Nod to showunderstandingAvoidinginterruptionsAsk"why" fordepthParaphrasespeaker'smain pointsSummarize toconfirmcomprehensionReflect onspeaker'semotionsConnectideasacrosstopicsSeekclarificationwhenconfusedEncourageelaborationon ideasAskingclarifyingquestionsReflect onspeaker'semotionsAsk open-endedfollow-upsParaphrasespeaker'smain pointsChallengeassumptionswith respectAvoidingdistractions(e.g., puttingawayphones)Usespeaker'skey termsEncourageelaborationon ideasParaphrasingto confirmunderstandingAsk"why" fordepthSummarize toconfirmcomprehensionRemainsilent whenappropriateChallengeassumptionswith respectAsk open-endedfollow-upsAllowing forsilencesand pausesExploredifferentviewpointsactivelyRemainsilent whenappropriateRespondingwith relevantfollow-upquestionsAvoidinterruptingwhilelisteningWithholdjudgmentwhilelisteningExploredifferentviewpointsactivelySeekclarificationwhenconfusedProvidingverbalaffirmations(e.g., "I see,""Mm-hmm")Reflectingfeelings (e.g.,"It soundslike you'refrustrated")MaintainattentiveeyecontactShowgenuineinterestalwaysSummarizingkey pointsMaintainattentiveeyecontactAvoidinterruptingwhilelisteningNodding andusing facialexpressionsto showengagementEncourageelaborationon ideasMaintainingeye contactWithholdjudgmentwhilelisteningConnectideasacrosstopicsUsing openandreceptivebodylanguageWithholdingjudgment orimmediatesolutionsShowgenuineinterestalwaysNod to showunderstandingFree!Nod to showunderstandingAvoidinginterruptionsAsk"why" fordepthParaphrasespeaker'smain pointsSummarize toconfirmcomprehensionReflect onspeaker'semotionsConnectideasacrosstopicsSeekclarificationwhenconfusedEncourageelaborationon ideasAskingclarifyingquestionsReflect onspeaker'semotionsAsk open-endedfollow-upsParaphrasespeaker'smain pointsChallengeassumptionswith respectAvoidingdistractions(e.g., puttingawayphones)Usespeaker'skey termsEncourageelaborationon ideasParaphrasingto confirmunderstandingAsk"why" fordepthSummarize toconfirmcomprehensionRemainsilent whenappropriateChallengeassumptionswith respectAsk open-endedfollow-upsAllowing forsilencesand pausesExploredifferentviewpointsactivelyRemainsilent whenappropriateRespondingwith relevantfollow-upquestionsAvoidinterruptingwhilelisteningWithholdjudgmentwhilelisteningExploredifferentviewpointsactivelySeekclarificationwhenconfusedProvidingverbalaffirmations(e.g., "I see,""Mm-hmm")Reflectingfeelings (e.g.,"It soundslike you'refrustrated")MaintainattentiveeyecontactShowgenuineinterestalwaysSummarizingkey pointsMaintainattentiveeyecontactAvoidinterruptingwhilelisteningNodding andusing facialexpressionsto showengagementEncourageelaborationon ideasMaintainingeye contactWithholdjudgmentwhilelisteningConnectideasacrosstopicsUsing openandreceptivebodylanguageWithholdingjudgment orimmediatesolutionsShowgenuineinterestalwaysNod to showunderstandingFree!

Active Listening - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Nod to show understanding
  2. Avoiding interruptions
  3. Ask "why" for depth
  4. Paraphrase speaker's main points
  5. Summarize to confirm comprehension
  6. Reflect on speaker's emotions
  7. Connect ideas across topics
  8. Seek clarification when confused
  9. Encourage elaboration on ideas
  10. Asking clarifying questions
  11. Reflect on speaker's emotions
  12. Ask open-ended follow-ups
  13. Paraphrase speaker's main points
  14. Challenge assumptions with respect
  15. Avoiding distractions (e.g., putting away phones)
  16. Use speaker's key terms
  17. Encourage elaboration on ideas
  18. Paraphrasing to confirm understanding
  19. Ask "why" for depth
  20. Summarize to confirm comprehension
  21. Remain silent when appropriate
  22. Challenge assumptions with respect
  23. Ask open-ended follow-ups
  24. Allowing for silences and pauses
  25. Explore different viewpoints actively
  26. Remain silent when appropriate
  27. Responding with relevant follow-up questions
  28. Avoid interrupting while listening
  29. Withhold judgment while listening
  30. Explore different viewpoints actively
  31. Seek clarification when confused
  32. Providing verbal affirmations (e.g., "I see," "Mm-hmm")
  33. Reflecting feelings (e.g., "It sounds like you're frustrated")
  34. Maintain attentive eye contact
  35. Show genuine interest always
  36. Summarizing key points
  37. Maintain attentive eye contact
  38. Avoid interrupting while listening
  39. Nodding and using facial expressions to show engagement
  40. Encourage elaboration on ideas
  41. Maintaining eye contact
  42. Withhold judgment while listening
  43. Connect ideas across topics
  44. Using open and receptive body language
  45. Withholding judgment or immediate solutions
  46. Show genuine interest always
  47. Nod to show understanding
  48. Free!