NAR fromNHAEscalationCustomerEscalation:MissedETARequest forExpeditedETA(call/email)Avail for20minutes +Delayrequestfor DrilloutneededTransfer acall toanotherdepartment.Completeservice ticketcreation callwithin 4minutesHave a coffeebreak or catchsomeonedrinkingcoffeeDelay atleast 5ticketsClose/OpencodeHello , Thisis R*****dfromL*c*N*t"Drink Fullbottle/flaskof waterChange statusto avail oneminute beforebreak and thenshout "hep hephooray!"Catchsomeonein OB/OLCategorizeatleast 10emails inyour namePunch inlunch exactlyon yourschedulegivenCall ofless than3 minutesManageracceptscallNAR fromNHAEscalationCustomerEscalation:MissedETARequest forExpeditedETA(call/email)Avail for20minutes +Delayrequestfor DrilloutneededTransfer acall toanotherdepartment.Completeservice ticketcreation callwithin 4minutesHave a coffeebreak or catchsomeonedrinkingcoffeeDelay atleast 5ticketsClose/OpencodeHello , Thisis R*****dfromL*c*N*t"Drink Fullbottle/flaskof waterChange statusto avail oneminute beforebreak and thenshout "hep hephooray!"Catchsomeonein OB/OLCategorizeatleast 10emails inyour namePunch inlunch exactlyon yourschedulegivenCall ofless than3 minutesManageracceptscall

SOC BINGOOOO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. NAR from NHAEscalation
  2. Customer Escalation: Missed ETA
  3. Request for Expedited ETA (call/email)
  4. Avail for 20 minutes +
  5. Delay request for Drillout needed
  6. Transfer a call to another department.
  7. Complete service ticket creation call within 4 minutes
  8. Have a coffee break or catch someone drinking coffee
  9. Delay at least 5 tickets
  10. Close/Open code
  11. Hello , This is R*****d from L*c*N*t"
  12. Drink Full bottle/flask of water
  13. Change status to avail one minute before break and then shout "hep hep hooray!"
  14. Catch someone in OB/OL
  15. Categorize atleast 10 emails in your name
  16. Punch in lunch exactly on your schedule given
  17. Call of less than 3 minutes
  18. Manager accepts call