(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Start a chat with a colleague you don’t normally chat with during a quiet moment. (Kind)
18.
Take a photo of a customer or family on the ice (if appropriate). (Kind)
40.
Join in on a team celebration or mini “victory” moment. (Fun)
19.
Go above and beyond to help a skater who is struggling. (Safe, Kind)
5.
Start a friendly competition for the shift between colleagues (who can skate the best, who can offer the best customer service, etc.). (Fun, Bold)
31.
Share and celebrate a small win with the team. (Fun, Kind)
13.
Offer a customer a drink or snack suggestion from the café based on their preferences. (Kind)
43.
Assist a customer in choosing the right skate size if they don’t know and make sure they're comfortable. (Safe, Kind)
47.
Compliment a team member's work. (Kind)
9.
Keep a positive attitude during a busy or stressful moment. (Bold, Kind)
12.
Help a colleague complete their task in a creative or fun way. (Bold, Kind)
28.
Perform a random act of kindness for a customer or team member. (Kind)
23.
Take a funny or group photo and share it with the team. (Fun)
24.
Start a conversation with a regular customer and ask how their day is going. (Kind)
41.
Assist a first-time skater and provide some tips. (Safe)
2.
Laugh at a silly mistake and make it a learning moment. (Fun, Honest)
29.
Take a few minutes to connect with a regular customer you haven’t spoken to in a while. (Kind)
30.
Give a compliment to a colleague. (Kind)
1.
Give a high five to a colleague after a job well done. (Kind, Fun)
17.
Help a customer navigate the front office smoothly. (Kind)
15.
Help a customer do up their skates before they get on the ice. (Kind, Safe)
37.
Write down something you appreciate about the team or venue and share it at the end of the day. (Kind, Honest)
35.
Take a moment to thank someone for their hard work. (Kind)
11.
Volunteer to take on a task you haven’t done before. (Bold)
27.
Engage with customers by asking them about their skating experience. (Kind, Honest)
42.
Fix a skater’s rental skates. (Safe, Kind)
6.
Offer a positive, upbeat message for the team during toolbox meeting. (Kind)
22.
Thank a customer for choosing your venue and ask for feedback on their experience. (Honest)
48.
Help the area not assigned to you to complete a task . (Teamwork, Kind)
4.
Organize a quick team huddle or check-in. (Teamwork, Kind)
20.
Give a customer a friendly greeting as they arrive. (Kind)
36.
Give a customer a positive send-off as they leave the venue. (Kind)
49.
Compliment a customer on their skating skills. (Kind)
38.
Give a thoughtful thank-you note to someone at the end of the shift. (Kind)
25.
Take a “team selfie” during a shift and share it with the team. (Fun, Kind)
34.
Tell a customer about a cool upcoming event at the venue (Special sessions, Hockey games, competitions etc). (Bold)
44.
Compliment a colleague's positive attitude. (Kind)
33.
Try a (SAFE) skating trick or challenge outside of your comfort zone. (Bold, Fun)
26.
Take the time to teach a colleague something new. (Kind)
32.
Introduce a regular customer to a new staff member that they may not know. (Kind)
46.
Ask a customer how their skating experience was. (Honest, Kind)
50.
Encourage a child to try skating without holding onto the boards/ penguin. (Fun, Bold)
39.
Make a customer smile with a joke or friendly comment. (Kind)
3.
Help a child feel confident on the ice. (Kind, Fun)
7.
Make an effort to learn something new about a fellow team member. (Kind)
21.
Engage with a customer while they're waiting for their session to start. (Fun, Kind)
10.
Check in with a colleague to see how they’re doing. (Kind)
8.
Share a personal skating achievement with the team. (Fun, Bold)
14.
Engage with a customer by asking what type of music they enjoy while skating. (Fun)
51.
Start a conversation with a new customer and help them feel welcomed. (Kind)
45.
Go the extra mile to ensure the rink looks inviting. (Safe, Bold)
16.
