I amconfidentthis will beresolvedlet's getthiscorrectedyou havereachedthe rightpersonRESOLUTIONCONGRATULATIONSON YOUR HOMEHave alovelydayI am sorrythis ishappeninghave iresolvedevrything foryou todayNicespeakingwith youweappreciateyourfeedbackI knowthis canbefrustratingwe arehere tohelpcertainlyI WOULDBE MORETHANHAPPY TOthank youfor lettingus knowLETS TAKEA LOOKTOGETHERHAVE ASAFETRIPSOSORRYTO HEARTHATThank youfor allowingus to resolvethis for youWE VALUEYOURRELATIONSHIPABSOLUTELYIUNDERSTANDYOURCONCERNFEELBETTERSOONI'm glad iwas ableto resolveyour issueI amconfidentthis will beresolvedlet's getthiscorrectedyou havereachedthe rightpersonRESOLUTIONCONGRATULATIONSON YOUR HOMEHave alovelydayI am sorrythis ishappeninghave iresolvedevrything foryou todayNicespeakingwith youweappreciateyourfeedbackI knowthis canbefrustratingwe arehere tohelpcertainlyI WOULDBE MORETHANHAPPY TOthank youfor lettingus knowLETS TAKEA LOOKTOGETHERHAVE ASAFETRIPSOSORRYTO HEARTHATThank youfor allowingus to resolvethis for youWE VALUEYOURRELATIONSHIPABSOLUTELYIUNDERSTANDYOURCONCERNFEELBETTERSOONI'm glad iwas ableto resolveyour issue

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I am confident this will be resolved
  2. let's get this corrected
  3. you have reached the right person
  4. RESOLUTION
  5. CONGRATULATIONS ON YOUR HOME
  6. Have a lovely day
  7. I am sorry this is happening
  8. have i resolved evrything for you today
  9. Nice speaking with you
  10. we appreciate your feedback
  11. I know this can be frustrating
  12. we are here to help
  13. certainly
  14. I WOULD BE MORE THAN HAPPY TO
  15. thank you for letting us know
  16. LETS TAKE A LOOK TOGETHER
  17. HAVE A SAFE TRIP
  18. SO SORRY TO HEAR THAT
  19. Thank you for allowing us to resolve this for you
  20. WE VALUE YOUR RELATIONSHIP
  21. ABSOLUTELY
  22. I UNDERSTAND YOUR CONCERN
  23. FEEL BETTER SOON
  24. I'm glad i was able to resolve your issue