(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Punch in lunch exactly on your schedule given
Delay at least 5 tickets
Close/Open code
Avail for 20 minutes +
Customer Escalation: Missed ETA
Catch someone in OB/OL
NAR from NHAEscalation
Change status to avail one minute before break and then shout "hep hep hooray!"
Transfer a call to another department.
Drink Full bottle/flask of water
Have a coffee break or catch someone drinking coffee
Call of less than 3 minutes
Delay request for Drillout needed
Request for Expedited ETA (call/email)
Hello , This is R*****d from L*c*N*t"
Complete service ticket creation call within 4 minutes
