drankwaterPlacedorder overthe phoneSurpisedcustomerw/ S+DdiscountPlaced agift orderfor acustomerTalked tosomeonewho istravelingFavoriteholidaysongsdiscussedused DDcredit fora holidaytreat"whereis myorder"Made acustomerlaughPlacedfirst timeorder forcustomerde-escalatedacustomerended acall w/HappyHolidaysSharedfavoriteholidaytradtition w/a customerSteppedaway fromyourcomputer forbreaks/lunchPlaced anorder forgummiesCreatedAA forreturnlabeldrankwaterPlacedorder overthe phoneSurpisedcustomerw/ S+DdiscountPlaced agift orderfor acustomerTalked tosomeonewho istravelingFavoriteholidaysongsdiscussedused DDcredit fora holidaytreat"whereis myorder"Made acustomerlaughPlacedfirst timeorder forcustomerde-escalatedacustomerended acall w/HappyHolidaysSharedfavoriteholidaytradtition w/a customerSteppedaway fromyourcomputer forbreaks/lunchPlaced anorder forgummiesCreatedAA forreturnlabel

MOOD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. drank water
  2. Placed order over the phone
  3. Surpised customer w/ S+D discount
  4. Placed a gift order for a customer
  5. Talked to someone who is traveling
  6. Favorite holiday songs discussed
  7. used DD credit for a holiday treat
  8. "where is my order"
  9. Made a customer laugh
  10. Placed first time order for customer
  11. de-escalated a customer
  12. ended a call w/ Happy Holidays
  13. Shared favorite holiday tradtition w/ a customer
  14. Stepped away from your computer for breaks/lunch
  15. Placed an order for gummies
  16. Created AA for return label