RejectItemsTransferredCustomerto AnotherPromptContactedHelpPhoneLocatedAccessoriesTook10CallsOfferedExtendedWarrantyTransferredCustomerto TPSUsed theCustomerSupportToolboxSourcingQuote inSOEChangedPaymentType onan OrderB2B-HowMany?TrackShipmentsConvertSourcingQuote toOrderCreated aHot ShotEnsendaElineChangedPricingUsedClickAnywhereUsedZDIP topull up aCSPSendInvoicevia EmailTook 5CallsUsedZDIP topull up aCSPHad tosearch foran accountin SFLocatedAlternatesB2B-When orHowSoon?UsedIPVOrderPlacementRejectItemsTransferredCustomerto AnotherPromptContactedHelpPhoneLocatedAccessoriesTook10CallsOfferedExtendedWarrantyTransferredCustomerto TPSUsed theCustomerSupportToolboxSourcingQuote inSOEChangedPaymentType onan OrderB2B-HowMany?TrackShipmentsConvertSourcingQuote toOrderCreated aHot ShotEnsendaElineChangedPricingUsedClickAnywhereUsedZDIP topull up aCSPSendInvoicevia EmailTook 5CallsUsedZDIP topull up aCSPHad tosearch foran accountin SFLocatedAlternatesB2B-When orHowSoon?UsedIPVOrderPlacement

New Hire Academy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reject Items
  2. Transferred Customer to Another Prompt
  3. Contacted Help Phone
  4. Located Accessories
  5. Took 10 Calls
  6. Offered Extended Warranty
  7. Transferred Customer to TPS
  8. Used the Customer Support Toolbox
  9. Sourcing Quote in SOE
  10. Changed Payment Type on an Order
  11. B2B- How Many?
  12. Track Shipments
  13. Convert Sourcing Quote to Order
  14. Created a Hot Shot Ensenda Eline
  15. Changed Pricing
  16. Used Click Anywhere
  17. Used ZDIP to pull up a CSP
  18. Send Invoice via Email
  19. Took 5 Calls
  20. Used ZDIP to pull up a CSP
  21. Had to search for an account in SF
  22. Located Alternates
  23. B2B- When or How Soon?
  24. Used IPV
  25. Order Placement