Steppedaway fromyourcomputer forbreaks/lunchSharedfavoriteholidaytradtition w/a customerFavoriteholidaysongsdiscussed"whereis myorder"ended acall w/HappyHolidaysTalked tosomeonewho istravelingCreatedAA forreturnlabelPlacedfirst timeorder forcustomerde-escalatedacustomerused DDcredit fora holidaytreatPlaced agift orderfor acustomerPlaced anorder forgummiesMade acustomerlaughPlacedorder overthe phonedrankwaterSurpisedcustomerw/ S+DdiscountSteppedaway fromyourcomputer forbreaks/lunchSharedfavoriteholidaytradtition w/a customerFavoriteholidaysongsdiscussed"whereis myorder"ended acall w/HappyHolidaysTalked tosomeonewho istravelingCreatedAA forreturnlabelPlacedfirst timeorder forcustomerde-escalatedacustomerused DDcredit fora holidaytreatPlaced agift orderfor acustomerPlaced anorder forgummiesMade acustomerlaughPlacedorder overthe phonedrankwaterSurpisedcustomerw/ S+Ddiscount

MOOD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Stepped away from your computer for breaks/lunch
  2. Shared favorite holiday tradtition w/ a customer
  3. Favorite holiday songs discussed
  4. "where is my order"
  5. ended a call w/ Happy Holidays
  6. Talked to someone who is traveling
  7. Created AA for return label
  8. Placed first time order for customer
  9. de-escalated a customer
  10. used DD credit for a holiday treat
  11. Placed a gift order for a customer
  12. Placed an order for gummies
  13. Made a customer laugh
  14. Placed order over the phone
  15. drank water
  16. Surpised customer w/ S+D discount