ChangedPricingTook 5CallsOfferedExtendedWarrantyChangedPaymentType onan OrderUsedZDIP topull up aCSPRejectItemsContactedHelpPhoneTrackShipmentsB2B-When orHowSoon?TransferredCustomerto AnotherPromptLocatedAccessoriesConvertSourcingQuote toOrderTransferredCustomerto TPSB2B-HowMany?Had tosearch foran accountin SFTook10CallsOrderPlacementSourcingQuote inSOECreated aHot ShotEnsendaElineUsedClickAnywhereUsedIPVSendInvoicevia EmailUsedZDIP topull up aCSPUsed theCustomerSupportToolboxLocatedAlternatesChangedPricingTook 5CallsOfferedExtendedWarrantyChangedPaymentType onan OrderUsedZDIP topull up aCSPRejectItemsContactedHelpPhoneTrackShipmentsB2B-When orHowSoon?TransferredCustomerto AnotherPromptLocatedAccessoriesConvertSourcingQuote toOrderTransferredCustomerto TPSB2B-HowMany?Had tosearch foran accountin SFTook10CallsOrderPlacementSourcingQuote inSOECreated aHot ShotEnsendaElineUsedClickAnywhereUsedIPVSendInvoicevia EmailUsedZDIP topull up aCSPUsed theCustomerSupportToolboxLocatedAlternates

New Hire Academy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Changed Pricing
  2. Took 5 Calls
  3. Offered Extended Warranty
  4. Changed Payment Type on an Order
  5. Used ZDIP to pull up a CSP
  6. Reject Items
  7. Contacted Help Phone
  8. Track Shipments
  9. B2B- When or How Soon?
  10. Transferred Customer to Another Prompt
  11. Located Accessories
  12. Convert Sourcing Quote to Order
  13. Transferred Customer to TPS
  14. B2B- How Many?
  15. Had to search for an account in SF
  16. Took 10 Calls
  17. Order Placement
  18. Sourcing Quote in SOE
  19. Created a Hot Shot Ensenda Eline
  20. Used Click Anywhere
  21. Used IPV
  22. Send Invoice via Email
  23. Used ZDIP to pull up a CSP
  24. Used the Customer Support Toolbox
  25. Located Alternates