Cust whoasks when thepower will beon and givesno address.I don'tsee anytrucks.Cust that givesname but noaddress andthere's anawkwardsilence.The cust thatgoes on for 10mins about howincompetent weare.I need tospeak to asupervisor!Yourcompanyis theworst!I'M ONOXYGEN!Will I getrefunded formy powerbeing out?Are youwarmwhen I'mcold?Why isn'tpowerback?Why is myERT onSunday?My food is allgoing bad/Ijust wentshopping!Why can'tsomeone callme to let meknow whenthey're comingout?Cust whocomplains aboutthe IVR notunderstandingtheir outageissue.The custthat won'tgive youtheir name.I need youto makemy homea priority!MyNeighborshave powerbut I don't!911calls(scary)Are yougoing toreplacemy food?You know we'realways out ofpower and yourcompanystinks!I'm trappedin my homeand youdon't care.I heard aloud bangand...(insertdescriptionhere)We havekids/elderlyin the houseand it's cold!Why am Ialwayslast to getrestored?Why ismy SLstill out?There's afire andno I didn'tcall 911Cust whoacts like weshould knowwhat statethey're in.(Rare chillcust that justwants toreport theoutage)I won't paymy billbecause mypower is out.I'm going toreport you tothe UtilityCommission!Cust whoasks when thepower will beon and givesno address.I don'tsee anytrucks.Cust that givesname but noaddress andthere's anawkwardsilence.The cust thatgoes on for 10mins about howincompetent weare.I need tospeak to asupervisor!Yourcompanyis theworst!I'M ONOXYGEN!Will I getrefunded formy powerbeing out?Are youwarmwhen I'mcold?Why isn'tpowerback?Why is myERT onSunday?My food is allgoing bad/Ijust wentshopping!Why can'tsomeone callme to let meknow whenthey're comingout?Cust whocomplains aboutthe IVR notunderstandingtheir outageissue.The custthat won'tgive youtheir name.I need youto makemy homea priority!MyNeighborshave powerbut I don't!911calls(scary)Are yougoing toreplacemy food?You know we'realways out ofpower and yourcompanystinks!I'm trappedin my homeand youdon't care.I heard aloud bangand...(insertdescriptionhere)We havekids/elderlyin the houseand it's cold!Why am Ialwayslast to getrestored?Why ismy SLstill out?There's afire andno I didn'tcall 911Cust whoacts like weshould knowwhat statethey're in.(Rare chillcust that justwants toreport theoutage)I won't paymy billbecause mypower is out.I'm going toreport you tothe UtilityCommission!

Outage Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cust who asks when the power will be on and gives no address.
  2. I don't see any trucks.
  3. Cust that gives name but no address and there's an awkward silence.
  4. The cust that goes on for 10 mins about how incompetent we are.
  5. I need to speak to a supervisor!
  6. Your company is the worst!
  7. I'M ON OXYGEN!
  8. Will I get refunded for my power being out?
  9. Are you warm when I'm cold?
  10. Why isn't power back?
  11. Why is my ERT on Sunday?
  12. My food is all going bad/I just went shopping!
  13. Why can't someone call me to let me know when they're coming out?
  14. Cust who complains about the IVR not understanding their outage issue.
  15. The cust that won't give you their name.
  16. I need you to make my home a priority!
  17. My Neighbors have power but I don't!
  18. 911 calls (scary)
  19. Are you going to replace my food?
  20. You know we're always out of power and your company stinks!
  21. I'm trapped in my home and you don't care.
  22. I heard a loud bang and...(insert description here)
  23. We have kids/elderly in the house and it's cold!
  24. Why am I always last to get restored?
  25. Why is my SL still out?
  26. There's a fire and no I didn't call 911
  27. Cust who acts like we should know what state they're in.
  28. (Rare chill cust that just wants to report the outage)
  29. I won't pay my bill because my power is out.
  30. I'm going to report you to the Utility Commission!