(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Why is my SL still out?
You know we're always out of power and your company stinks!
Cust that gives name but no address and there's an awkward silence.
I'm going to report you to the Utility Commission!
I need to speak to a supervisor!
The cust that goes on for 10 mins about how incompetent we are.
Why isn't power back?
I heard a loud bang and...(insert description here)
I'M ON OXYGEN!
The cust that won't give you their name.
Why can't someone call me to let me know when they're coming out?
I need you to make my home a priority!
Why is my ERT on Sunday?
I don't see any trucks.
I won't pay my bill because my power is out.
911 calls (scary)
Cust who asks when the power will be on and gives no address.
Will I get refunded for my power being out?
We have kids/elderly in the house and it's cold!
I'll die without my breathing machine at night!
There's a fire and no I didn't call 911
Cust who acts like we should know what state they're in.
My food is all going bad/I just went shopping!
Are you warm when I'm cold?
(Rare chill cust that just wants to report the outage)
My Neighbors have power but I don't!
I'm trapped in my home and you don't care.
I hope this is being recorded!
Cust who complains about the IVR not understanding their outage issue.
