(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Punch in lunch exactly on your schedule given
Hello , This is R*****d from L*c*N*t"
Manager accepts call
Have a coffee break or catch someone drinking coffee
Change status to avail one minute before break and then shout "hep hep hooray!"
Drink Full bottle/flask of water
Call of less than 3 minutes
Delay at least 5 tickets
Catch someone in OB/OL
Request for Expedited ETA (call/email)
Customer Escalation: Missed ETA
Close/Open code
Delay request for Drillout needed
Transfer a call to another department.
Avail for 20 minutes +
NAR from NHAEscalation
Complete service ticket creation call within 4 minutes
