I am sorrythis ishappeningI amconfidentthis will beresolvedI knowthis canbefrustratingABSOLUTELYCONGRATULATIONSON YOUR HOMEweappreciateyourfeedbackwe arehere tohelplet's getthiscorrectedRESOLUTIONI'm glad iwas ableto resolveyour issueThank youfor allowingus to resolvethis for youI WOULDBE MORETHANHAPPY TOhave iresolvedevrything foryou todaythank youfor lettingus knowcertainlyLETS TAKEA LOOKTOGETHERWE VALUEYOURRELATIONSHIPHave alovelydayyou havereachedthe rightpersonIUNDERSTANDYOURCONCERNSOSORRYTO HEARTHATNicespeakingwith youFEELBETTERSOONHAVE ASAFETRIPI am sorrythis ishappeningI amconfidentthis will beresolvedI knowthis canbefrustratingABSOLUTELYCONGRATULATIONSON YOUR HOMEweappreciateyourfeedbackwe arehere tohelplet's getthiscorrectedRESOLUTIONI'm glad iwas ableto resolveyour issueThank youfor allowingus to resolvethis for youI WOULDBE MORETHANHAPPY TOhave iresolvedevrything foryou todaythank youfor lettingus knowcertainlyLETS TAKEA LOOKTOGETHERWE VALUEYOURRELATIONSHIPHave alovelydayyou havereachedthe rightpersonIUNDERSTANDYOURCONCERNSOSORRYTO HEARTHATNicespeakingwith youFEELBETTERSOONHAVE ASAFETRIP

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I am sorry this is happening
  2. I am confident this will be resolved
  3. I know this can be frustrating
  4. ABSOLUTELY
  5. CONGRATULATIONS ON YOUR HOME
  6. we appreciate your feedback
  7. we are here to help
  8. let's get this corrected
  9. RESOLUTION
  10. I'm glad i was able to resolve your issue
  11. Thank you for allowing us to resolve this for you
  12. I WOULD BE MORE THAN HAPPY TO
  13. have i resolved evrything for you today
  14. thank you for letting us know
  15. certainly
  16. LETS TAKE A LOOK TOGETHER
  17. WE VALUE YOUR RELATIONSHIP
  18. Have a lovely day
  19. you have reached the right person
  20. I UNDERSTAND YOUR CONCERN
  21. SO SORRY TO HEAR THAT
  22. Nice speaking with you
  23. FEEL BETTER SOON
  24. HAVE A SAFE TRIP