(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer refers to a coworker by name
Customer has at least 4 paragraphs of notes on their booking
Customer says something positive about any MG
You answer a complaint ticket
Jye customer
Pre-auth call
crying/screaming child in the background
Customer refers to you by name
you make a joke to a customer
Phonecall with agent
Customer refers to us as "Budget
You make multiple bookings for a caller
Customer blames their partner for something
You mention black Friday/Cyber Monday sale/discount