ManageAHSInformationThis InfoCarebehaviour means thatwe appreciate andsafeguard the valueand confidentiality ofAHS businessinformation.No, neverin thesubjectlineIs patientinformationpermitted inthe subject lineof an email?MyAHSConnectThis is oneapproved wayof accessingyour own healthinformation.The HealthInformationAct (HIA)What legislationgovernsidentifiablepatientinformation inAlberta?$200,000The maximumfine for anindividualconvicted of anoffence underthe HIA.Yes, RecoveryAlberta is acustodian anda public body.Is RecoveryAlberta acustodian (HIA)and a publicbody (FOIP)?6How manyelements arerequired for aconsent to disclosehealth informationto be valid underthe HIA?No, the CriminalCode of Canadaonly requiresone person toconsent to therecording.Is it against thelaw for a patientto record anAHS/APL/RAemployee?Gunshot andStab WoundMandatoryDisclosureActWhat is anexample oflegislation thatpermits us todisclose healthinformation withoutwritten consent?Free!30 seconds(or as long asneeded toverify that youhave thecorrect person)How long shouldyou pause tomake sure thatyou are handing aprescription to thecorrect patient?Does thispost containconfidentialbusinessinformation?What is somethingthat you shouldconsider beforeposting work-related informationon social media?No, you arenot assignedto providecare.My family memberhas asked me tolook at their healthrecords to givethem a secondopinion. Can I?Any timeinformationleavesAHS/APL/RAWhen doesaninformationdisclosureoccur?No, Legal &Privacycommunicateswith the OIPCon behalf of theorganization.Should anyoneother than theLegal & Privacyteamcommunicatedirectly with theOIPC?The Freedomof Informationand Protectionof Privacy Act(FOIP)What legislationgoverns thecollection, use anddisclosure ofemployee recordsof a public body inAlberta?Yes, forshort-termstorageonly.Is healthinformationpermitted inSharePointOnline?ProvideAccessThis InfoCare Behaviourmeans that we ensurethat our health, personal,and AHS businessinformation is availableto the public in a timelymanner; in accordancewith proper processes toobtain access.AHSPhishingCampaignWhat is thename of thecampaign thatsends outmonthly fakescam emails?At hireand every3 yearsafterHow often isROL - InfoCare- On Our BestBehavioursrequired?AHS' PrivacyImpactAssessmentTeamWhat teamshould youcontact beforeusing a new appcollecting patientinformation?Presence,location,condition,diagnosis,progress &prognosisInformation that canbe shared withpatient's familywithout writtenconsent as long as itis not against thepatient's expressedwishes.SafeguardInformationThis InfoCare Behaviourmeans that we takereasonable measures tosafeguard all health andpersonal information tomeet AHS polices,procedures, standards,protocols and guidelines.ControlMultimediaThis InfoCarebehaviour means thatwe recognize thatphotographs, audioand video recordingsmay include personaland health informationand are mindful of howwe use these media.To comply witha subpoena,warrant,production orcourt order.What is onesituation when youcan discloseidentifiable patientinformation withoutpatient consent?When sendingidentifiableinformation to anon-AHS-managed emailaccount.When isemailencryptionrequired?Advocate&LearnThis InfoCareBehaviour meansthat we ask questionsof our leaders, seekresources, completetraining and followbest practices.Act onNeedThis InfoCarebehaviour means thatwe collect, use andshare only thepersonal and healthinformation that werequire to perform ourjob duties andresponsibilities.SpeakUpThis InfoCare Behaviourmeans that we speak upabout any perceiveddeparture (accidental orintentional) from thesebehaviours with each other,to our leaders, and/orthrough other AHSmechanisms for reporting.InfoCareinsitepageWhere canyou reporta privacybreach?ManageAHSInformationThis InfoCarebehaviour means thatwe appreciate andsafeguard the valueand confidentiality ofAHS businessinformation.No, neverin thesubjectlineIs patientinformationpermitted inthe subject lineof an email?MyAHSConnectThis is oneapproved wayof accessingyour own healthinformation.The HealthInformationAct (HIA)What legislationgovernsidentifiablepatientinformation inAlberta?$200,000The maximumfine for anindividualconvicted of anoffence underthe HIA.Yes, RecoveryAlberta is acustodian anda public body.Is RecoveryAlberta acustodian (HIA)and a publicbody (FOIP)?6How manyelements arerequired for aconsent to disclosehealth informationto be valid underthe HIA?No, the CriminalCode of Canadaonly requiresone person toconsent to therecording.Is it against thelaw for a patientto record anAHS/APL/RAemployee?Gunshot andStab WoundMandatoryDisclosureActWhat is anexample oflegislation thatpermits us todisclose healthinformation withoutwritten consent?Free!30 seconds(or as long asneeded toverify that youhave thecorrect person)How long shouldyou pause tomake sure thatyou are handing aprescription to thecorrect patient?Does thispost containconfidentialbusinessinformation?What is somethingthat you shouldconsider beforeposting work-related informationon social media?No, you arenot assignedto providecare.My family memberhas asked me tolook at their healthrecords to givethem a secondopinion. Can I?Any timeinformationleavesAHS/APL/RAWhen doesaninformationdisclosureoccur?No, Legal &Privacycommunicateswith the OIPCon behalf of theorganization.Should anyoneother than theLegal & Privacyteamcommunicatedirectly with theOIPC?The Freedomof Informationand Protectionof Privacy Act(FOIP)What legislationgoverns thecollection, use anddisclosure ofemployee recordsof a public body inAlberta?Yes, forshort-termstorageonly.Is healthinformationpermitted inSharePointOnline?ProvideAccessThis InfoCare Behaviourmeans that we ensurethat our health, personal,and AHS businessinformation is availableto the public in a timelymanner; in accordancewith proper processes toobtain access.AHSPhishingCampaignWhat is thename of thecampaign thatsends outmonthly fakescam emails?At hireand every3 yearsafterHow