WE VALUEYOURRELATIONSHIPCONGRATULATIONSON YOUR HOMEI WOULDBE MORETHANHAPPY TOI amconfidentthis will beresolvedcertainlyLETS TAKEA LOOKTOGETHERhave iresolvedevrything foryou todaywe arehere tohelpNicespeakingwith youyou havereachedthe rightpersonThank youfor allowingus to resolvethis for youABSOLUTELYweappreciateyourfeedbackthank youfor lettingus knowlet's getthiscorrectedHave alovelydayI am sorrythis ishappeningFEELBETTERSOONHAVE ASAFETRIPI'm glad iwas ableto resolveyour issueSOSORRYTO HEARTHATIUNDERSTANDYOURCONCERNI knowthis canbefrustratingRESOLUTIONWE VALUEYOURRELATIONSHIPCONGRATULATIONSON YOUR HOMEI WOULDBE MORETHANHAPPY TOI amconfidentthis will beresolvedcertainlyLETS TAKEA LOOKTOGETHERhave iresolvedevrything foryou todaywe arehere tohelpNicespeakingwith youyou havereachedthe rightpersonThank youfor allowingus to resolvethis for youABSOLUTELYweappreciateyourfeedbackthank youfor lettingus knowlet's getthiscorrectedHave alovelydayI am sorrythis ishappeningFEELBETTERSOONHAVE ASAFETRIPI'm glad iwas ableto resolveyour issueSOSORRYTO HEARTHATIUNDERSTANDYOURCONCERNI knowthis canbefrustratingRESOLUTION

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. WE VALUE YOUR RELATIONSHIP
  2. CONGRATULATIONS ON YOUR HOME
  3. I WOULD BE MORE THAN HAPPY TO
  4. I am confident this will be resolved
  5. certainly
  6. LETS TAKE A LOOK TOGETHER
  7. have i resolved evrything for you today
  8. we are here to help
  9. Nice speaking with you
  10. you have reached the right person
  11. Thank you for allowing us to resolve this for you
  12. ABSOLUTELY
  13. we appreciate your feedback
  14. thank you for letting us know
  15. let's get this corrected
  16. Have a lovely day
  17. I am sorry this is happening
  18. FEEL BETTER SOON
  19. HAVE A SAFE TRIP
  20. I'm glad i was able to resolve your issue
  21. SO SORRY TO HEAR THAT
  22. I UNDERSTAND YOUR CONCERN
  23. I know this can be frustrating
  24. RESOLUTION