(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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First Initial Matches a Customer
Same DiSC as customer
Refrigeration Equipment on an Order
Looked at a Customer's Website or Socials
Shared Feedback with a Teammate
Located an Order Over 10K
Altered or Canceled an Order
Any KPI Pitched
Transit Damage Chat
Earned a Positive Review
Found a Consumable Item on an Order
Customer Mentions a Holiday
Checked a Teammate's Notifications
Reached out to SOS, DS, CQ, or Procurement...
Discount Request or Coupon code
Provided an ETA
Took a 10 Min. Break
Made an Outgoing Call
Plat. Queue Call
Grabbed a Case
Updated an Existing Index Note
Action Taken on a Proactive Case
Found a red item on an order
Expressed curiority/ asked a personalized question