First Initial Matches a Customer Earned a Positive Review Expressed curiority/ asked a personalized question Reached out to SOS, DS, CQ, or Procurement... Made an Outgoing Call Updated an Existing Index Note Grabbed a Case Located an Order Over 10K Plat. Queue Call Altered or Canceled an Order Transit Damage Chat Customer Mentions a Holiday Shared Feedback with a Teammate Took a 10 Min. Break Any KPI Pitched Found a Consumable Item on an Order Action Taken on a Proactive Case Checked a Teammate's Notifications Provided an ETA Refrigeration Equipment on an Order Looked at a Customer's Website or Socials Discount Request or Coupon code Found a red item on an order Same DiSC as customer First Initial Matches a Customer Earned a Positive Review Expressed curiority/ asked a personalized question Reached out to SOS, DS, CQ, or Procurement... Made an Outgoing Call Updated an Existing Index Note Grabbed a Case Located an Order Over 10K Plat. Queue Call Altered or Canceled an Order Transit Damage Chat Customer Mentions a Holiday Shared Feedback with a Teammate Took a 10 Min. Break Any KPI Pitched Found a Consumable Item on an Order Action Taken on a Proactive Case Checked a Teammate's Notifications Provided an ETA Refrigeration Equipment on an Order Looked at a Customer's Website or Socials Discount Request or Coupon code Found a red item on an order Same DiSC as customer
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
First Initial Matches a Customer
Earned a Positive Review
Expressed curiority/ asked a personalized question
Reached out to SOS, DS, CQ, or Procurement...
Made an Outgoing Call
Updated an Existing Index Note
Grabbed a Case
Located an Order Over 10K
Plat. Queue Call
Altered or Canceled an Order
Transit Damage Chat
Customer Mentions a Holiday
Shared Feedback with a Teammate
Took a 10 Min. Break
Any KPI Pitched
Found a Consumable Item on an Order
Action Taken on a Proactive Case
Checked a Teammate's Notifications
Provided an ETA
Refrigeration Equipment on an Order
Looked at a Customer's Website or Socials
Discount Request or Coupon code
Found a red item on an order
Same DiSC as customer