Number ofcustomercomplaintsProductdifferentiationDrivingforcesReactiveEfficiencyCompetitiveadvantageRestrainingforcesChangeRate of staffabsenteeismNumberofworkplaceaccidentsProductivityNumberof salesProactiveInnovationForceFieldAnalysisEffectivenessNetprofitfiguresStaffturnoverGlobalisationBusinesschangeOrganisationalinertiaLevel ofwastagePercentageof marketshareKeyperformanceindicatorsNumber ofcustomercomplaintsProductdifferentiationDrivingforcesReactiveEfficiencyCompetitiveadvantageRestrainingforcesChangeRate of staffabsenteeismNumberofworkplaceaccidentsProductivityNumberof salesProactiveInnovationForceFieldAnalysisEffectivenessNetprofitfiguresStaffturnoverGlobalisationBusinesschangeOrganisationalinertiaLevel ofwastagePercentageof marketshareKeyperformanceindicators

Unit 4 AOS1 The Need for Change - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Number of customer complaints
  2. Product differentiation
  3. Driving forces
  4. Reactive
  5. Efficiency
  6. Competitive advantage
  7. Restraining forces
  8. Change
  9. Rate of staff absenteeism
  10. Number of workplace accidents
  11. Productivity
  12. Number of sales
  13. Proactive
  14. Innovation
  15. Force Field Analysis
  16. Effectiveness
  17. Net profit figures
  18. Staff turnover
  19. Globalisation
  20. Business change
  21. Organisational inertia
  22. Level of wastage
  23. Percentage of market share
  24. Key performance indicators