Avoidingdistractions(e.g., puttingawayphones)Paraphrasingto confirmunderstandingParaphrasespeaker'smain pointsUsespeaker'skey termsMaintainattentiveeyecontactAvoidinterruptingwhilelisteningConnectideasacrosstopicsParaphrasespeaker'smain pointsRemainsilent whenappropriateRespondingwith relevantfollow-upquestionsReflect onspeaker'semotionsAllowing forsilencesand pausesNodding andusing facialexpressionsto showengagementShowgenuineinterestalwaysReflect onspeaker'semotionsMaintainingeye contactAvoidinterruptingwhilelisteningAsk open-endedfollow-upsNod to showunderstandingSummarize toconfirmcomprehensionExploredifferentviewpointsactivelyMaintainattentiveeyecontactSeekclarificationwhenconfusedAvoidinginterruptionsEncourageelaborationon ideasWithholdjudgmentwhilelisteningChallengeassumptionswith respectNod to showunderstandingSummarize toconfirmcomprehensionEncourageelaborationon ideasEncourageelaborationon ideasSeekclarificationwhenconfusedWithholdjudgmentwhilelisteningChallengeassumptionswith respectShowgenuineinterestalwaysProvidingverbalaffirmations(e.g., "I see,""Mm-hmm")Ask"why" fordepthRemainsilent whenappropriateConnectideasacrosstopicsAsk open-endedfollow-upsReflectingfeelings (e.g.,"It soundslike you'refrustrated")Summarizingkey pointsFree!Withholdingjudgment orimmediatesolutionsUsing openandreceptivebodylanguageExploredifferentviewpointsactivelyAskingclarifyingquestionsAsk"why" fordepthAvoidingdistractions(e.g., puttingawayphones)Paraphrasingto confirmunderstandingParaphrasespeaker'smain pointsUsespeaker'skey termsMaintainattentiveeyecontactAvoidinterruptingwhilelisteningConnectideasacrosstopicsParaphrasespeaker'smain pointsRemainsilent whenappropriateRespondingwith relevantfollow-upquestionsReflect onspeaker'semotionsAllowing forsilencesand pausesNodding andusing facialexpressionsto showengagementShowgenuineinterestalwaysReflect onspeaker'semotionsMaintainingeye contactAvoidinterruptingwhilelisteningAsk open-endedfollow-upsNod to showunderstandingSummarize toconfirmcomprehensionExploredifferentviewpointsactivelyMaintainattentiveeyecontactSeekclarificationwhenconfusedAvoidinginterruptionsEncourageelaborationon ideasWithholdjudgmentwhilelisteningChallengeassumptionswith respectNod to showunderstandingSummarize toconfirmcomprehensionEncourageelaborationon ideasEncourageelaborationon ideasSeekclarificationwhenconfusedWithholdjudgmentwhilelisteningChallengeassumptionswith respectShowgenuineinterestalwaysProvidingverbalaffirmations(e.g., "I see,""Mm-hmm")Ask"why" fordepthRemainsilent whenappropriateConnectideasacrosstopicsAsk open-endedfollow-upsReflectingfeelings (e.g.,"It soundslike you'refrustrated")Summarizingkey pointsFree!Withholdingjudgment orimmediatesolutionsUsing openandreceptivebodylanguageExploredifferentviewpointsactivelyAskingclarifyingquestionsAsk"why" fordepth

Active Listening - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Avoiding distractions (e.g., putting away phones)
  2. Paraphrasing to confirm understanding
  3. Paraphrase speaker's main points
  4. Use speaker's key terms
  5. Maintain attentive eye contact
  6. Avoid interrupting while listening
  7. Connect ideas across topics
  8. Paraphrase speaker's main points
  9. Remain silent when appropriate
  10. Responding with relevant follow-up questions
  11. Reflect on speaker's emotions
  12. Allowing for silences and pauses
  13. Nodding and using facial expressions to show engagement
  14. Show genuine interest always
  15. Reflect on speaker's emotions
  16. Maintaining eye contact
  17. Avoid interrupting while listening
  18. Ask open-ended follow-ups
  19. Nod to show understanding
  20. Summarize to confirm comprehension
  21. Explore different viewpoints actively
  22. Maintain attentive eye contact
  23. Seek clarification when confused
  24. Avoiding interruptions
  25. Encourage elaboration on ideas
  26. Withhold judgment while listening
  27. Challenge assumptions with respect
  28. Nod to show understanding
  29. Summarize to confirm comprehension
  30. Encourage elaboration on ideas
  31. Encourage elaboration on ideas
  32. Seek clarification when confused
  33. Withhold judgment while listening
  34. Challenge assumptions with respect
  35. Show genuine interest always
  36. Providing verbal affirmations (e.g., "I see," "Mm-hmm")
  37. Ask "why" for depth
  38. Remain silent when appropriate
  39. Connect ideas across topics
  40. Ask open-ended follow-ups
  41. Reflecting feelings (e.g., "It sounds like you're frustrated")
  42. Summarizing key points
  43. Free!
  44. Withholding judgment or immediate solutions
  45. Using open and receptive body language
  46. Explore different viewpoints actively
  47. Asking clarifying questions
  48. Ask "why" for depth