ChargebackcostsTraining ofProductionStaffVendorassuranceResolutionRateFalsepositiverateFraudSLAContactRateSettingeventtriggersDashboardsEscalationRateChangeManagementForecastAccuracyBackofficeIntegrationsto 3rdPartiesKYCAHTSupportChannelStrategyEmployeeGrowthConsumerDutySystemuptimeKPIsaccuracyComplaintSLASTPRequirementsTestingof TechChanges2LODReportsQAWINS/RoutinesCDD/ODDProceduresAMLAHTFraudrulesChargebackcostsTraining ofProductionStaffVendorassuranceResolutionRateFalsepositiverateFraudSLAContactRateSettingeventtriggersDashboardsEscalationRateChangeManagementForecastAccuracyBackofficeIntegrationsto 3rdPartiesKYCAHTSupportChannelStrategyEmployeeGrowthConsumerDutySystemuptimeKPIsaccuracyComplaintSLASTPRequirementsTestingof TechChanges2LODReportsQAWINS/RoutinesCDD/ODDProceduresAMLAHTFraudrules

Domain Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Chargeback costs
  2. Training of Production Staff
  3. Vendor assurance
  4. Resolution Rate
  5. False positive rate
  6. Fraud SLA
  7. Contact Rate
  8. Setting event triggers
  9. Dashboards
  10. Escalation Rate
  11. Change Management
  12. Forecast Accuracy
  13. Backoffice
  14. Integrations to 3rd Parties
  15. KYC AHT
  16. Support Channel Strategy
  17. Employee Growth
  18. Consumer Duty
  19. System uptime
  20. KPIs accuracy
  21. Complaint SLA
  22. STP Requirements
  23. Testing of Tech Changes
  24. 2LOD Reports
  25. QA
  26. WINS/ Routines
  27. CDD/ODD Procedures
  28. AML AHT
  29. Fraud rules