(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Request for Expedited ETA (call/email)
Hello , This is R*****d from L*c*N*t"
Delay request for Drillout needed
Avail for 20 minutes +
Transfer a call to another department.
Close/Open code
Catch someone in OB/OL
NAR from NHAEscalation
Have a coffee break or catch someone drinking coffee
Delay at least 5 tickets
Categorize atleast 10 emails in your name
Call of less than 3 minutes
Complete service ticket creation call within 4 minutes
Punch in lunch exactly on your schedule given
Customer Escalation: Missed ETA
Drink Full bottle/flask of water
Change status to avail one minute before break and then shout "hep hep hooray!"
