OfferedExtendedWarrantyTook10CallsSendInvoicevia EmailHad tosearch foran accountin SFTrackShipmentsUsedIPVOrderPlacementCreated aHot ShotEnsendaElineChangedPaymentType onan OrderTook 5CallsTransferredCustomerto AnotherPromptLocatedAlternatesContactedHelpPhoneUsedZDIP topull up aCSPUsedClickAnywhereSourcingQuote inSOEB2B-HowMany?B2B-When orHowSoon?ChangedPricingLocatedAccessoriesRejectItemsConvertSourcingQuote toOrderUsed theCustomerSupportToolboxTransferredCustomerto TPSUsedZDIP topull up aCSPOfferedExtendedWarrantyTook10CallsSendInvoicevia EmailHad tosearch foran accountin SFTrackShipmentsUsedIPVOrderPlacementCreated aHot ShotEnsendaElineChangedPaymentType onan OrderTook 5CallsTransferredCustomerto AnotherPromptLocatedAlternatesContactedHelpPhoneUsedZDIP topull up aCSPUsedClickAnywhereSourcingQuote inSOEB2B-HowMany?B2B-When orHowSoon?ChangedPricingLocatedAccessoriesRejectItemsConvertSourcingQuote toOrderUsed theCustomerSupportToolboxTransferredCustomerto TPSUsedZDIP topull up aCSP

New Hire Academy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Offered Extended Warranty
  2. Took 10 Calls
  3. Send Invoice via Email
  4. Had to search for an account in SF
  5. Track Shipments
  6. Used IPV
  7. Order Placement
  8. Created a Hot Shot Ensenda Eline
  9. Changed Payment Type on an Order
  10. Took 5 Calls
  11. Transferred Customer to Another Prompt
  12. Located Alternates
  13. Contacted Help Phone
  14. Used ZDIP to pull up a CSP
  15. Used Click Anywhere
  16. Sourcing Quote in SOE
  17. B2B- How Many?
  18. B2B- When or How Soon?
  19. Changed Pricing
  20. Located Accessories
  21. Reject Items
  22. Convert Sourcing Quote to Order
  23. Used the Customer Support Toolbox
  24. Transferred Customer to TPS
  25. Used ZDIP to pull up a CSP