Fraud SLA Integrations to 3rd Parties Contact Rate 2LOD Reports CDD/ODD Procedures STP Requirements Fraud rules Chargeback costs Vendor assurance Testing of Tech Changes Support Channel Strategy QA Setting event triggers Resolution Rate KYC AHT Escalation Rate Change Management AML AHT WINS/ Routines Consumer Duty KPIs accuracy Dashboards Employee Growth Backoffice Training of Production Staff False positive rate System uptime Forecast Accuracy Complaint SLA Fraud SLA Integrations to 3rd Parties Contact Rate 2LOD Reports CDD/ODD Procedures STP Requirements Fraud rules Chargeback costs Vendor assurance Testing of Tech Changes Support Channel Strategy QA Setting event triggers Resolution Rate KYC AHT Escalation Rate Change Management AML AHT WINS/ Routines Consumer Duty KPIs accuracy Dashboards Employee Growth Backoffice Training of Production Staff False positive rate System uptime Forecast Accuracy Complaint SLA
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Fraud SLA
Integrations to 3rd Parties
Contact Rate
2LOD Reports
CDD/ODD Procedures
STP Requirements
Fraud rules
Chargeback costs
Vendor assurance
Testing of Tech Changes
Support Channel Strategy
QA
Setting event triggers
Resolution Rate
KYC AHT
Escalation Rate
Change Management
AML AHT
WINS/ Routines
Consumer Duty
KPIs accuracy
Dashboards
Employee Growth
Backoffice
Training of Production Staff
False positive rate
System uptime
Forecast Accuracy
Complaint SLA