Cust whocomplains aboutthe IVR notunderstandingtheir outageissue.I won't paymy billbecause mypower is out.Are yougoing toreplacemy food?Are youwarmwhen I'mcold?The cust thatgoes on for 10mins about howincompetent weare.Why isn'tpowerback?We havekids/elderlyin the houseand it's cold!MyNeighborshave powerbut I don't!Why is myERT onSunday?The custthat won'tgive youtheir name.My food is allgoing bad/Ijust wentshopping!Will I getrefunded formy powerbeing out?Why can'tsomeone callme to let meknow whenthey're comingout?Why ismy SLstill out?I need tospeak to asupervisor!You know we'realways out ofpower and yourcompanystinks!Cust that givesname but noaddress andthere's anawkwardsilence.I hope thisis beingrecorded!911calls(scary)Cust whoacts like weshould knowwhat statethey're in.I don'tsee anytrucks.Yourcompanyis theworst!I'll diewithout mybreathingmachine atnight!Cust whoasks when thepower will beon and givesno address.Why am Ialwayslast to getrestored?I heard aloud bangand...(insertdescriptionhere)There's afire andno I didn'tcall 911(Rare chillcust that justwants toreport theoutage)I need youto makemy homea priority!I'm trappedin my homeand youdon't care.I'm going toreport you tothe UtilityCommission!I'M ONOXYGEN!Cust whocomplains aboutthe IVR notunderstandingtheir outageissue.I won't paymy billbecause mypower is out.Are yougoing toreplacemy food?Are youwarmwhen I'mcold?The cust thatgoes on for 10mins about howincompetent weare.Why isn'tpowerback?We havekids/elderlyin the houseand it's cold!MyNeighborshave powerbut I don't!Why is myERT onSunday?The custthat won'tgive youtheir name.My food is allgoing bad/Ijust wentshopping!Will I getrefunded formy powerbeing out?Why can'tsomeone callme to let meknow whenthey're comingout?Why ismy SLstill out?I need tospeak to asupervisor!You know we'realways out ofpower and yourcompanystinks!Cust that givesname but noaddress andthere's anawkwardsilence.I hope thisis beingrecorded!911calls(scary)Cust whoacts like weshould knowwhat statethey're in.I don'tsee anytrucks.Yourcompanyis theworst!I'll diewithout mybreathingmachine atnight!Cust whoasks when thepower will beon and givesno address.Why am Ialwayslast to getrestored?I heard aloud bangand...(insertdescriptionhere)There's afire andno I didn'tcall 911(Rare chillcust that justwants toreport theoutage)I need youto makemy homea priority!I'm trappedin my homeand youdon't care.I'm going toreport you tothe UtilityCommission!I'M ONOXYGEN!

Outage Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cust who complains about the IVR not understanding their outage issue.
  2. I won't pay my bill because my power is out.
  3. Are you going to replace my food?
  4. Are you warm when I'm cold?
  5. The cust that goes on for 10 mins about how incompetent we are.
  6. Why isn't power back?
  7. We have kids/elderly in the house and it's cold!
  8. My Neighbors have power but I don't!
  9. Why is my ERT on Sunday?
  10. The cust that won't give you their name.
  11. My food is all going bad/I just went shopping!
  12. Will I get refunded for my power being out?
  13. Why can't someone call me to let me know when they're coming out?
  14. Why is my SL still out?
  15. I need to speak to a supervisor!
  16. You know we're always out of power and your company stinks!
  17. Cust that gives name but no address and there's an awkward silence.
  18. I hope this is being recorded!
  19. 911 calls (scary)
  20. Cust who acts like we should know what state they're in.
  21. I don't see any trucks.
  22. Your company is the worst!
  23. I'll die without my breathing machine at night!
  24. Cust who asks when the power will be on and gives no address.
  25. Why am I always last to get restored?
  26. I heard a loud bang and...(insert description here)
  27. There's a fire and no I didn't call 911
  28. (Rare chill cust that just wants to report the outage)
  29. I need you to make my home a priority!
  30. I'm trapped in my home and you don't care.
  31. I'm going to report you to the Utility Commission!
  32. I'M ON OXYGEN!