Have alovelydayI WOULDBE MORETHANHAPPY TOI knowthis canbefrustratingABSOLUTELYyou havereachedthe rightpersonNicespeakingwith youlet's getthiscorrectedHAVE ASAFETRIPcertainlythank youfor lettingus knowFEELBETTERSOONI'm glad iwas ableto resolveyour issuewe arehere tohelpweappreciateyourfeedbackThank youfor allowingus to resolvethis for youI amconfidentthis will beresolvedhave iresolvedevrything foryou todayLETS TAKEA LOOKTOGETHERIUNDERSTANDYOURCONCERNI am sorrythis ishappeningRESOLUTIONSOSORRYTO HEARTHATCONGRATULATIONSON YOUR HOMEWE VALUEYOURRELATIONSHIPHave alovelydayI WOULDBE MORETHANHAPPY TOI knowthis canbefrustratingABSOLUTELYyou havereachedthe rightpersonNicespeakingwith youlet's getthiscorrectedHAVE ASAFETRIPcertainlythank youfor lettingus knowFEELBETTERSOONI'm glad iwas ableto resolveyour issuewe arehere tohelpweappreciateyourfeedbackThank youfor allowingus to resolvethis for youI amconfidentthis will beresolvedhave iresolvedevrything foryou todayLETS TAKEA LOOKTOGETHERIUNDERSTANDYOURCONCERNI am sorrythis ishappeningRESOLUTIONSOSORRYTO HEARTHATCONGRATULATIONSON YOUR HOMEWE VALUEYOURRELATIONSHIP

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Have a lovely day
  2. I WOULD BE MORE THAN HAPPY TO
  3. I know this can be frustrating
  4. ABSOLUTELY
  5. you have reached the right person
  6. Nice speaking with you
  7. let's get this corrected
  8. HAVE A SAFE TRIP
  9. certainly
  10. thank you for letting us know
  11. FEEL BETTER SOON
  12. I'm glad i was able to resolve your issue
  13. we are here to help
  14. we appreciate your feedback
  15. Thank you for allowing us to resolve this for you
  16. I am confident this will be resolved
  17. have i resolved evrything for you today
  18. LETS TAKE A LOOK TOGETHER
  19. I UNDERSTAND YOUR CONCERN
  20. I am sorry this is happening
  21. RESOLUTION
  22. SO SORRY TO HEAR THAT
  23. CONGRATULATIONS ON YOUR HOME
  24. WE VALUE YOUR RELATIONSHIP