutesManageracceptscallDelayrequestfor DrilloutneededRequest forExpeditedETA(call/email)NAR fromNHAEscalationClose/Opencode

SOC BINGOOOOO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Categorize atleast 10 emails in your name
  2. Drink Full bottle/flask of water
  3. Avail for 20 minutes +
  4. Punch in lunch exactly on your schedule given.
  5. Customer Escalation: Missed ETA
  6. Transfer a call to another department.
  7. Catch someone in OB/OL
  8. Delay at least 5 tickets
  9. Call of less than 3 minutes
  10. Have a coffee break or catch someone drinking coffee
  11. Change status to avail one minute before break and then shout "hep hep hooray!"
  12. "Hello , This is R*****d from L*c*N*t"
  13. Complete service ticket creation call within 4 minutes
  14. Manager accepts call
  15. Delay request for Drillout needed
  16. Request for Expedited ETA (call/email)
  17. NAR from NHAEscalation
  18. Close/Open code