(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Transfer a call to another department.
Call of less than 3 minutes
Avail for 20 minutes +
Catch someone in OB/OL
Categorize atleast 10 emails in your name
Punch in lunch exactly on your schedule given
NAR from NHAEscalation
Have a coffee break or catch someone drinking coffee
Customer Escalation: Missed ETA
Delay at least 5 tickets
Delay request for Drillout needed
Manager accepts call
Complete service ticket creation call within 4 minutes
Change status to avail one minute before break and then shout "hep hep hooray!"
