(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Transfer a call to another department.
Customer Escalation: Missed ETA
Close/Open code
Manager accepts call
Delay at least 5 tickets
Request for Expedited ETA (call/email)
Drink Full bottle/flask of water
Change status to avail one minute before break and then shout "hep hep hooray!"
Hello , This is R*****d from L*c*N*t"
Complete service ticket creation call within 4 minutes
NAR from NHAEscalation
Delay request for Drillout needed
Punch in lunch exactly on your schedule given
Catch someone in OB/OL
Avail for 20 minutes +
Call of less than 3 minutes
Categorize atleast 10 emails in your name
Have a coffee break or catch someone drinking coffee
