ORDERING “I need thisdrug but don'tknow whatstrength/size"WH ERROR “I received adamagedproduct”ORDERING "I need cattlevaccines but don'tknow the actualname of it"(8 way, clostridum,etc)RETURN “I want to returna non-returnableproduct”SHIPPING “I placed anorder online andwant expeditedshipping”ACCT MAINT “I am upsetabout acctmaint waittime!”ORDERING "I need a partbut don't knowthe actual nameof the part"COMPLAINT “I can’t hearyou can youspeak louder?”BACKORDER “Do you havehydromorphone/ETA?”ORDERING “Can youcancel an itemoff my order?”RETURN “I want to returna product that Ididn’t purchasefrom MWI”ORDERING “I swear youused to carrythis product”COMPLAINT “Can I speakto amanager?”BACKORDER “Do you have20mlsyringes?”ACCT MAINT “I just sent in myDEA license, canI order controlleddrugs now?”BACKORDER “Why is mybackorderavailable buthasn’t shipped?”ALLOCATION "Product sayson allocat online(alloc to MWI),can I get some?"PET FOOD “My Purinaorder arriveddamaged”DIRECT SHIP “I am upset thatI was chargedshipping on aDS item!”PRICE “Can you goany lower?”SHIPPING “I ordered aftercut off. Can youstill ship ittoday?”ORDERING “Can I add tomy order?”BACKORDER “Do you have6mlsyringes?”MAINT “I sent in a newaccount app overa week ago andwant to check thestatus”ORDERING “I need thisdrug but don'tknow whatstrength/size"WH ERROR “I received adamagedproduct”ORDERING "I need cattlevaccines but don'tknow the actualname of it"(8 way, clostridum,etc)RETURN “I want to returna non-returnableproduct”SHIPPING “I placed anorder online andwant expeditedshipping”ACCT MAINT “I am upsetabout acctmaint waittime!”ORDERING "I need a partbut don't knowthe actual nameof the part"COMPLAINT “I can’t hearyou can youspeak louder?”BACKORDER “Do you havehydromorphone/ETA?”ORDERING “Can youcancel an itemoff my order?”RETURN “I want to returna product that Ididn’t purchasefrom MWI”ORDERING “I swear youused to carrythis product”COMPLAINT “Can I speakto amanager?”BACKORDER “Do you have20mlsyringes?”ACCT MAINT “I just sent in myDEA license, canI order controlleddrugs now?”BACKORDER “Why is mybackorderavailable buthasn’t shipped?”ALLOCATION "Product sayson allocat online(alloc to MWI),can I get some?"PET FOOD “My Purinaorder arriveddamaged”DIRECT SHIP “I am upset thatI was chargedshipping on aDS item!”PRICE “Can you goany lower?”SHIPPING “I ordered aftercut off. Can youstill ship ittoday?”ORDERING “Can I add tomy order?”BACKORDER “Do you have6mlsyringes?”MAINT “I sent in a newaccount app overa week ago andwant to check thestatus”

Customer Complaint Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ORDERING “I need this drug but don't know what strength/size"
  2. WH ERROR “I received a damaged product”
  3. ORDERING "I need cattle vaccines but don't know the actual name of it" (8 way, clostridum, etc)
  4. RETURN “I want to return a non-returnable product”
  5. SHIPPING “I placed an order online and want expedited shipping”
  6. ACCT MAINT “I am upset about acct maint wait time!”
  7. ORDERING "I need a part but don't know the actual name of the part"
  8. COMPLAINT “I can’t hear you can you speak louder?”
  9. BACKORDER “Do you have hydromorphone/ETA?”
  10. ORDERING “Can you cancel an item off my order?”
  11. RETURN “I want to return a product that I didn’t purchase from MWI”
  12. ORDERING “I swear you used to carry this product”
  13. COMPLAINT “Can I speak to a manager?”
  14. BACKORDER “Do you have 20ml syringes?”
  15. ACCT MAINT “I just sent in my DEA license, can I order controlled drugs now?”
  16. BACKORDER “Why is my backorder available but hasn’t shipped?”
  17. ALLOCATION "Product says on allocat online (alloc to MWI), can I get some?"
  18. PET FOOD “My Purina order arrived damaged”
  19. DIRECT SHIP “I am upset that I was charged shipping on a DS item!”
  20. PRICE “Can you go any lower?”
  21. SHIPPING “I ordered after cut off. Can you still ship it today?”
  22. ORDERING “Can I add to my order?”
  23. BACKORDER “Do you have 6ml syringes?”
  24. MAINT “I sent in a new account app over a week ago and want to check the status”