closed- ended questions nonverbal communication patient portal sympathy external communication communication defense mechanisms open- ended questions Body language agressive communication verbal communication passive communication internal communication leading questions professionalism feedback manipulation denial referral request empathy projection Active Listening incident report customer service closed- ended questions nonverbal communication patient portal sympathy external communication communication defense mechanisms open- ended questions Body language agressive communication verbal communication passive communication internal communication leading questions professionalism feedback manipulation denial referral request empathy projection Active Listening incident report customer service
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
closed-ended questions
nonverbal communication
patient portal
sympathy
external communication
communication
defense mechanisms
open-ended questions
Body language
agressive communication
verbal communication
passive communication
internal communication
leading questions
professionalism
feedback
manipulation
denial
referral request
empathy
projection
Active Listening
incident report
customer service