often isROL - InfoCare- On Our BestBehavioursrequired?AHS' PrivacyImpactAssessmentTeamWhat teamshould youcontact beforeusing a new appcollecting patientinformation?Presence,location,condition,diagnosis,progress &prognosisInformation that canbe shared withpatient's familywithout writtenconsent as long as itis not against thepatient's expressedwishes.SafeguardInformationThis InfoCare Behaviourmeans that we takereasonable measures tosafeguard all health andpersonal information tomeet AHS polices,procedures, standards,protocols and guidelines.ControlMultimediaThis InfoCarebehaviour means thatwe recognize thatphotographs, audioand video recordingsmay include personaland health informationand are mindful of howwe use these media.To comply witha subpoena,warrant,production orcourt order.What is onesituation when youcan discloseidentifiable patientinformation withoutpatient consent?When sendingidentifiableinformation to anon-AHS-managed emailaccount.When isemailencryptionrequired?Advocate&LearnThis InfoCareBehaviour meansthat we ask questionsof our leaders, seekresources, completetraining and followbest practices.Act onNeedThis InfoCarebehaviour means thatwe collect, use andshare only thepersonal and healthinformation that werequire to perform ourjob duties andresponsibilities.SpeakUpThis InfoCare Behaviourmeans that we speak upabout any perceiveddeparture (accidental orintentional) from thesebehaviours with each other,to our leaders, and/orthrough other AHSmechanisms for reporting.InfoCareinsitepageWhere canyou reporta privacybreach?

InfoCare Coach Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. This InfoCare behaviour means that we appreciate and safeguard the value and confidentiality of AHS business information.
    Manage AHS Information
  2. Is patient information permitted in the subject line of an email?
    No, never in the subject line
  3. This is one approved way of accessing your own health information.
    MyAHS Connect
  4. What legislation governs identifiable patient information in Alberta?
    The Health Information Act (HIA)
  5. The maximum fine for an individual convicted of an offence under the HIA.
    $200,000
  6. Is Recovery Alberta a custodian (HIA) and a public body (FOIP)?
    Yes, Recovery Alberta is a custodian and a public body.
  7. How many elements are required for a consent to disclose health information to be valid under the HIA?
    6
  8. Is it against the law for a patient to record an AHS/APL/RA employee?
    No, the Criminal Code of Canada only requires one person to consent to the recording.
  9. What is an example of legislation that permits us to disclose health information without written consent?
    Gunshot and Stab Wound Mandatory Disclosure Act
  10. Free!
  11. How long should you pause to make sure that you are handing a prescription to the correct patient?
    30 seconds (or as long as needed to verify that you have the correct person)
  12. What is something that you should consider before posting work-related information on social media?
    Does this post contain confidential business information?
  13. My family member has asked me to look at their health records to give them a second opinion. Can I?
    No, you are not assigned to provide care.
  14. When does an information disclosure occur?
    Any time information leaves AHS/APL/RA
  15. Should anyone other than the Legal & Privacy team communicate directly with the OIPC?
    No, Legal & Privacy communicates with the OIPC on behalf of the organization.
  16. What legislation governs the collection, use and disclosure of employee records of a public body in Alberta?
    The Freedom of Information and Protection of Privacy Act (FOIP)
  17. Is health information permitted in SharePoint Online?
    Yes, for short-term storage only.
  18. This InfoCare Behaviour means that we ensure that our health, personal, and AHS business information is available to the public in a timely manner; in accordance with proper processes to obtain access.
    Provide Access
  19. What is the name of the campaign that sends out monthly fake scam emails?
    AHS Phishing Campaign
  20. How often is ROL - InfoCare - On Our Best Behaviours required?
    At hire and every 3 years after
  21. What team should you contact before using a new app collecting patient information?
    AHS' Privacy Impact Assessment Team
  22. Information that can be shared with patient's family without written consent as long as it is not against the patient's expressed wishes.
    Presence, location, condition, diagnosis, progress & prognosis
  23. This InfoCare Behaviour means that we take reasonable measures to safeguard all health and personal information to meet AHS polices, procedures, standards, protocols and guidelines.
    Safeguard Information
  24. This InfoCare behaviour means that we recognize that photographs, audio and video recordings may include personal and health information and are mindful of how we use these media.
    Control Multimedia
  25. What is one situation when you can disclose identifiable patient information without patient consent?
    To comply with a subpoena, warrant, production or court order.
  26. When is email encryption required?
    When sending identifiable information to a non-AHS-managed email account.
  27. This InfoCare Behaviour means that we ask questions of our leaders, seek resources, complete training and follow best practices.
    Advocate & Learn
  28. This InfoCare behaviour means that we collect, use and share only the personal and health information that we require to perform our job duties and responsibilities.
    Act on Need
  29. This InfoCare Behaviour means that we speak up about any perceived departure (accidental or intentional) from these behaviours with each other, to our leaders, and/or through other AHS mechanisms for reporting.
    Speak Up
  30. Where can you report a privacy breach?
    InfoCare insite page