I'm glad iwas ableto resolveyour issueweappreciateyourfeedbacklet's getthiscorrectedRESOLUTIONIUNDERSTANDYOURCONCERNI knowthis canbefrustratingyou havereachedthe rightpersonthank youfor lettingus knowHAVE ASAFETRIPhave iresolvedevrything foryou todayNicespeakingwith youwe arehere tohelpI am sorrythis ishappeningHave alovelydayI amconfidentthis will beresolvedcertainlyI WOULDBE MORETHANHAPPY TOLETS TAKEA LOOKTOGETHERABSOLUTELYCONGRATULATIONSON YOUR HOMEFEELBETTERSOONSOSORRYTO HEARTHATThank youfor allowingus to resolvethis for youWE VALUEYOURRELATIONSHIPI'm glad iwas ableto resolveyour issueweappreciateyourfeedbacklet's getthiscorrectedRESOLUTIONIUNDERSTANDYOURCONCERNI knowthis canbefrustratingyou havereachedthe rightpersonthank youfor lettingus knowHAVE ASAFETRIPhave iresolvedevrything foryou todayNicespeakingwith youwe arehere tohelpI am sorrythis ishappeningHave alovelydayI amconfidentthis will beresolvedcertainlyI WOULDBE MORETHANHAPPY TOLETS TAKEA LOOKTOGETHERABSOLUTELYCONGRATULATIONSON YOUR HOMEFEELBETTERSOONSOSORRYTO HEARTHATThank youfor allowingus to resolvethis for youWE VALUEYOURRELATIONSHIP

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I'm glad i was able to resolve your issue
  2. we appreciate your feedback
  3. let's get this corrected
  4. RESOLUTION
  5. I UNDERSTAND YOUR CONCERN
  6. I know this can be frustrating
  7. you have reached the right person
  8. thank you for letting us know
  9. HAVE A SAFE TRIP
  10. have i resolved evrything for you today
  11. Nice speaking with you
  12. we are here to help
  13. I am sorry this is happening
  14. Have a lovely day
  15. I am confident this will be resolved
  16. certainly
  17. I WOULD BE MORE THAN HAPPY TO
  18. LETS TAKE A LOOK TOGETHER
  19. ABSOLUTELY
  20. CONGRATULATIONS ON YOUR HOME
  21. FEEL BETTER SOON
  22. SO SORRY TO HEAR THAT
  23. Thank you for allowing us to resolve this for you
  24. WE VALUE YOUR RELATIONSHIP