customerservicepatientportaldefensemechanismsleadingquestionsmanipulationdenialinternalcommunicationActiveListeningopen-endedquestionsclosed-endedquestionsfeedbackexternalcommunicationBodylanguagecommunicationincidentreportsympathypassivecommunicationprojectionverbalcommunicationreferralrequestagressivecommunicationempathynonverbalcommunicationprofessionalismcustomerservicepatientportaldefensemechanismsleadingquestionsmanipulationdenialinternalcommunicationActiveListeningopen-endedquestionsclosed-endedquestionsfeedbackexternalcommunicationBodylanguagecommunicationincidentreportsympathypassivecommunicationprojectionverbalcommunicationreferralrequestagressivecommunicationempathynonverbalcommunicationprofessionalism

Medical Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. customer service
  2. patient portal
  3. defense mechanisms
  4. leading questions
  5. manipulation
  6. denial
  7. internal communication
  8. Active Listening
  9. open-ended questions
  10. closed-ended questions
  11. feedback
  12. external communication
  13. Body language
  14. communication
  15. incident report
  16. sympathy
  17. passive communication
  18. projection
  19. verbal communication
  20. referral request
  21. agressive communication
  22. empathy
  23. nonverbal communication
  24. professionalism