Call ofless than3 minutesCustomerEscalation:MissedETAClose/OpencodeDrink Fullbottle/flaskof waterTransfer acall toanotherdepartment.Punch inlunch exactlyon yourschedulegiven.Delayrequestfor DrilloutneededRequest forExpeditedETA(call/email)Change statusto avail oneminute beforebreak and thenshout "hep hephooray!"Have a coffeebreak or catchsomeonedrinkingcoffeeCompleteservice ticketcreation callwithin 4minutesAvail for20minutes +NAR fromNHAEscalationManageracceptscallDelay atleast 5ticketsCategorizeatleast 10emails inyour name"Hello , Thisis R*****dfromL*c*N*t"Catchsomeonein OB/OLCall ofless than3 minutesCustomerEscalation:MissedETAClose/OpencodeDrink Fullbottle/flaskof waterTransfer acall toanotherdepartment.Punch inlunch exactlyon yourschedulegiven.Delayrequestfor DrilloutneededRequest forExpeditedETA(call/email)Change statusto avail oneminute beforebreak and thenshout "hep hephooray!"Have a coffeebreak or catchsomeonedrinkingcoffeeCompleteservice ticketcreation callwithin 4minutesAvail for20minutes +NAR fromNHAEscalationManageracceptscallDelay atleast 5ticketsCategorizeatleast 10emails inyour name"Hello , Thisis R*****dfromL*c*N*t"Catchsomeonein OB/OL

SOC BINGOOOOO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call of less than 3 minutes
  2. Customer Escalation: Missed ETA
  3. Close/Open code
  4. Drink Full bottle/flask of water
  5. Transfer a call to another department.
  6. Punch in lunch exactly on your schedule given.
  7. Delay request for Drillout needed
  8. Request for Expedited ETA (call/email)
  9. Change status to avail one minute before break and then shout "hep hep hooray!"
  10. Have a coffee break or catch someone drinking coffee
  11. Complete service ticket creation call within 4 minutes
  12. Avail for 20 minutes +
  13. NAR from NHAEscalation
  14. Manager accepts call
  15. Delay at least 5 tickets
  16. Categorize atleast 10 emails in your name
  17. "Hello , This is R*****d from L*c*N*t"
  18. Catch someone in OB/OL