(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Same DiSC as customer
Located an Order Over 10K
Plat. Queue Call
Found a Consumable Item on an Order
Any KPI Pitched
Customer Mentions a Holiday
Provided an ETA
Grabbed a Case
Checked a Teammate's Notifications
Looked at a Customer's Website or Socials
Action Taken on a Proactive Case
Transit Damage Chat
Discount Request or Coupon code
Earned a Positive Review
Made an Outgoing Call
Took a 10 Min. Break
Found a red item on an order
Shared Feedback with a Teammate
Updated an Existing Index Note
Reached out to SOS, DS, CQ, or Procurement...
First Initial Matches a Customer
Expressed curiority/ asked a personalized question