(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Join in on a team celebration or mini “victory” moment. (Fun)
19.
Go the extra mile to ensure the rink looks inviting. (Safe, Bold)
16.
Fix a skater’s rental skates. (Safe, Kind)
6.
Engage with a customer while they're waiting for their session to start. (Fun, Kind)
10.
Engage with customers by asking them about their skating experience. (Kind, Honest)
42.
Take a few minutes to connect with a regular customer you haven’t spoken to in a while. (Kind)
30.
Take a moment to thank someone for their hard work. (Kind)
11.
Help a colleague complete their task in a creative or fun way. (Bold, Kind)
28.
Help a customer do up their skates before they get on the ice. (Kind, Safe)
37.
Offer a customer a drink or snack suggestion from the café based on their preferences. (Kind)
43.
Give a customer a friendly greeting as they arrive. (Kind)
36.
Assist a first-time skater and provide some tips. (Safe)
2.
Organize a quick team huddle or check-in. (Teamwork, Kind)
20.
Help a child feel confident on the ice. (Kind, Fun)
7.
Give a high five to a colleague after a job well done. (Kind, Fun)
17.
Engage with a customer by asking what type of music they enjoy while skating. (Fun)
51.
Give a compliment to a colleague. (Kind)
1.
Compliment a team member's work. (Kind)
9.
Volunteer to take on a task you haven’t done before. (Bold)
27.
Take the time to teach a colleague something new. (Kind)
32.
Share and celebrate a small win with the team. (Fun, Kind)
13.
Give a customer a positive send-off as they leave the venue. (Kind)
49.
Take a photo of a customer or family on the ice (if appropriate). (Kind)
40.
Start a conversation with a regular customer and ask how their day is going. (Kind)
41.
Compliment a customer on their skating skills. (Kind)
38.
Help a customer navigate the front office smoothly. (Kind)
15.
Introduce a regular customer to a new staff member that they may not know. (Kind)
46.
Make a customer smile with a joke or friendly comment. (Kind)
3.
Go above and beyond to help a skater who is struggling. (Safe, Kind)
5.
Ask a customer how their skating experience was. (Honest, Kind)
50.
Write down something you appreciate about the team or venue and share it at the end of the day. (Kind, Honest)
35.
Take a funny or group photo and share it with the team. (Fun)
24.
Help the area not assigned to you to complete a task . (Teamwork, Kind)
4.
Try a (SAFE) skating trick or challenge outside of your comfort zone. (Bold, Fun)
26.
Start a friendly competition for the shift between colleagues (who can skate the best, who can offer the best customer service, etc.). (Fun, Bold)
31.
Share a personal skating achievement with the team. (Fun, Bold)
14.
Check in with a colleague to see how they’re doing. (Kind)
8.
Tell a customer about a cool upcoming event at the venue (Special sessions, Hockey games, competitions etc). (Bold)
44.
Start a conversation with a new customer and help them feel welcomed. (Kind)
45.
Compliment a colleague's positive attitude. (Kind)
33.
Encourage a child to try skating without holding onto the boards/ penguin. (Fun, Bold)
39.
Take a “team selfie” during a shift and share it with the team. (Fun, Kind)
34.
Keep a positive attitude during a busy or stressful moment. (Bold, Kind)
12.
Make an effort to learn something new about a fellow team member. (Kind)
21.
Assist a customer in choosing the right skate size if they don’t know and make sure they're comfortable. (Safe, Kind)
47.
Perform a random act of kindness for a customer or team member. (Kind)
23.
Thank a customer for choosing your venue and ask for feedback on their experience. (Honest)
48.
Laugh at a silly mistake and make it a learning moment. (Fun, Honest)
29.
Start a chat with a colleague you don’t normally chat with during a quiet moment. (Kind)
18.
Give a thoughtful thank-you note to someone at the end of the shift. (Kind)
25.
Offer a positive, upbeat message for the team during toolbox meeting. (Kind)
22.
