ACCT MAINT “I just sent in myDEA license, canI order controlleddrugs now?”WH ERROR “I received adamagedproduct”ORDERING “I swear youused to carrythis product”BACKORDER “Do you have6mlsyringes?”ORDERING “Can youcancel an itemoff my order?”BACKORDER “Do you havehydromorphone/ETA?”DIRECT SHIP “I am upset thatI was chargedshipping on aDS item!”ACCT MAINT “I am upsetabout acctmaint waittime!”ORDERING “Can I add tomy order?”ORDERING “I need thisdrug but don'tknow whatstrength/size"PRICE “Can you goany lower?”RETURN “I want to returna non-returnableproduct”BACKORDER “Why is mybackorderavailable buthasn’t shipped?”COMPLAINT “Can I speakto amanager?”ORDERING "I need a partbut don't knowthe actual nameof the part"RETURN “I want to returna product that Ididn’t purchasefrom MWI”PET FOOD “My Purinaorder arriveddamaged”ALLOCATION "Product sayson allocat online(alloc to MWI),can I get some?"ORDERING "I need cattlevaccines but don'tknow the actualname of it"(8 way, clostridum,etc)BACKORDER “Do you have20mlsyringes?”MAINT “I sent in a newaccount app overa week ago andwant to check thestatus”SHIPPING “I ordered aftercut off. Can youstill ship ittoday?”COMPLAINT “I can’t hearyou can youspeak louder?”SHIPPING “I placed anorder online andwant expeditedshipping”ACCT MAINT “I just sent in myDEA license, canI order controlleddrugs now?”WH ERROR “I received adamagedproduct”ORDERING “I swear youused to carrythis product”BACKORDER “Do you have6mlsyringes?”ORDERING “Can youcancel an itemoff my order?”BACKORDER “Do you havehydromorphone/ETA?”DIRECT SHIP “I am upset thatI was chargedshipping on aDS item!”ACCT MAINT “I am upsetabout acctmaint waittime!”ORDERING “Can I add tomy order?”ORDERING “I need thisdrug but don'tknow whatstrength/size"PRICE “Can you goany lower?”RETURN “I want to returna non-returnableproduct”BACKORDER “Why is mybackorderavailable buthasn’t shipped?”COMPLAINT “Can I speakto amanager?”ORDERING "I need a partbut don't knowthe actual nameof the part"RETURN “I want to returna product that Ididn’t purchasefrom MWI”PET FOOD “My Purinaorder arriveddamaged”ALLOCATION "Product sayson allocat online(alloc to MWI),can I get some?"ORDERING "I need cattlevaccines but don'tknow the actualname of it"(8 way, clostridum,etc)BACKORDER “Do you have20mlsyringes?”MAINT “I sent in a newaccount app overa week ago andwant to check thestatus”SHIPPING “I ordered aftercut off. Can youstill ship ittoday?”COMPLAINT “I can’t hearyou can youspeak louder?”SHIPPING “I placed anorder online andwant expeditedshipping”

Customer Complaint Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ACCT MAINT “I just sent in my DEA license, can I order controlled drugs now?”
  2. WH ERROR “I received a damaged product”
  3. ORDERING “I swear you used to carry this product”
  4. BACKORDER “Do you have 6ml syringes?”
  5. ORDERING “Can you cancel an item off my order?”
  6. BACKORDER “Do you have hydromorphone/ETA?”
  7. DIRECT SHIP “I am upset that I was charged shipping on a DS item!”
  8. ACCT MAINT “I am upset about acct maint wait time!”
  9. ORDERING “Can I add to my order?”
  10. ORDERING “I need this drug but don't know what strength/size"
  11. PRICE “Can you go any lower?”
  12. RETURN “I want to return a non-returnable product”
  13. BACKORDER “Why is my backorder available but hasn’t shipped?”
  14. COMPLAINT “Can I speak to a manager?”
  15. ORDERING "I need a part but don't know the actual name of the part"
  16. RETURN “I want to return a product that I didn’t purchase from MWI”
  17. PET FOOD “My Purina order arrived damaged”
  18. ALLOCATION "Product says on allocat online (alloc to MWI), can I get some?"
  19. ORDERING "I need cattle vaccines but don't know the actual name of it" (8 way, clostridum, etc)
  20. BACKORDER “Do you have 20ml syringes?”
  21. MAINT “I sent in a new account app over a week ago and want to check the status”
  22. SHIPPING “I ordered after cut off. Can you still ship it today?”
  23. COMPLAINT “I can’t hear you can you speak louder?”
  24. SHIPPING “I placed an order online and want expedited shipping”