Placedfirst timeorder forcustomerused DDcredit fora holidaytreatPlacedorder overthe phoneended acall w/HappyHolidaysMade acustomerlaughPlaced agift orderfor acustomer"whereis myorder"Placed anorder forgummiesCreatedAA forreturnlabelSurpisedcustomerw/ S+DdiscountFavoriteholidaysongsdiscussedTalked tosomeonewho istravelingSharedfavoriteholidaytradtition w/a customerde-escalatedacustomerdrankwaterSteppedaway fromyourcomputer forbreaks/lunchPlacedfirst timeorder forcustomerused DDcredit fora holidaytreatPlacedorder overthe phoneended acall w/HappyHolidaysMade acustomerlaughPlaced agift orderfor acustomer"whereis myorder"Placed anorder forgummiesCreatedAA forreturnlabelSurpisedcustomerw/ S+DdiscountFavoriteholidaysongsdiscussedTalked tosomeonewho istravelingSharedfavoriteholidaytradtition w/a customerde-escalatedacustomerdrankwaterSteppedaway fromyourcomputer forbreaks/lunch

MOOD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Placed first time order for customer
  2. used DD credit for a holiday treat
  3. Placed order over the phone
  4. ended a call w/ Happy Holidays
  5. Made a customer laugh
  6. Placed a gift order for a customer
  7. "where is my order"
  8. Placed an order for gummies
  9. Created AA for return label
  10. Surpised customer w/ S+D discount
  11. Favorite holiday songs discussed
  12. Talked to someone who is traveling
  13. Shared favorite holiday tradtition w/ a customer
  14. de-escalated a customer
  15. drank water
  16. Stepped away from your computer for breaks/lunch