I WOULDBE MORETHANHAPPY TOlet's getthiscorrectedI knowthis canbefrustratingthank youfor lettingus knowRESOLUTIONyou havereachedthe rightpersonhave iresolvedevrything foryou todaywe arehere tohelpABSOLUTELYNicespeakingwith youLETS TAKEA LOOKTOGETHERI'm glad iwas ableto resolveyour issueHave alovelydayI am sorrythis ishappeningIUNDERSTANDYOURCONCERNcertainlySOSORRYTO HEARTHATWE VALUEYOURRELATIONSHIPHAVE ASAFETRIPI amconfidentthis will beresolvedThank youfor allowingus to resolvethis for youweappreciateyourfeedbackCONGRATULATIONSON YOUR HOMEFEELBETTERSOONI WOULDBE MORETHANHAPPY TOlet's getthiscorrectedI knowthis canbefrustratingthank youfor lettingus knowRESOLUTIONyou havereachedthe rightpersonhave iresolvedevrything foryou todaywe arehere tohelpABSOLUTELYNicespeakingwith youLETS TAKEA LOOKTOGETHERI'm glad iwas ableto resolveyour issueHave alovelydayI am sorrythis ishappeningIUNDERSTANDYOURCONCERNcertainlySOSORRYTO HEARTHATWE VALUEYOURRELATIONSHIPHAVE ASAFETRIPI amconfidentthis will beresolvedThank youfor allowingus to resolvethis for youweappreciateyourfeedbackCONGRATULATIONSON YOUR HOMEFEELBETTERSOON

Empathy and Resolution - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I WOULD BE MORE THAN HAPPY TO
  2. let's get this corrected
  3. I know this can be frustrating
  4. thank you for letting us know
  5. RESOLUTION
  6. you have reached the right person
  7. have i resolved evrything for you today
  8. we are here to help
  9. ABSOLUTELY
  10. Nice speaking with you
  11. LETS TAKE A LOOK TOGETHER
  12. I'm glad i was able to resolve your issue
  13. Have a lovely day
  14. I am sorry this is happening
  15. I UNDERSTAND YOUR CONCERN
  16. certainly
  17. SO SORRY TO HEAR THAT
  18. WE VALUE YOUR RELATIONSHIP
  19. HAVE A SAFE TRIP
  20. I am confident this will be resolved
  21. Thank you for allowing us to resolve this for you
  22. we appreciate your feedback
  23. CONGRATULATIONS ON YOUR HOME
  24. FEEL BETTER SOON