ended acall w/HappyHolidays"whereis myorder"Placed anorder forgummiesSharedfavoriteholidaytradtition w/a customerCreatedAA forreturnlabeldrankwaterMade acustomerlaughSteppedaway fromyourcomputer forbreaks/lunchused DDcredit fora holidaytreatPlacedfirst timeorder forcustomerFavoriteholidaysongsdiscussedTalked tosomeonewho istravelingPlaced agift orderfor acustomerde-escalatedacustomerSurpisedcustomerw/ S+DdiscountPlacedorder overthe phoneended acall w/HappyHolidays"whereis myorder"Placed anorder forgummiesSharedfavoriteholidaytradtition w/a customerCreatedAA forreturnlabeldrankwaterMade acustomerlaughSteppedaway fromyourcomputer forbreaks/lunchused DDcredit fora holidaytreatPlacedfirst timeorder forcustomerFavoriteholidaysongsdiscussedTalked tosomeonewho istravelingPlaced agift orderfor acustomerde-escalatedacustomerSurpisedcustomerw/ S+DdiscountPlacedorder overthe phone

MOOD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ended a call w/ Happy Holidays
  2. "where is my order"
  3. Placed an order for gummies
  4. Shared favorite holiday tradtition w/ a customer
  5. Created AA for return label
  6. drank water
  7. Made a customer laugh
  8. Stepped away from your computer for breaks/lunch
  9. used DD credit for a holiday treat
  10. Placed first time order for customer
  11. Favorite holiday songs discussed
  12. Talked to someone who is traveling
  13. Placed a gift order for a customer
  14. de-escalated a customer
  15. Surpised customer w/ S+D discount
  16. Placed order over the phone