What happens when you try to make a call? Is the issue only happening in a specific area? What specifically is your billing concern? Do you have access to Wifi? When did you first notice this happening? Tell me more... Why are you looking to cancel your service? Do you know if anyone else is having this issue? Does your device have physical / liquid damage? Does anyone have access to your password? Which number is this concerning? Where will you be traveling to? What kind of issues are you having? What have you done with your device so far? How do you plan on using your device? How long will you be gone? Where will you be traveling? How would you like to use your device? Do you have your Wifi setting on? Do you use any social media apps? What carrier are you thinking about using? Do you have kids in your household? What do you see on your screen? Have your data usage habits changed? What happens when you try to make a call? Is the issue only happening in a specific area? What specifically is your billing concern? Do you have access to Wifi? When did you first notice this happening? Tell me more... Why are you looking to cancel your service? Do you know if anyone else is having this issue? Does your device have physical / liquid damage? Does anyone have access to your password? Which number is this concerning? Where will you be traveling to? What kind of issues are you having? What have you done with your device so far? How do you plan on using your device? How long will you be gone? Where will you be traveling? How would you like to use your device? Do you have your Wifi setting on? Do you use any social media apps? What carrier are you thinking about using? Do you have kids in your household? What do you see on your screen? Have your data usage habits changed?
(Print)
What happens when you try to make a call?
Is the issue only happening in a specific area?
What specifically is your billing concern?
Do you have access to Wifi?
When did you first notice this happening?
Tell me more...
Why are you looking to cancel your service?
Do you know if anyone else is having this issue?
Does your device have physical / liquid damage?
Does anyone have access to your password?
Which number is this concerning?
Where will you be traveling to?
What kind of issues are you having?
What have you done with your device so far?
How do you plan on using your device?
How long will you be gone?
Where will you be traveling?
How would you like to use your device?
Do you have your Wifi setting on?
Do you use any social media apps?
What carrier are you thinking about using?
Do you have kids in your household?
What do you see on your screen?
Have your data usage habits changed?
