ended acall w/HappyHolidaysused DDcredit fora holidaytreatTalked tosomeonewho istravelingde-escalatedacustomerSteppedaway fromyourcomputer forbreaks/lunchSurpisedcustomerw/ S+DdiscountdrankwaterFavoriteholidaysongsdiscussedPlacedorder overthe phoneCreatedAA forreturnlabelSharedfavoriteholidaytradtition w/a customerPlaced anorder forgummies"whereis myorder"Placedfirst timeorder forcustomerPlaced agift orderfor acustomerMade acustomerlaughended acall w/HappyHolidaysused DDcredit fora holidaytreatTalked tosomeonewho istravelingde-escalatedacustomerSteppedaway fromyourcomputer forbreaks/lunchSurpisedcustomerw/ S+DdiscountdrankwaterFavoriteholidaysongsdiscussedPlacedorder overthe phoneCreatedAA forreturnlabelSharedfavoriteholidaytradtition w/a customerPlaced anorder forgummies"whereis myorder"Placedfirst timeorder forcustomerPlaced agift orderfor acustomerMade acustomerlaugh

MOOD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ended a call w/ Happy Holidays
  2. used DD credit for a holiday treat
  3. Talked to someone who is traveling
  4. de-escalated a customer
  5. Stepped away from your computer for breaks/lunch
  6. Surpised customer w/ S+D discount
  7. drank water
  8. Favorite holiday songs discussed
  9. Placed order over the phone
  10. Created AA for return label
  11. Shared favorite holiday tradtition w/ a customer
  12. Placed an order for gummies
  13. "where is my order"
  14. Placed first time order for customer
  15. Placed a gift order for a customer
  16. Made a customer laugh