customer service patient portal defense mechanisms leading questions manipulation denial internal communication Active Listening open- ended questions closed- ended questions feedback external communication Body language communication incident report sympathy passive communication projection verbal communication referral request agressive communication empathy nonverbal communication professionalism customer service patient portal defense mechanisms leading questions manipulation denial internal communication Active Listening open- ended questions closed- ended questions feedback external communication Body language communication incident report sympathy passive communication projection verbal communication referral request agressive communication empathy nonverbal communication professionalism
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
customer service
patient portal
defense mechanisms
leading questions
manipulation
denial
internal communication
Active Listening
open-ended questions
closed-ended questions
feedback
external communication
Body language
communication
incident report
sympathy
passive communication
projection
verbal communication
referral request
agressive communication
empathy
nonverbal communication
professionalism