Steppedaway fromyourcomputer forbreaks/lunch"whereis myorder"Surpisedcustomerw/ S+DdiscountCreatedAA forreturnlabelMade acustomerlaughused DDcredit fora holidaytreatde-escalatedacustomerSharedfavoriteholidaytradtition w/a customerTalked tosomeonewho istravelingended acall w/HappyHolidaysFavoriteholidaysongsdiscussedPlaced anorder forgummiesdrankwaterPlaced agift orderfor acustomerPlacedfirst timeorder forcustomerPlacedorder overthe phoneSteppedaway fromyourcomputer forbreaks/lunch"whereis myorder"Surpisedcustomerw/ S+DdiscountCreatedAA forreturnlabelMade acustomerlaughused DDcredit fora holidaytreatde-escalatedacustomerSharedfavoriteholidaytradtition w/a customerTalked tosomeonewho istravelingended acall w/HappyHolidaysFavoriteholidaysongsdiscussedPlaced anorder forgummiesdrankwaterPlaced agift orderfor acustomerPlacedfirst timeorder forcustomerPlacedorder overthe phone

MOOD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Stepped away from your computer for breaks/lunch
  2. "where is my order"
  3. Surpised customer w/ S+D discount
  4. Created AA for return label
  5. Made a customer laugh
  6. used DD credit for a holiday treat
  7. de-escalated a customer
  8. Shared favorite holiday tradtition w/ a customer
  9. Talked to someone who is traveling
  10. ended a call w/ Happy Holidays
  11. Favorite holiday songs discussed
  12. Placed an order for gummies
  13. drank water
  14. Placed a gift order for a customer
  15. Placed first time order for customer
  16. Placed order over the phone